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Bigcommerce + Facebook Messenger

Free Facebook Messenger plugin for Bigcommerce turns visitors into customers

Communicate via Facebook Messenger with your Bigcommerce visitors to convert them into loyal customers. Start for free today.

BIGCOMMERCE URL

https://
https://

Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Facebook Messenger to Bigcommerce

With Boei, you always show the most important buttons of your Bigcommerce website, like Facebook Messenger.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach

By integrating Boei with Facebook Messenger, you can tap into a massive user base of over 2.8 billion monthly active users. This allows you to reach a wider audience and generate more leads for your business.

Improved Customer Engagement

Engaging with customers on Facebook Messenger provides a more personalized and interactive experience. You can use Boei's features to send targeted messages, answer inquiries in real-time, and provide instant support, resulting in higher customer engagement and increased chances of lead generation.

Seamless Lead Capture

With Boei's integration with Facebook Messenger, you can easily capture leads directly from the platform. By enabling chatbots and automated responses, you can gather valuable customer information and qualify leads effortlessly, streamlining your lead generation process.

How it works

Discover the power of Facebook Messenger on your Bigcommerce site

In today's digital age, effective communication with customers is crucial for businesses to thrive.

With the increasing popularity of social media platforms, such as Facebook, it has become essential for businesses to establish a strong presence and provide contact options for their customers.

One such powerful communication channel is Facebook Messenger, which boasts over 1.3 billion active users worldwide.

For businesses using the BigCommerce platform, integrating Facebook Messenger into their customer service strategy can be a game-changer.

By leveraging the robust capabilities of Facebook Messenger, businesses can directly engage with their customers, answer queries, provide support, and build long-lasting relationships - all from a single platform.

With Facebook Messenger integrated into the BigCommerce platform, businesses can seamlessly connect with their customers in real-time, ensuring faster response times and enhanced customer satisfaction.

This integration eliminates the need for customers to navigate away from the platform, allowing for a seamless shopping experience.

Moreover, by utilizing Facebook Messenger, businesses can tap into the vast potential of targeted marketing and personalized messaging.

With the ability to send automated messages, provide order updates, and even showcase product recommendations based on customer preferences, businesses can create tailored experiences that drive conversions and foster customer loyalty.

By offering contact options through Facebook Messenger from their BigCommerce platform, businesses can unlock a world of opportunities to enhance customer engagement, improve brand perception, and ultimately drive revenue growth.

Embracing this powerful communication channel not only helps businesses stay ahead of the competition but also ensures that they are meeting the evolving expectations of their tech-savvy customers.

With the right tools and strategies in place, businesses can leverage the reach and convenience of Facebook Messenger to create meaningful connections with their customers, leading to increased customer satisfaction, repeat business, and ultimately, business success.

Facebook Messenger icon

Facebook Messenger

Facebook Messenger is a messaging app with over 1.3 billion monthly active users. It allows users to send text messages, voice messages, and make audio and video calls. With over 10 billion messages sent between people and businesses each month, it's also a popular platform for customer service. Messenger also offers features like group chats, games, and the ability to send money to friends. It's available on both Android and iOS devices.

Bigcommerce

BigCommerce is an e-commerce platform that powers over 95,000 online stores, generating $17 billion in sales. With its robust features and scalability, it offers 99.99% uptime, handles 34 million monthly transactions, and provides 24/7 customer support. It empowers businesses to grow their online presence and increase revenue efficiently.

Showcase

Success Stories with Boei

Discover how companies worldwide deploy our Bigcommerce chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei

starstarstarstarstar

"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"

Grant

starstarstarstarstar

"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger

starstarstarstarstar

"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Facebook Messenger

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Bigcommerce plugins

WhatsApp
WhatsApp on Bigcommerce
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Instagram DM
Instagram DM on Bigcommerce
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Mail
Mail on Bigcommerce
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Phone
Phone on Bigcommerce
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Telegram
Telegram on Bigcommerce
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Twitter
Twitter on Bigcommerce
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Contact form
Contact form on Bigcommerce
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All Bigcommerce contact options

Bigcommerce & Facebook Messenger FAQ

To add Facebook Messenger to your BigCommerce site, you can use the Boei widget. Boei enables customer chat on 50+ channels, including Facebook Messenger, and integrates seamlessly with BigCommerce. Simply sign up for Boei, connect your Facebook Messenger account, and install the Boei widget on your BigCommerce site.
Yes, you can use the Boei widget as a plugin to add Facebook Messenger to your BigCommerce site. Boei supports multiple channels, including Facebook Messenger, and provides a user-friendly interface for managing customer chats on your BigCommerce store.
Adding a Facebook Messenger widget to your BigCommerce site can be beneficial for your business. It allows your customers to easily reach out to you through a popular messaging platform, increasing customer engagement and improving customer satisfaction. With Boei, you can manage all your customer chats from one centralized dashboard, making it convenient for you to provide timely responses and support.
Any business using BigCommerce can benefit from adding a Facebook Messenger widget. Whether you are a small online store or a larger e-commerce business, having a chat widget on your site can enhance your customer communication and support. It enables you to provide real-time assistance, answer inquiries, and build stronger relationships with your customers.
Facebook Messenger is a messaging app and platform that allows users to communicate with others through text, voice, and video calls. It is owned by Facebook and is one of the most popular messaging apps in the world.
As of 2021, Facebook Messenger has over 1.3 billion active users worldwide, making it one of the most widely used messaging apps globally.
Offering Facebook Messenger as a contact channel can provide your customers with a convenient and familiar way to reach out to you. It also allows you to engage with customers on a platform they already use, which can help improve customer satisfaction and loyalty.
To connect your website to Facebook Messenger using Boei, go to the integrations page in your Boei dashboard and select Facebook Messenger. Follow the prompts to connect your Facebook account and authorize Boei to access your Messenger account. Once connected, customers will be able to chat with you directly through Messenger on your website.
BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.
The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.
Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

Free Facebook Messenger plugin for Bigcommerce turns visitors into customers

Communicate via Facebook Messenger with your Bigcommerce visitors to convert them into loyal customers. Start for free today.

URL

https://
https://

Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.