Name: Boei
Brand: Boei
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Increased Visibility

Having contact information on Google Maps increases your business's visibility to potential customers who are searching for products or services in your area. This can lead to higher organic rankings and more exposure for your brand.

Improved Customer Trust

Displaying your contact information on Google Maps instills trust in potential customers. They can easily find your business's address, phone number, and website, which enhances your credibility and makes it easier for them to reach out to you.

Enhanced Local SEO

By listing your contact information on Google Maps, you can enhance your local SEO efforts. When customers search for businesses in their vicinity, having accurate and up-to-date contact details can improve your search engine rankings, making it easier for customers to find and contact you.

How it works

As businesses strive to enhance their online presence and engage with customers effectively, Google Maps has emerged as a powerful platform for connecting with local customers.

With its extensive user base and comprehensive mapping features, Google Maps allows businesses to showcase their physical locations and provide valuable information to potential customers.

If you are a business owner utilizing the BigCommerce platform, integrating Google Maps into your website can be a game-changer.

By leveraging this integration, you can offer seamless contact options to your customers directly from your BigCommerce platform, ensuring a convenient and personalized experience.

Let's explore how this integration can empower your business and enable you to connect with customers effortlessly on Google Maps.

Google Maps

Google Maps is a web-based mapping service that provides detailed and up-to-date information on over 220 countries and territories. It has over 1 billion active users per month and offers turn-by-turn directions for more than 20 million unique routes. It also features Street View imagery for over 85 countries and provides real-time traffic updates for over 1,000 cities worldwide. With over 25 million updates made daily, Google Maps is constantly evolving to provide users with the most accurate and comprehensive mapping service available.

FAQ

How do I add Google Maps to BigCommerce?

To add Google Maps to your BigCommerce site, you can use the Boei widget. Boei enables customer chat on multiple channels, including Google Maps. Simply install the Boei widget on your BigCommerce site and configure the settings to enable Google Maps as one of the channels.

Is there a Google Maps plugin for BigCommerce?

No, BigCommerce does not offer a specific Google Maps plugin. However, you can use the Boei widget on your BigCommerce site to integrate Google Maps as a channel for customer chat.

Should I add a Google Maps widget on my BigCommerce site?

Adding a Google Maps widget to your BigCommerce site can be beneficial if you want to provide location-based information or enable customers to find your physical store. It allows customers to interact with your business directly through Google Maps. However, it ultimately depends on your business needs and objectives.

Who should add a Google Maps widget on their BigCommerce site?

Any business that has a physical store or wants to provide location-based information to their customers should consider adding a Google Maps widget on their BigCommerce site. It can be particularly useful for retail stores, restaurants, or any business that relies on in-person visits or local customer interaction.

What is Google Maps?

Google Maps is a web mapping service developed by Google that offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, bicycle, or public transportation.

How popular is Google Maps?

Google Maps is one of the most popular mapping services worldwide with over 1 billion monthly active users.

Why should I offer Google Maps contact to my customers?

Offering Google Maps contact to your customers can help them find your business easily, get directions to your location, and help you provide better customer service by answering their queries regarding your location.

How do I connect my website to Google Maps?

You can connect your website to Google Maps by integrating Boei, which supports Google Maps as one of the 50+ channels for customer chat. Boei can help you set up a chat widget on your website that enables customers to contact you via Google Maps and other channels.

What is BigCommerce?

BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.

How expensive is BigCommerce?

The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.

Is BigCommerce a good platform?

Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Google Maps widget for your Bigcommerce site

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