Language: en
Instagram DMs icon
Mercado Shops + Instagram DMs

Free Instagram DMs plugin for Mercado Shops turns visitors into customers

Communicate via Instagram DMs with your Mercado Shops visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Mercado Shops sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Instagram DMs to Mercado Shops

With Boei, you always show the most important buttons of your Mercado Shops website, like Instagram DMs.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach

By enabling contact on Instagram DM, businesses can connect with a wider audience and reach potential leads who prefer engaging on this popular social media platform.

Improved Engagement

Engaging with potential leads through Instagram DM allows businesses to have direct and personalized conversations, leading to higher engagement rates and better chances of converting leads into customers.

Enhanced Brand Visibility

Having contact on Instagram DM increases the visibility of a business's brand on this highly visual platform. By actively engaging with leads and providing valuable information, businesses can establish a strong brand presence and attract more potential customers.

How it works

Discover the power of Instagram DMs on your Mercado Shops site

As a business owner, one of your top priorities is to establish effective communication channels with your customers.

In today's digital age, social media platforms like Instagram have become increasingly popular for businesses to connect with their target audience.

One such platform, Mercado Shops, offers an excellent opportunity for businesses to showcase their products and services.

However, to truly enhance customer engagement, it is essential to provide contact options on Instagram DM directly from your Mercado Shops platform.

By integrating Instagram DM into your Mercado Shops platform, you can offer a seamless customer experience, allowing your potential buyers to reach out to you instantly.

This feature empowers businesses to build stronger relationships with their customers, as it eliminates the need for customers to leave the platform and switch to another communication channel.

With Instagram DM, you can effortlessly handle inquiries, provide personalized assistance, and address any concerns or doubts that your customers may have.

Enabling Instagram DM contact on your Mercado Shops platform not only enhances convenience for your customers but also allows your business to stay ahead of the competition.

By providing a direct line of communication, you can respond promptly to customer queries, ensuring a higher level of customer satisfaction and loyalty.

Additionally, this integration opens up new avenues for marketing and promotional activities, as you can engage with your audience through direct messaging, offering exclusive deals or personalized recommendations.

In conclusion, incorporating Instagram DM as a contact option on your Mercado Shops platform is a strategic move for any business looking to strengthen customer relationships and streamline communication.

This integration enhances customer convenience, fosters brand loyalty, and provides a competitive edge in today's digital marketplace.

So, why wait? Start leveraging the power of Instagram DM on your Mercado Shops platform today and witness the positive impact it can have on your business.

Instagram DMs icon

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.

Mercado Shops

Mercado Shops is an e-commerce platform that empowers entrepreneurs to create their own online stores, boasting over 50,000 active shops and facilitating $1 billion in sales. With easy-to-use features, customizable designs, and secure payment options, Mercado Shops provides a comprehensive solution for businesses to thrive in the competitive digital market.


Success stories with Boei

Discover how companies worldwide deploy our Mercado Shops chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Instagram DMs

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Mercado Shops plugins

Facebook Messenger
Facebook Messenger on Mercado Shops
More info Try
WhatsApp on Mercado Shops
More info Try
Mail on Mercado Shops
More info Try
Phone on Mercado Shops
More info Try
Telegram on Mercado Shops
More info Try
Twitter on Mercado Shops
More info Try
Contact form
Contact form on Mercado Shops
More info Try
All Mercado Shops contact options

Mercado Shops & Instagram DMs FAQ

To add Instagram Dm to your Mercado Shops site, you can use Boei, a website widget that enables customer chat on multiple channels including Instagram Dm. Boei allows you to easily integrate and manage Instagram Dm conversations directly on your Mercado Shops site, providing a seamless communication experience for your customers.
Yes, Boei offers an Instagram Dm plugin specifically designed for Mercado Shops. With Boei's Instagram Dm plugin, you can easily add the functionality of Instagram Dm to your Mercado Shops site without any coding or technical expertise. Simply install the Boei widget and start engaging with your customers via Instagram Dm.
Adding an Instagram Dm widget to your Mercado Shops site can be beneficial for your business. It allows you to connect with your customers directly through Instagram Dm, which is a popular and widely used communication channel. By enabling Instagram Dm on your Mercado Shops site, you can provide a convenient way for your customers to reach out to you, ask questions, and get real-time assistance.
Any business or individual using Mercado Shops can benefit from adding an Instagram Dm widget to their site. Whether you are a small business owner, an e-commerce store, or a service provider, having an Instagram Dm widget can enhance your customer support and engagement. It allows you to be more accessible to your customers and provide personalized assistance, ultimately improving customer satisfaction and loyalty.
Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.
As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.
By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.
Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.
Mercado Shops is an e-commerce platform provided by Mercado Libre, one of the largest online marketplaces in Latin America. It allows businesses to create their own online stores and sell products to customers across various channels.
The pricing for Mercado Shops varies depending on the plan you choose. You can visit the Mercado Shops website or contact their customer support to get detailed information about the pricing options.
Mercado Shops is a popular and trusted e-commerce platform in Latin America. It offers a range of features and integrations that can help businesses effectively manage their online stores. However, the suitability of the platform for your specific needs may vary, so it's recommended to evaluate its features and compare them with your requirements before making a decision.

Free Instagram DMs plugin for Mercado Shops turns visitors into customers

Communicate via Instagram DMs with your Mercado Shops visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Mercado Shops sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.