Viber Chat Widget for Eastern Europe & Middle East

1 billion users in Ukraine, Russia, Belarus, and across Eastern Europe trust Viber for messaging. Add a Viber button to reach customers where WhatsApp doesn't dominate.

Billion+ users
End-to-end encrypted
Voice & video calls
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Why Add Viber to Your Website?

While WhatsApp dominates Western markets, Viber is the #1 messaging app in Ukraine, Belarus, Moldova, Serbia, and extremely popular across Russia, Greece, and the Middle East. If you're targeting these markets, Viber isn't optional — it's essential.

A Viber widget for website lets Eastern European customers contact you on their preferred platform. Viber offers end-to-end encryption, free international calls, and sticker-rich conversations that feel more personal than plain text.

Viber's Regional Dominance

  • Ukraine: 20+ million active users, more popular than WhatsApp
  • Russia & Belarus: Massive market share for both personal and business messaging
  • Greece & Serbia: Default messaging app for most users
  • Middle East: Growing rapidly in Iraq, Libya, and neighboring countries

For Western markets, pair Viber with WhatsApp widget and AI chatbot to cover all regions.

Businesses Winning with Viber Widget

Regional market examples

International E-commerce

Selling to Eastern Europe? Customers expect Viber support. Product questions, shipping inquiries, and order tracking happen via Viber chat. Add contact form widget for wholesale inquiries and detailed quotes.

Travel & Tourism

Hotel bookings, tour inquiries, visa questions — Eastern European travelers prefer Viber for trip planning. Voice calls and location sharing make coordination easy. For Western tourists, also offer WhatsApp.

Remittance & Financial Services

Money transfer services, forex, and financial products for Eastern European communities. Viber's encryption builds trust for sensitive financial conversations. Combine with phone widget for urgent transactions.

Translation & Remote Services

Freelancers and service providers working with Eastern European clients use Viber for project communication. Voice messages, file sharing, and group chats make collaboration easy across time zones.

Viber by the Numbers

1B+

Global users

#1

In Ukraine & Belarus

Free

International calls

100%

Encrypted messages

Rich Communication Features

Viber isn't just text messaging. Your customers can send voice messages, share locations, create group chats, and even make video calls — all from your Viber chat widget.

  • Voice and video calls included free worldwide
  • Send photos, videos, and files up to 200MB
  • Popular sticker packs for expressive conversations
  • Group chats for customer communities or team support
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Businesses Using Viber Successfully

Viber Widget Questions

How do I add a Viber chat button to my website?

Sign up for Boei, enter your Viber phone number (with country code), customize the button design, then copy the HTML code to your site. Works on WordPress, Shopify, Wix, Squarespace, and any custom website. Takes about 5 minutes total.

Do I need a Viber Business account?

No, your regular Viber account works perfectly. However, Viber Business accounts get verified badges, analytics, and can send broadcast messages. For most small businesses, a regular account is sufficient to start.

Will visitors need Viber installed to contact me?

Yes, on mobile they need the Viber app installed. On desktop, they can use Viber Desktop app or Viber web version. In Eastern European markets where Viber is dominant, this isn't an issue — most people already have it.

Which countries use Viber most?

Viber dominates in Ukraine, Belarus, Moldova, Serbia, Greece, and has strong presence in Russia, Iraq, Libya, Philippines, and Myanmar. If you're targeting Eastern Europe or Middle East, Viber is essential. For Western markets, prioritize WhatsApp.

Can I use Viber for customer support?

Absolutely. Many Eastern European businesses handle all support through Viber. You can send text, voice messages, photos, and even do video calls for complex troubleshooting. For FAQ automation, pair with AI chatbot.

How is Viber different from WhatsApp?

Both are messaging apps with encryption. Viber has free voice/video calls, larger file sharing (200MB vs 100MB), and sticker culture. WhatsApp has wider Western adoption. Geographic focus is the main difference — Viber for Eastern Europe, WhatsApp for Western markets.

Can I show both Viber and WhatsApp widgets?

Yes! Smart strategy for international businesses. Boei's multi-channel widget can show WhatsApp to Western visitors and Viber to Eastern European visitors based on location. Or let customers choose their preferred platform.

What if I want to offer multiple contact methods?

Excellent approach. Combine Viber with WhatsApp for different regions, AI chatbot for instant answers, contact form for detailed inquiries, and phone widget for urgent calls — all from one button.

Install Viber Chat Widget

Simple setup process

1

Add Your Viber Number

Enter your Viber phone number with country code. This is the number customers will message on Viber.

2

Install Widget Code

Copy the HTML snippet and add to your website, or install our plugin for WordPress, Shopify, Wix, and 500+ platforms. The Viber button appears immediately.

Combine Viber with Regional Messaging Apps

Offer multiple regional messaging options for global reach:

  • Viber widget for Eastern Europe, Greece, Middle East markets
  • WhatsApp for Western Europe, Americas, and India
  • WeChat for China and Chinese-speaking customers
  • AI chatbot for instant automated support 24/7

Boei's intelligent widget can automatically prioritize channels based on visitor location, or show all options and let customers choose.

Explore All Messaging Channels

Reach Eastern European Customers on Viber

Add Viber widget • Free 7-day trial • No credit card required

End-to-end encrypted messaging • GDPR compliant, Amsterdam servers • Works on any website platform