tawk.to Alternative With AI & Modern Design (2026)

tawk.to is free and works for basic live chat. If you want AI-powered answers and 50+ contact channels, here's how Boei compares.

AI chatbot included, answers questions 24/7
50+ channels vs chat-only
Clean, modern widget with no ads
Try Boei Free See Full Comparison

Trusted by 10,000+ Businesses Worldwide

10,000+

Businesses trust Boei

5★

Rating on Capterra

50+

Channels included

$14/mo

With AI included

Why People Look for tawk.to Alternatives

AI-Powered Automation

tawk.to requires a human to answer every message. If nobody's online, visitors see an empty chat. Boei's AI answers questions instantly, 24/7.

Cleaner, Modern Design

tawk.to's widget looks dated and shows branding unless you pay $19/month. Many businesses want a clean widget that matches their brand.

Beyond Live Chat

tawk.to is chat-only. Businesses need WhatsApp, forms, phone, social media, and other channels alongside chat.

What tawk.to Does Well

tawk.to's biggest advantage is clear: it's completely free. Unlimited agents, unlimited chats, unlimited history, all at $0/month. For businesses with no budget for customer tools, that's a real benefit.

The platform handles the basics well. You get a working chat widget, visitor monitoring, canned responses, and a simple ticketing system. Their mobile apps let agents respond on the go. The dashboard gives you basic analytics.

For a solo founder who just needs a way for visitors to reach them via chat, tawk.to removes the cost barrier entirely.

Where tawk.to Falls Short for Growing Businesses

tawk.to is a manual-only chat tool. There's no AI to answer questions when you're offline or busy. Visitors who arrive outside business hours see an empty chat window. Their AI Assist add-on costs $29/month and is still fairly new.

The widget design feels outdated compared to modern options. Branding removal costs $19/month. That adds up when you combine it with voice ($29/month) and AI ($29/month).

Most importantly, tawk.to only does chat. There's no WhatsApp, no contact forms, no callback buttons, no social media channels. Growing businesses need more than one way for customers to reach them.

Boei vs tawk.to at a Glance

Boei dashboard screenshot

Boei

50+ channels, AI chatbot, and contact forms in one widget.

tawk.to dashboard screenshot

tawk.to

Free live chat tool with optional paid add-ons for AI and branding removal.

Side-by-Side

Boei vs tawk.to Feature Comparison

A detailed look at what each platform offers

Feature Boei tawk.to
Starting price $8/mo ($14 with AI) Free
AI chatbot $6/mo add-on (2,000 msgs) Add-on ($29/mo)
Total channels 50+ 1 (chat only)
WhatsApp Yes + AI auto-replies Not available
Contact forms Included Not available
Phone / callback Included Add-on ($29/mo for voice)
Live chat agents $6/mo per agent Unlimited (free)
Branding removal Included $19/mo
Auto-train on website ✓ Yes ✗
Widget design Modern, customizable Functional, dated
Visitor monitoring Basic Yes (real-time)
GDPR / EU servers Yes (Amsterdam) US-based
Free trial 7 days Free forever (basic chat)

Bottom line: tawk.to is the best free chat tool. Boei is the best value when you want AI + 50 channels at a low price.

Real Cost Comparison

tawk.to is free, until you need the features that make it competitive:

ScenarioBoeitawk.to
Basic chat only$8/moFree
Chat + branding removal$8/mo$19/mo
Chat + AI + no branding$14/mo$29 + $19 = $48/mo
Chat + AI + voice + no branding$14/mo$29 + $29 + $19 = $77/mo

tawk.to add-on pricing: AI Assist $29/mo, Video + Voice $29/mo, Remove branding $19/mo. Prices as of early 2026.

Key Advantages

Where Boei Stands Out vs tawk.to

🤖

AI That Answers 24/7

Boei's AI chatbot auto-trains on your website. It answers visitor questions instantly, even when your team is offline.

