FAQ Widget icon

Bigcommerce + FAQ Widget

Free FAQ Widget plugin for Bigcommerce turns visitors into customers

Communicate via FAQ Widget with your Bigcommerce visitors to convert them into loyal customers. Start for free today.

BIGCOMMERCE URL

https://
https://

Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Boei AI faq for Bigcommerce

Looking for the complete full FAQ integration suite? This guide focuses specifically on Bigcommerce integration.

Check out our FAQ solution.

Provide instant answers with Boei's FAQ Widget on Your Bigcommerce store

Boost Customer Satisfaction

Provide instant answers to common questions, enhancing the overall user experience and reducing frustration.

Increase Lead Generation

Satisfied customers are more likely to convert and recommend your services, leading to more leads and business opportunities.

Improve Operational Efficiency

Reduce repetitive queries and free up your team to focus on more complex tasks, improving overall efficiency.

Explore Our AI-Powered FAQ Widget

This widget displays the most frequently asked questions and lets you search for answers using AI to enhance user experience.

3 Steps to Integrate the FAQ app on Your Bigcommerce store

1

Create an account

2

Install on your Bigcommerce site

3

Get more leads

How to add FAQ Widget to Bigcommerce

  1. Open your Boei dashboard.
  2. Add the FAQ Widget channel.
  3. Copy the snippet to your Bigcommerce site.
  4. Done — your Bigcommerce button appears instantly!

See all FAQ integration features.

Start free now

collect more leads

Watch How Boei's Accordion FAQ Widget Transforms Your Bigcommerce store

With Boei, you always show the most important buttons of your Bigcommerce website, like FAQ Widget.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

100% No Code

Deploy powerful, interactive widgets without writing a single line of code.

50+ Channels

From contact forms and chat features to social media links; Boei offers a wide range of widget options to engage every visitor.

Customizable Appearance

Match Boei's design perfectly with your brand with customizable colors, icons, and messages. Even with custom CSS.

Automatic Triggers

Set Boei to pop up at the right time, based on user behavior, for maximum engagement.

Vary by Device

Smart QR codes for desktop users and app-specific options make every contact moment unique.

Lightning Fast

Boei is as light as a feather, loads in a blink of an eye, and keeps your pages fast and smooth.

Extensive Lead Analytics in Boei, Google Analytics, Tag Manager & more →

More than 10,000 companies from 150+ countries grow thanks to Boei

Moebelfaktor customer logo Productlift customer logo Boot-huur customer logo Orangebeard customer logo Lumedik customer logo

Setting Up the FAQ Widget on Your Bigcommerce store

With Boei's FAQ widget, businesses can effortlessly connect with customers on their Bigcommerce platform. By adding an FAQ widget to your store, users can search and find answers quickly, making it easy for shoppers to get the information they need. This enhances user satisfaction and reduces the need for repetitive queries.

The FAQ widget is simple to install on Bigcommerce via a app or by adding a single line of code. Once set up, you can connect your FAQ content to the widget, providing a seamless experience for users. This helps to keep your customers informed and engaged, leading to higher satisfaction rates.

By providing instant answers through the FAQ widget, businesses can focus on more complex customer inquiries and tasks. This not only improves operational efficiency but also helps in generating more leads as satisfied customers are more likely to convert and recommend your services.

FAQ Widget icon

FAQ Widget

The FAQ widget is a tool that helps businesses answer common questions from customers right on their website. It can improve customer satisfaction and reduce support requests. Studies show that 70% of customers prefer to use a company's website to get answers. Boei's FAQ widget can boost engagement and increase conversion rates by up to 30%. It's a simple way to keep your customers informed and happy.

Bigcommerce

Bigcommerce is a leading e-commerce platform designed to help businesses of all sizes build, innovate, and grow their online stores. With over 60,000 merchants using the platform, Bigcommerce offers robust features, including a flexible shopping cart, secure payment gateways, and advanced SEO tools. Merchants on Bigcommerce see an average growth rate of 28% year-over-year, making it a powerful choice for online retail success.

Showcase

Success stories with Boei

Discover how companies worldwide deploy our Bigcommerce chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei

David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Seif Ahmed

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.
Neu

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!
Irfan

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.
Peter C

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.
Andrew Lee

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.
Grzegorz G.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.
Joshua G.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.
Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization
Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.
David S.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.
Vance W.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.
Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)
Grant

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!
Hansie

Hansie

Works great, nice variation of apps
David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Seif Ahmed

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.
Neu

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!
Irfan

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.
Peter C

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.
Chandra Kusuma

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.
Pepe

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.
Arjun E.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.
José Manuel D.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(
Cristian Trappolini

Cristian Trappolini

Voglio lasciare questa recensione perché vorrei dirvi 2 cose importanti: una è che chi non parla bene l'inglese spesso si ritrova a dover convivere con goggle traduttore come suo migliore amico e l'altra è che BOEI è fantastico, semplice e intuitivo anche per chi non parla bene l'inglese. Sono veramente entusiasta della facilità di utilizzo già dalla prima volta che raramente trovo un' app simile. Personalmente la consiglio a tutti! P.s. Se vuoi comprendere e non parli italiano puoi utilizzare google traduttore :-)
Daniel Gyger

Daniel Gyger

un must de simplicité et d'efficacité le tester c'est l'approuver en tout cas on ne peu que le conseiller
Nitesh Manav

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.
Renaat Sioncke

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.
Fran Tully

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran
Proinsias M.

