Language: en Language: nl Language: de Language: pt Language: fr Language: es

Free Instagram DMs widget for your Bigcommerce site

Boei lets you connect on Instagram DMs with your Bigcommerce visitors.

With Boei's Instagram DMs plugin, you're always available for your customers - get it for free now!


  Works on any site in 5 mins        No coding required


Instagram DMs contact on Bigcommerce

With a Leadwidget you always show the most important buttons of your Bigcommerce website (like a Instagram DMs button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.

Increased Reach

By having contact on Instagram DM from your BigCommerce platform, you can tap into Instagram's massive user base and reach a wider audience. This can help you generate more leads and expand your customer base.

Direct Communication

Engaging with potential leads through Instagram DM allows for direct and personalized communication. You can address their queries, provide tailored recommendations, and build a stronger relationship, increasing the chances of converting them into customers.

Visual Appeal

Instagram is a highly visual platform, and by leveraging its features on your BigCommerce platform, you can showcase your products or services in a visually appealing manner. This can attract and captivate potential leads, making them more likely to engage and convert.

How it works

How Instagram DMs works on your Bigcommerce site

In today's digital age, businesses strive to connect with their customers through various channels to provide exceptional support and enhance their overall experience.

One such platform that has gained immense popularity among businesses and consumers alike is Instagram.

With millions of active users, Instagram offers a unique opportunity for businesses to engage with their customers and build stronger relationships.

For businesses using the BigCommerce platform, integrating Instagram Direct Messages (DM) as a contact channel can be a game-changer.

By harnessing the power of this social media platform, businesses can seamlessly communicate with their customers, address their queries, provide support, and even drive sales.

Integrating Instagram DMs into the BigCommerce platform empowers businesses to centralize their customer interactions, streamlining communication processes and creating a more efficient workflow.

Instead of managing multiple communication channels separately, businesses can now consolidate their customer conversations and provide a more unified and personalized experience.

This integration not only enhances the customer experience but also enables businesses to gain valuable insights and feedback directly from their Instagram followers.

By leveraging the BigCommerce platform, businesses can track and analyze customer interactions, identify trends, and make data-driven decisions to improve their products, services, and overall brand performance.

Moreover, integrating Instagram DMs with BigCommerce opens up new avenues for businesses to showcase their products or services.

Through visually appealing content, businesses can capture the attention of potential customers and entice them to explore further.

By seamlessly transitioning from Instagram to the BigCommerce platform, businesses can facilitate smooth transactions, increase conversions, and ultimately drive revenue growth.

In summary, harnessing the power of Instagram DMs from the BigCommerce platform provides businesses with a unique opportunity to connect with their customers on a popular and visually-driven social media platform.

By centralizing customer interactions, gaining valuable insights, and driving sales, businesses can leverage this integration to enhance their overall customer experience and achieve their growth objectives.

Instagram DMs

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.

Instagram DMs and 50+ channels to your site without coding πŸ”₯

Don't drop customers trying to reach you. With Boei, you offer their favorite contact channels in a pretty widget.

This simple no-code chat plugin works on any site in 5 mins without coding, and it’s free.


  Works on any site in 5 mins        No coding required


Brands using Boei

Companies all over the world use Boei to offer stellar support and increase leads. Here are some of our customers.

Go to all showcases

More channels

Quickly add 50+ contact options to Bigcommerce

Facebook Messenger
Facebook Messenger on Bigcommerce
Read more Try it
WhatsApp on Bigcommerce
Read more Try it
Instagram on Bigcommerce
  Try it
Try it
Mail on Bigcommerce
Read more Try it
Phone on Bigcommerce
Read more Try it
Telegram on Bigcommerce
Read more Try it
Twitter on Bigcommerce
  Try it
Try it
Contact form
Contact form on Bigcommerce
Read more Try it
More Bigcommerce contact options
Combine Instagram DMs and 50+ channels for Bigcommerce

What 9,232+ Boei users are saying

Hear from some of our fantastic customers who are building amazing businesses.


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Read our 158 reviews


How do I add Instagram Dm to BigCommerce?

To add Instagram Dm to your BigCommerce site, you can use Boei, a website widget that enables customer chat on 50+ channels, including Instagram Dm. Simply sign up for Boei, install the widget on your BigCommerce site, and connect your Instagram account to start receiving and responding to Instagram Dm messages directly from your BigCommerce dashboard.

Is there an Instagram Dm plugin for BigCommerce?

Yes, Boei offers an Instagram Dm plugin specifically designed for BigCommerce. With this plugin, you can easily add a widget to your BigCommerce site and integrate your Instagram Dm messages into your customer support workflow.

Should I add an Instagram Dm widget on my BigCommerce site?

Adding an Instagram Dm widget to your BigCommerce site can greatly enhance your customer support and communication capabilities. It allows your customers to reach out to you directly through Instagram, a platform they are already familiar with, and enables you to provide real-time assistance and address their queries promptly. This can result in improved customer satisfaction and ultimately, increased sales.

Who should add an Instagram Dm widget on their BigCommerce site?

Any business or individual using BigCommerce and actively engaging with customers on Instagram should consider adding an Instagram Dm widget to their site. This includes storefronts, e-commerce businesses, influencers, and individuals who rely on Instagram as a communication channel with their audience. The Boei widget makes it easy to manage and respond to Instagram Dm messages directly from your BigCommerce dashboard, streamlining your customer support process.

What is Instagram Dms?

Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.

How popular is Instagram Dms?

As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.

Why should I offer Instagram Dms contact to my customers?

By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.

How do I connect my website to Instagram Dms?

Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.

What is BigCommerce?

BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.

How expensive is BigCommerce?

The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.

Is BigCommerce a good platform?

Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

Create free account - today

Get 20% more conversations and turn them into customers easily.
You don't need take our word for it, just try for free!


  Works on any site in 5 mins        No coding required
While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.