🌐

50+ Channels, Not Just Chat

WhatsApp, Facebook Messenger, Instagram, phone, email, forms, and more. Visitors choose their preferred channel. Boei's AI even works on WhatsApp — it auto-replies to incoming messages and routes conversations to your shared inbox.

✨

Modern, Clean Design

Boei's widget is modern and fully customizable. Branding removal is included on all paid plans.

📋

Lead Capture Built In

Contact forms, callback requests, WhatsApp opt-ins, and newsletter signups. All in one widget.

Who Should Choose What

Choose tawk.to if...

You have zero budget, only need basic live chat, have someone to respond manually, and don't mind the branding.

Choose Boei if...

You want AI answers 24/7, need more than just chat, care about widget design, and can invest $14/month for AI and 50+ channels.

Consider both if...

You're on tawk.to's free plan and it works for basic chat. Try Boei's 7-day trial to see if AI and extra channels are worth $14/month.

Migration Guide

Switching from tawk.to to Boei

1

Export your data and swap the code

Download your tawk.to conversation history from the dashboard. Then replace the tawk.to script tag with Boei's single-line embed code. It is a 1-minute change.

2

Set up your channels

Add WhatsApp, phone, forms, and social channels in Boei. These are new capabilities beyond what tawk.to offered.

3

Let the AI learn

Boei's AI starts training on your website right away. Within minutes, it can answer common questions your team used to handle manually.

What Customers Say About Boei

David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Seif Ahmed

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.
Neu

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!
Irfan

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.
Peter C

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.
Andrew Lee

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.
Grzegorz G.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.
Joshua G.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.
Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization
Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.
David S.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.
Vance W.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.
Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)
Grant

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!
Hansie

Hansie

Works great, nice variation of apps
David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Seif Ahmed

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.
Neu

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!
Irfan

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.
Peter C

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.
Chandra Kusuma

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.
Pepe

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.
Arjun E.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.
José Manuel D.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(
Cristian Trappolini

Cristian Trappolini

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!
Daniel Gyger

Daniel Gyger

A must for simplicity and efficiency. To test it is to approve it, in any case we can only recommend it.
Nitesh Manav

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.
Renaat Sioncke

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.
Fran Tully

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran
Proinsias M.

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.
Gavin S.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.
Sara Hall

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.
Mike Foston

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!
Lukáš H.

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.
Bikram K. S.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.
Chandra Kusuma

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.
Pepe

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.
Arjun E.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.
José Manuel D.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Frequently Asked Questions

Why pay for Boei when tawk.to is free?

tawk.to is free for basic manual chat. Boei starts at $8/month, or $14/month with AI. You get 50+ channels, lead capture forms, and a clean widget with no branding. Once you add tawk.to's paid features like AI and branding removal, it costs more than Boei.

How does Boei's pricing work?

Boei costs $8/month for the base widget with inbox and 50+ channels. The AI chatbot add-on is $6/month. Each live chat agent is $6/month. So the widget plus AI is $14/month.

Can Boei replace tawk.to's visitor monitoring?

Boei focuses on engagement and lead capture, not real-time visitor monitoring. If detailed visitor tracking is critical, tawk.to's monitoring feature is more advanced.

What can tawk.to do that Boei can't?

tawk.to offers real-time visitor monitoring, a free ticketing system, screen sharing (paid), and a hired-agent service ($1/hr). These are niche features that most small businesses don't need.

Is tawk.to really free? What's the catch?

tawk.to's basic chat is genuinely free with unlimited agents and chats. The catch: your widget shows tawk.to branding, there's no AI, and premium features like voice, AI, and branding removal cost $19-29/month each.

Can I try Boei before paying?

Yes. Boei offers a 7-day free trial with full access to all features including AI chatbot. No credit card required.

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See for Yourself

Try Boei free for 7 days. AI chat + 50 channels for $14/month. Worth more than "free" chat alone.

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