Name: Boei
Brand: Boei
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Increased Reach and Accessibility

By integrating Discord as a contact channel on your BigCommerce platform, you can tap into the large and active Discord user base. This expands your reach and makes your business more accessible to potential leads.

Real-Time Communication

Discord provides a real-time communication platform, allowing you to engage with leads instantly. This immediacy helps in capturing and nurturing leads as they have direct access to your business representatives, resulting in quicker conversions.

Community Engagement and Lead Generation

Discord offers the opportunity to create and nurture an engaged community around your brand. By leveraging community features such as channels, groups, and events, you can interact with potential leads, build relationships, and generate qualified leads.

How it works

In today's fast-paced digital world, businesses understand the importance of connecting with their customers through various channels.

One such channel that has gained immense popularity among online communities is Discord.

Known primarily as a platform for gamers, Discord has evolved into a versatile communication tool that businesses can leverage to engage and interact with their customers effectively.

For businesses utilizing the BigCommerce platform, integrating Discord as a customer contact channel can offer numerous benefits.

With its robust features and user-friendly interface, Discord enables businesses to create dedicated channels where customers can seek assistance, ask questions, and provide feedback in real-time.

By providing contact with customers on Discord, businesses can tap into a thriving community of users, foster a sense of belonging, and enhance customer satisfaction.

Discord's text and voice chat capabilities allow businesses to offer personalized support and address customer queries promptly.

Whether it's a technical issue, a product inquiry, or general assistance, businesses can create dedicated channels on Discord to streamline customer communication and ensure a seamless customer experience.

Moreover, Discord's server organization features enable businesses to categorize different topics, making it easy for customers to navigate and find the relevant information they seek.

By integrating Discord into their BigCommerce platform, businesses can also leverage the platform's extensive customization options.

From branding the server with their logo and color scheme to creating automated welcome messages, Discord allows businesses to tailor their customer contact channels to reflect their unique brand identity.

This level of customization helps businesses establish a consistent and professional presence on Discord, reinforcing their brand image and building trust with their customers.

Furthermore, Discord offers businesses the flexibility to engage with customers on multiple levels.

Apart from providing customer support, businesses can also create dedicated channels to announce new product launches, share exclusive promotions, and gather valuable customer feedback.

This two-way communication not only strengthens the bond between businesses and their customers but also offers businesses valuable insights to improve their products and services continually.

In conclusion, businesses utilizing the BigCommerce platform can greatly benefit from providing contact with customers on Discord.

By leveraging Discord's versatile features and customization options, businesses can create a seamless and engaging customer experience, foster strong customer relationships, and ultimately drive growth and success.

With Discord's popularity and widespread adoption, integrating it as a customer contact channel is a strategic move that can significantly enhance a business's online presence and customer satisfaction.

Discord

Discord is a communication platform with over 250 million registered users. It allows users to create and join servers, with each server supporting up to 500,000 members. Discord offers voice, video, and text chat options, with 95% of all servers using voice chat. The platform also has over 6.7 million active communities and over 13.5 billion messages sent per month. With integrations to popular games and social media platforms, Discord has become a popular hub for gamers, streamers, and communities alike.

Bigcommerce

BigCommerce is an e-commerce platform that powers over 95,000 online stores, generating $17 billion in sales. With its robust features and scalability, it offers 99.99% uptime, handles 34 million monthly transactions, and provides 24/7 customer support. It empowers businesses to grow their online presence and increase revenue efficiently.

Features

100% No Code

Deploy powerful, interactive widgets without writing a single line of code.

50+ Channels

From contact forms and chat features to social media links; Boei offers a wide range of widget options to engage every visitor.

Customizable Appearance

Match Boei's design perfectly with your brand with customizable colors, icons, and messages. Even with custom CSS.

Automatic Triggers

Set Boei to pop up at the right time, based on user behavior, for maximum engagement.

Vary by Device

Smart QR codes for desktop users and app-specific options make every contact moment unique.

Lightning Fast

Boei is as light as a feather, loads in a blink of an eye, and keeps your pages fast and smooth.

Extensive Lead Analytics in Boei or in: Google Analytics Google Tag Manager Facebook Pixel Plausible Analytics Simple Analytics

Make widgets with more than Discord

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Bigcommerce & Discord FAQ

To add Discord to your BigCommerce site, you can use Boei's widget by following these steps: 1. Sign up for Boei and create an account. 2. Install the Boei app on your BigCommerce store. 3. Customize the appearance and settings of the Boei widget according to your preferences. 4. Connect your Discord account to Boei by providing the necessary authorization. 5. Once connected, the Discord widget will be added to your BigCommerce site, allowing customers to chat with you through Discord.

Yes, Boei provides a Discord plugin for BigCommerce. You can use Boei's widget to integrate Discord chat functionality into your BigCommerce site easily. It allows you to communicate with your customers through Discord, providing real-time support and assistance.

Adding a Discord widget to your BigCommerce site can be beneficial if you want to provide an additional channel for customer communication. Discord offers features like voice chat, screen sharing, and file sharing, which can enhance the customer experience. However, it ultimately depends on your business needs and customer preferences. If you believe Discord aligns well with your target audience and can improve customer engagement, adding a Discord widget using Boei can be a valuable addition to your BigCommerce site.

A Discord widget on a BigCommerce site can be useful for businesses that prioritize real-time communication with their customers. It is particularly beneficial for e-commerce stores that offer complex products or services where customers may have questions or need assistance during the purchase process. Additionally, businesses that already have an active Discord community or want to leverage Discord's unique features for customer support can also benefit from adding a Discord widget to their BigCommerce site using Boei.

Discord is a popular communication platform designed for online communities, gamers, and businesses.

Discord has over 250 million registered users and is one of the most popular communication platforms among gamers and online communities.

Offering Discord contact to your customers can help improve customer engagement, satisfaction, and loyalty. It can also make it easier for customers to reach out to you for support or feedback.

Boei makes it easy to connect your website to Discord. Simply sign up for Boei, select Discord as a channel, and follow the integration steps provided. Once connected, you can start receiving messages from your customers on Discord directly in your Boei dashboard.

BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.

The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.

Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Discord plugin for Bigcommerce turns visitors into customers

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Discord to Bigcommerce

Increased Reach and Accessibility

Real-Time Communication

Community Engagement and Lead Generation

How it works

Discover the power of Discord on your Bigcommerce site

Discord

Bigcommerce

Features

100% No Code

50+ Channels

Customizable Appearance

Automatic Triggers

Vary by Device

Lightning Fast

How it works

Create an account

Install on your Bigcommerce site

Get more leads

Showcase

Success stories with Boei

Make widgets with more than Discord

Boost Your Leads

Flexible and Fun

Smart Measuring

Plenty of Choices

All 50+ Bigcommerce plugins

Bigcommerce & Discord FAQ