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Bigcommerce + Phone

Free Phone plugin for Bigcommerce turns visitors into customers

Communicate via Phone with your Bigcommerce visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Phone to Bigcommerce

With Boei, you always show the most important buttons of your Bigcommerce website, like Phone.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Conversion Rates

Having contact on phone from your BigCommerce platform can greatly increase your conversion rates. By allowing customers to easily reach out and speak with a representative, you can address any concerns or questions they may have in real-time, leading to a higher likelihood of them making a purchase.

Improved Customer Satisfaction

Providing the option to contact your business via phone can improve customer satisfaction. Some customers prefer speaking directly to a person rather than using chat or email. By offering phone contact, you can cater to their preferences and provide a more personalized and satisfactory customer experience.

Enhanced Trust and Credibility

When customers have the option to contact your business via phone, it enhances trust and credibility. It shows that you are accessible and willing to provide direct support, which can instill confidence in potential customers. This can help build a positive reputation for your brand and encourage more leads to convert into customers.

How it works

Discover the power of Phone on your Bigcommerce site

Welcome to the world of seamless customer communication! In today's fast-paced digital era, businesses understand the significance of providing multiple channels for customers to reach out.

One such channel, which remains a popular choice for many customers, is the good old phone call.

With the rise of e-commerce platforms like BigCommerce, businesses now have the opportunity to effortlessly integrate phone communication into their online operations.

By leveraging the power of BigCommerce, businesses can not only create stunning online stores but also establish a strong connection with their customers through phone conversations.

Offering phone contact on your BigCommerce platform enables you to provide personalized assistance, address queries, and build trust with your clientele.

Whether it's answering pre-sales questions, providing post-purchase support, or simply offering a human touch to the online shopping experience, incorporating phone communication can significantly enhance customer satisfaction and boost your business's reputation.

With the ability to seamlessly integrate phone communication into your BigCommerce platform, you can ensure that customers have a direct line to your business, making it convenient for them to reach out whenever they need assistance.

By offering phone contact, you can cater to a wider range of customers who prefer this traditional communication method over other digital channels.

Moreover, it allows you to showcase your commitment to exceptional customer service and establish a strong rapport with your audience.

In a competitive online marketplace, standing out from the crowd is crucial.

Providing phone contact on your BigCommerce platform not only sets you apart from your competitors but also demonstrates your dedication to providing a comprehensive and customer-centric experience.

It shows that you value your customers and are willing to go the extra mile to meet their needs, ultimately fostering loyalty and repeat business.

So, if you're a business looking to enhance customer communication and offer a personalized touch to your online store, integrating phone contact into your BigCommerce platform is a game-changer.

With the right tools and strategies, you can seamlessly connect with your customers, build strong relationships, and elevate your business to new heights.

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Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.


BigCommerce is an e-commerce platform that powers over 95,000 online stores, generating $17 billion in sales. With its robust features and scalability, it offers 99.99% uptime, handles 34 million monthly transactions, and provides 24/7 customer support. It empowers businesses to grow their online presence and increase revenue efficiently.


Success Stories with Boei

Discover how companies worldwide deploy our Bigcommerce chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Phone

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

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All Bigcommerce contact options

Bigcommerce & Phone FAQ

To add Phone to your BigCommerce site, you can follow these steps: 1. Sign in to your BigCommerce account. 2. Navigate to the Apps Marketplace. 3. Search for the Boei widget. 4. Click on the Boei widget to access its details. 5. Click on the 'Install' button to add the Phone widget to your BigCommerce site. 6. Follow the on-screen instructions to complete the installation process. Once installed, you can customize the widget's appearance and settings to suit your preferences.
Yes, Boei offers a Phone widget specifically designed for BigCommerce. This widget allows you to add a Phone channel to your BigCommerce site, enabling customers to chat with you directly through the Phone channel. The Boei widget integrates seamlessly with BigCommerce, providing a user-friendly and efficient solution for customer communication.
Adding a Phone widget to your BigCommerce site can be a great way to enhance customer communication and improve overall customer experience. With the Phone widget, customers can easily reach out to you for inquiries, support, or any other assistance they may need. It provides a convenient and efficient channel for customer interaction, helping you build stronger relationships and drive sales. So, if you value customer engagement and want to provide excellent customer service, adding a Phone widget to your BigCommerce site is definitely worth considering.
Any business or online store using BigCommerce can benefit from adding a Phone widget to their site. Whether you are selling products or services, having a Phone channel available for customer communication can greatly enhance your customer support capabilities. It allows you to address customer queries, provide real-time assistance, and build trust with your audience. Adding a Phone widget is particularly useful for businesses that value prompt and personalized customer service and want to stay accessible to their customers at all times.
Phone calls is a channel that allows customers to contact you through a phone call.
Phone calls remain a popular channel for customer support, especially for urgent and complex queries.
Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.
To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.
BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.
The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.
Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

Free Phone plugin for Bigcommerce turns visitors into customers

Communicate via Phone with your Bigcommerce visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bigcommerce sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.