With a Leadwidget you always show the most important buttons of your Bigcommerce website (like a Sms button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.Get started free
By enabling contact on SMS, your BigCommerce platform allows you to reach a wider audience of potential leads. SMS is a widely used and preferred communication channel, ensuring that you can connect with customers who may not engage through other channels.
Contacting leads through SMS has been proven to result in higher engagement rates compared to other channels. With SMS, you can send personalized messages, promotions, and notifications directly to leads' mobile devices, increasing the likelihood of them taking action and converting into customers.
When you have the ability to contact leads on SMS from your BigCommerce platform, you can provide timely and relevant information to nurture them through the sales funnel. By delivering personalized offers and assistance via SMS, you can significantly improve your lead conversion rates.
In today's fast-paced digital world, businesses are constantly seeking efficient and effective ways to connect with their customers.
One prominent channel that has gained significant popularity is SMS (Short Message Service).
With the ever-increasing use of mobile devices, SMS offers a direct and immediate means of communication, making it an ideal platform for businesses to engage with their customers.
For businesses using the BigCommerce platform, integrating SMS as a contact channel can be a game-changer.
BigCommerce provides a robust e-commerce solution, enabling businesses to create and manage their online stores seamlessly.
By incorporating SMS into their BigCommerce platform, businesses can tap into the vast potential of this communication channel, enhancing their customer service and overall customer experience.
SMS offers several advantages for businesses looking to connect with their customers.
Firstly, it provides instant and direct access to customers' mobile devices, ensuring that important messages are delivered promptly.
Whether it's order updates, shipping notifications, or personalized promotional offers, businesses can leverage SMS to deliver time-sensitive information directly to their customers' fingertips.
Furthermore, SMS boasts an incredibly high open and response rate, surpassing that of traditional communication channels like email.
This means that businesses can enjoy better engagement with their customers, leading to increased customer satisfaction and loyalty.
By leveraging SMS on their BigCommerce platform, businesses can ensure that their messages are not only seen but also acted upon.
Additionally, SMS allows for personalized and targeted communication.
By segmenting their customer base and sending tailored messages, businesses can deliver a more personalized experience.
Whether it's sending exclusive offers to frequent shoppers or providing post-purchase support, SMS enables businesses to create a more intimate and customized connection with their customers.
Integrating SMS into the BigCommerce platform provides businesses with a centralized and streamlined approach to manage their customer communications.
With Boei, a powerful website widget designed specifically for customer chat, businesses can effortlessly connect with their customers on SMS and over 50 other channels.
Boei offers a cohesive and user-friendly interface, making it easy for businesses to handle customer queries, provide real-time support, and build long-lasting relationships.
In conclusion, businesses using the BigCommerce platform can revolutionize their customer communication by incorporating SMS as a contact channel.
With its immediacy, high engagement rates, and personalization capabilities, SMS offers a unique opportunity for businesses to connect with their customers on a more meaningful level.
By utilizing Boei's comprehensive widget, businesses can seamlessly integrate SMS into their customer service strategy and unlock the full potential of this powerful communication channel.
Text messages are short, written electronic messages sent between mobile devices. They have become an integral part of communication, with over 5 billion people worldwide using them daily. In 2019, the average American sent and received 94 text messages per day, while in the UK, the average was 65 texts per day. Additionally, text messages have a 98% open rate and are read within three minutes of being received, making them an effective means of communication for businesses and individuals alike.