Viber icon
Bigcommerce + Viber

Free Viber plugin for Bigcommerce turns visitors into customers

Communicate via Viber with your Bigcommerce visitors to convert them into loyal customers. Start for free today.

BIGCOMMERCE URL

https://
https://

Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Viber to Bigcommerce

With Boei, you always show the most important buttons of your Bigcommerce website, like Viber.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach

By enabling contact on Viber Chat, you can tap into a vast user base of over 1 billion monthly active users. This allows you to reach a wider audience and generate more leads for your BigCommerce platform.

Real-Time Engagement

With Viber Chat, you can engage with potential leads in real-time, providing instant responses and personalized assistance. This helps in building trust, increasing customer satisfaction, and ultimately driving more conversions.

Seamless Integration

Integrating Viber Chat with your BigCommerce platform ensures a seamless customer experience. Leads generated through Viber Chat can be easily managed and tracked within your existing lead management system, enabling efficient lead nurturing and follow-up.

How it works

Discover the power of Viber on your Bigcommerce site

As a business owner, establishing effective communication channels with your customers is crucial for building strong relationships and driving growth.

With the increasing popularity of messaging apps, such as Viber Chat, it is essential to leverage these platforms to connect with your customers seamlessly.

By integrating Viber Chat into your BigCommerce platform, you can provide a convenient and familiar way for your customers to reach out to you, ask questions, seek support, and even make purchases.

This allows you to meet your customers where they are, providing them with an exceptional experience and enhancing your brand's reputation.

In this article, we will explore how businesses can utilize Viber Chat on their BigCommerce platform to facilitate customer contact and improve overall satisfaction.

Viber icon

Viber

Viber Chat allows users to send text messages, voice messages, and make audio and video calls with up to 20 participants. With over 1 billion registered users, Viber is available in over 190 countries and supports 30 languages. It has a 4.5-star rating on the App Store and Google Play, and has been downloaded over 1 billion times on Android alone. Viber also offers end-to-end encryption on all messages, ensuring user privacy and security.

Bigcommerce

BigCommerce is an e-commerce platform that powers over 95,000 online stores, generating $17 billion in sales. With its robust features and scalability, it offers 99.99% uptime, handles 34 million monthly transactions, and provides 24/7 customer support. It empowers businesses to grow their online presence and increase revenue efficiently.

Showcase

Success stories with Boei

Discover how companies worldwide deploy our Bigcommerce chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei

starstarstarstarstar

"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"

Grant

starstarstarstarstar

"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger

starstarstarstarstar

"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Viber

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Bigcommerce plugins

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Facebook Messenger on Bigcommerce
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WhatsApp on Bigcommerce
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Instagram DM on Bigcommerce
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Mail on Bigcommerce
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Phone on Bigcommerce
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Telegram on Bigcommerce
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Twitter
Twitter on Bigcommerce
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Contact form
Contact form on Bigcommerce
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All Bigcommerce contact options

Bigcommerce & Viber FAQ

To add Viber Chat to your BigCommerce site, you can use Boei, a website widget that enables customer chat on 50+ channels. Simply sign up for Boei, connect your Viber account, and follow the instructions to integrate it with your BigCommerce store.
Yes, with Boei you can easily add Viber Chat as a plugin to your BigCommerce site. Boei provides seamless integration with BigCommerce, allowing you to offer Viber Chat as a customer support channel on your online store.
Adding a Viber Chat widget to your BigCommerce site can greatly enhance your customer support capabilities. It allows your customers to connect with you directly through Viber, providing a convenient and familiar channel for communication. This can result in improved customer satisfaction and increased sales for your BigCommerce store.
Any business using BigCommerce can benefit from adding a Viber Chat widget to their site. Whether you are a small business, a mid-sized company, or a large enterprise, offering Viber Chat as a customer support channel can help you connect with your customers more effectively and provide them with a seamless support experience.
Viber Chat is a messaging app that allows users to communicate with each other via messaging, voice, and video calls.
Viber Chat has over 1 billion registered users worldwide and is particularly popular in Asia, Europe, and the Middle East.
Offering Viber Chat as a contact option to your customers can increase customer satisfaction and lead to more conversions. It allows customers to easily reach out to your business and receive quick responses.
To connect your website to Viber Chat using Boei, simply sign up for a Boei account and follow the setup instructions. Boei supports Viber Chat integration, allowing you to receive and respond to Viber messages directly from the Boei dashboard.
BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.
The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.
Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

Free Viber plugin for Bigcommerce turns visitors into customers

Communicate via Viber with your Bigcommerce visitors to convert them into loyal customers. Start for free today.

URL

https://
https://

Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.