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Bigcommerce + Contact Form

Free Contact Form plugin for Bigcommerce turns visitors into customers

Communicate via Contact Form with your Bigcommerce visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Contact Form to Bigcommerce

With Boei, you always show the most important buttons of your Bigcommerce website, like Contact Form.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Lead Generation

Having a contact form on your BigCommerce platform allows potential customers to easily reach out and inquire about your products or services, increasing the number of leads you generate.

Efficient Lead Qualification

By providing a contact form, you can gather specific information from potential leads, such as their name, email address, and any specific questions they may have. This allows you to efficiently qualify leads and prioritize those that are most likely to convert into sales.

Improved Customer Engagement

A contact form on your BigCommerce platform enables direct communication between your business and potential customers. This fosters better engagement and allows you to address any concerns or questions they may have, ultimately building a stronger relationship and increasing the likelihood of conversion.

How it works

Discover the power of Contact Form on your Bigcommerce site

In today's digital age, providing excellent customer service and maintaining effective communication with your customers is crucial for the success of any business.

One of the most common ways businesses enable contact with their customers is through a contact form on their website.

For businesses using the BigCommerce platform, integrating a contact form is a seamless and efficient way to facilitate communication with customers.

With BigCommerce's robust features and user-friendly interface, businesses can easily create and customize contact forms to suit their unique needs.

By offering a contact form on your BigCommerce website, you empower your customers to reach out to you directly, allowing them to ask questions, seek assistance, or provide feedback.

This direct line of communication not only enhances customer satisfaction but also helps businesses gain valuable insights into their customers' needs and preferences.

Whether you run an e-commerce store, a service-based business, or a combination of both, having a contact form on your BigCommerce platform enables you to establish a professional and accessible channel for customers to connect with you.

It demonstrates your commitment to customer service and creates a sense of trust and reliability among your target audience.

Moreover, integrating a contact form on your BigCommerce website streamlines your customer support process.

Instead of relying solely on phone calls or email correspondence, a contact form allows you to gather all relevant customer information in a structured format, making it easier to track and respond to inquiries in a timely manner.

With the vast array of features and customization options available on the BigCommerce platform, businesses can design contact forms that align with their brand identity and capture the specific information they require.

From simple name and email fields to more extensive forms with dropdown menus or checkboxes, BigCommerce empowers businesses to tailor their contact forms to their unique needs.

In summary, by utilizing the contact form feature on the BigCommerce platform, businesses can establish a direct and efficient line of communication with their customers, enhance customer satisfaction, gain valuable insights, and streamline their customer support process.

It's a powerful tool that enables businesses to provide exceptional contact experiences and foster strong customer relationships.

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Contact Form

Our Contact Form is the perfect tool for reaching out to potential clients. With a 98% submission success rate and an average response time of 24 hours, you can be sure that your message will be received and addressed in a timely manner. Plus, our form is mobile-friendly and easy to use, resulting in a 50% increase in form submissions. Don't miss out on valuable leads – use our Contact Form today!


BigCommerce is an e-commerce platform that powers over 95,000 online stores, generating $17 billion in sales. With its robust features and scalability, it offers 99.99% uptime, handles 34 million monthly transactions, and provides 24/7 customer support. It empowers businesses to grow their online presence and increase revenue efficiently.


Success Stories with Boei

Discover how companies worldwide deploy our Bigcommerce chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Contact Form

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Bigcommerce plugins

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All Bigcommerce contact options

Bigcommerce & Contact Form FAQ

To add the Contact Form widget to your BigCommerce site, you can follow these steps: 1. Sign in to your BigCommerce account. 2. Go to your Store Control Panel. 3. Navigate to the Design section. 4. Select 'Edit HTML/CSS.' 5. Locate the appropriate template file where you want to add the Contact Form widget. 6. Insert the Boei widget code provided by Boei into the template file. 7. Save the changes. Once you have completed these steps, the Contact Form widget will be added to your BigCommerce site.
No, Boei is not a plugin specifically designed for BigCommerce. However, you can easily add the Contact Form widget to your BigCommerce site by following the steps mentioned above.
Adding a Contact Form widget to your BigCommerce site can provide an effective way for your customers to get in touch with you. It allows them to send inquiries, provide feedback, or request support directly from your website. This can improve customer satisfaction and help you address customer needs more efficiently. Therefore, adding a Contact Form widget is highly recommended for your BigCommerce site.
Any business or individual using BigCommerce as their e-commerce platform can benefit from adding a Contact Form widget. It is particularly useful for those who want to provide a seamless and convenient way for their customers to contact them. Whether you are a small business, an online retailer, or a service provider, having a Contact Form widget on your BigCommerce site can enhance customer experience and streamline communication.
Contact Form is a channel provided by Boei that allows customers to send messages and inquiries through a web form on your website.
Contact Forms are a popular and effective way for customers to reach out to businesses. Many websites offer a Contact Form as a primary method of communication with customers.
Offering a Contact Form on your website makes it easy for customers to reach out to you with inquiries or issues. This can help improve customer satisfaction and increase customer loyalty.
Connecting your website to Contact Form is easy. Simply sign up for Boei, add the Contact Form channel to your account, and follow the instructions to integrate the form onto your website.
BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.
The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.
Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

Free Contact Form plugin for Bigcommerce turns visitors into customers

Communicate via Contact Form with your Bigcommerce visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.