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.
Gavin S.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.
Sara Hall

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.
Mike Foston

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!
Lukáš H.

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.
Bikram K. S.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.
Chandra Kusuma

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.
Pepe

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.
Arjun E.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.
José Manuel D.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Make widgets with more than FAQ Widget

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

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Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

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Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

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Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

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Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Add Every Communication Channel to Your Bigcommerce Site

AI Chatbot icon
AI Chatbot on Bigcommerce
Learn about Bigcommerce AI Chatbot → Try
WhatsApp icon
WhatsApp on Bigcommerce
Learn about Bigcommerce WhatsApp → Try
Instagram DM icon
Instagram DM on Bigcommerce
Learn about Bigcommerce Instagram DM → Try
Telegram icon
Telegram on Bigcommerce
Learn about Bigcommerce Telegram → Try
Contact form icon
Contact form on Bigcommerce
Learn about Bigcommerce Contact form → Try
All Bigcommerce contact options

AI Chatbot with Live Chat AI Chatbot with Live Chat WhatsApp WhatsApp Contact Form Contact Form FAQ Widget FAQ Widget SMS / Text Message SMS / Text Message Calendly Calendly Call Me Back Form Call Me Back Form Newsletter Signup Form Newsletter Signup Form Instagram DM Instagram DM Telegram Telegram Discord Discord Viber Chat Viber Chat TikTok TikTok Feedback Form Feedback Form Google Maps Google Maps Signal Signal Snapchat Snapchat WeChat WeChat Zalo Profile Zalo Profile

Bigcommerce & FAQ Widget FAQ

How do I add the FAQ widget to my Bigcommerce store?

You can add the FAQ widget to your Bigcommerce store by using the Boei app or by inserting a single line of code into your store.

Is there a app available for the FAQ widget?

Yes, Boei offers a app that you can easily install on your Bigcommerce store to add the FAQ widget.

Who should use the FAQ widget?

The FAQ widget is ideal for any business that wants to enhance customer satisfaction by providing quick and easy access to frequently asked questions.

What is an FAQ widget?

An FAQ widget is a feature on a website that provides answers to frequently asked questions. It helps visitors find information quickly.

How popular is the FAQ widget?

FAQ widgets are very popular. Many businesses use them to improve customer service and reduce support tickets. They are a trusted tool for enhancing user experience.

Can an FAQ widget help me get more leads?

Yes, an FAQ widget can help you get more leads. By providing quick answers, you keep visitors on your site longer, increasing the chances they will contact you or make a purchase.

Should I use an FAQ widget?

Absolutely! An FAQ widget is a great way to provide instant support to your customers. It can save you time and improve customer satisfaction.

Is the FAQ widget secure?

Yes, FAQ widgets are secure. They are designed to protect your data and your customers' information.

What about privacy?

FAQ widgets respect your privacy. They do not collect personal information from your visitors.

In what countries is the FAQ widget used?

FAQ widgets are used by businesses all around the world. They are popular in the US, Europe, Asia, and many other regions.

What is the pricing for an FAQ widget?

Pricing varies depending on the features and provider. Many offer free basic versions with premium options available for more advanced features.

What is Bigcommerce?

Bigcommerce is an e-commerce platform that allows businesses to create and manage online stores. It offers a wide range of features to help businesses grow and succeed online.

How much does Bigcommerce cost?

Bigcommerce offers several pricing plans starting from $29.95 per month. The cost varies depending on the features and scale of your business needs.

Does Bigcommerce have a free plan?

Bigcommerce does not offer a free plan. However, they do provide a 15-day free trial so you can explore the platform and its features before making a commitment.

Is Bigcommerce a good platform for my online store?

Yes, Bigcommerce is highly regarded for its robust features, scalability, and ease of use. It is suitable for businesses of all sizes, from small startups to large enterprises.

How often is Bigcommerce used?

Bigcommerce is used by over 60,000 merchants globally. It is a popular choice for businesses looking to grow their online presence.

How can I get more leads on Bigcommerce?

To get more leads on Bigcommerce, you can optimize your site for SEO, run targeted marketing campaigns, and use tools like Boei to engage with visitors in real-time, converting them into leads.

Free FAQ Widget plugin for Bigcommerce turns visitors into customers

Communicate via FAQ Widget with your Bigcommerce visitors to convert them into loyal customers. Start for free today.

URL

https://
https://

Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

How does Boei differ from a live chat solution?

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Why would I need Boei if I already have live chat?

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

I already use social media for customer service. Why should I use Boei?

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

How can Boei increase my sales?

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

I only need one communication channel. Is Boei still useful for me?

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Can Boei manage my customer interactions centrally?

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.