Name: Boei
Brand: Boei
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Increased Reach

By enabling contact on Twitter Messenger, businesses can tap into the large user base of Twitter and reach a wider audience for lead generation. This allows for increased visibility and the potential to attract more potential customers.

Convenient Communication

Twitter Messenger provides a convenient and familiar platform for customers to initiate contact with businesses. By offering this channel on the BigCommerce platform, businesses can make it easier for customers to reach out, leading to increased engagement and potential leads.

Real-time Engagement

With Twitter Messenger, businesses can engage with customers in real-time, providing immediate responses to their queries. This real-time engagement not only enhances customer satisfaction but also allows businesses to capture leads more effectively, as prompt responses can help in converting interested prospects into leads.

How it works

As businesses strive to enhance customer experience and foster meaningful connections, integrating various communication channels has become crucial.

One such platform that has gained immense popularity is Twitter Messenger.

With its vast user base and real-time messaging capabilities, businesses can effectively engage with customers and provide seamless support.

If you're a business using the BigCommerce platform, integrating Twitter Messenger into your customer communication strategy can be a game-changer.

By enabling direct contact with customers on Twitter Messenger, you can tap into a larger audience, offer personalized assistance, and elevate your brand's online presence.

In this article, we will explore how businesses can effortlessly connect with customers on Twitter Messenger right from their BigCommerce platform, simplifying communication and fostering stronger customer relationships.

Twitter DMs Chat

Twitter DMs allow users to send private messages to other users. The maximum character limit for a DM is 10,000. Users can send up to 100 DMs per day and can delete messages at any time. DMs can also include multimedia such as photos, videos, and GIFs. Users can send DMs to anyone who follows them, and can receive DMs from anyone they follow. Users can also customize their DM notification settings to receive alerts for all DMs, only DMs from people they follow, or no DM notifications at all.

FAQ

How do I add Twitter Messenger to BigCommerce?

To add Twitter Messenger to BigCommerce, you can use Boei. Boei is a website widget that enables customer chat on 50+ channels, including Twitter Messenger. Simply sign up for Boei, connect your Twitter account, and follow the instructions to integrate it into your BigCommerce site.

Is there a Twitter Messenger plugin for BigCommerce?

Yes, Boei provides a Twitter Messenger plugin specifically designed for BigCommerce. With Boei, you can easily add a Twitter Messenger widget to your BigCommerce site and start engaging with your customers on this channel.

Should I add a Twitter Messenger widget on my BigCommerce site?

Adding a Twitter Messenger widget to your BigCommerce site can be beneficial for your business. It allows your customers to reach out to you directly through Twitter Messenger, a popular messaging platform. With Boei, you can provide real-time support, answer queries, and build stronger customer relationships.

Who should add a Twitter Messenger widget on their BigCommerce site?

Any business using BigCommerce and looking to engage with their customers on Twitter Messenger should consider adding a Twitter Messenger widget. It is especially useful for businesses that have an active presence on Twitter and want to provide customer support or sales assistance through this channel.

What is Twitter DMs?

Twitter DMs are private messages sent between two Twitter users. They allow for direct communication between users without the need for public tweets.

How popular is Twitter DMs?

Twitter DMs are a popular way for users to communicate privately on Twitter. In fact, according to Twitter, over 80% of their users have sent a DM.

Why should I offer Twitter DMs contact to my customers?

Offering Twitter DMs as a contact option can provide a convenient and familiar way for customers to reach out to your business. It can also help increase engagement and build stronger customer relationships.

How do I connect my website to Twitter DMs?

By using Boei, you can easily connect your website to Twitter DMs and offer it as a contact option to your customers. Boei supports over 50 channels, including Twitter DMs, and allows for seamless communication across all channels.

What is BigCommerce?

BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.

How expensive is BigCommerce?

The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.

Is BigCommerce a good platform?

Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Twitter DMs Chat widget for your Bigcommerce site

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