Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach

By integrating Boei with Viber on your BigCommerce platform, you can tap into Viber's massive user base and reach a wider audience. This allows you to generate more leads and expand your customer base.

Enhanced Engagement

Engaging with customers on Viber through Boei enables you to have real-time conversations, answer queries, and provide personalized assistance. This level of engagement helps build trust, increase customer satisfaction, and ultimately leads to higher conversion rates.

Streamlined Lead Generation

Boei's integration with Viber on your BigCommerce platform simplifies the lead generation process. You can capture leads directly through Viber chats, eliminating the need for customers to fill out lengthy forms. This streamlined approach increases the likelihood of lead conversion and reduces friction in the customer journey.

How it works

As a business owner, establishing effective communication channels with your customers is crucial for providing exceptional customer service and driving growth.

One such channel that offers immense potential is Viber, a popular messaging app with millions of active users worldwide.

By integrating Viber into your BigCommerce platform, you can tap into this vast user base and create valuable connections with your customers.

This enables you to engage with them in real-time, address their queries, offer personalized assistance, and ultimately enhance their overall shopping experience.

In this article, we will explore how businesses can seamlessly provide contact with customers on Viber directly from their BigCommerce platform, empowering you to build stronger customer relationships and drive business success.

Viber Calls

Viber Call is a communication app that allows users to make high-quality voice and video calls with up to 20 people. With over 1 billion downloads worldwide, Viber Call offers free international calls to over 30 countries and low-cost rates to others. Users can also send instant messages, share photos, videos, and make group chats with up to 250 participants. With Viber Call, you can enjoy crystal-clear audio and video quality with no lag or dropped calls. Plus, all calls and messages are encrypted for added privacy and security.

FAQ

How do I add Viber to BigCommerce?

To add Viber to your BigCommerce site, you can use Boei's widget integration. Simply sign up for Boei, select the Viber channel, and follow the instructions to install the widget on your BigCommerce site.

Is there a Viber plugin for BigCommerce?

Boei provides a widget integration for Viber on BigCommerce, which allows you to add Viber as a communication channel on your site. There is no specific Viber plugin available for BigCommerce, but Boei makes it easy to integrate Viber into your website.

Should I add a Viber widget on my BigCommerce site?

Adding a Viber widget to your BigCommerce site can be beneficial if you want to provide customers with the option to contact you through Viber. It allows for real-time chat and can enhance the customer experience. If you already have a presence on Viber and want to offer it as a communication channel, adding a Viber widget is a good choice.

Who should add a Viber widget on their BigCommerce site?

Any business or individual who wants to engage with customers through Viber should consider adding a Viber widget on their BigCommerce site. It can be particularly useful for businesses with an existing Viber presence or for those targeting audiences that prefer using Viber for communication. Adding a Viber widget can help you provide a seamless and convenient communication option for your customers.

What is Viber Call?

Viber Call is a feature of the Viber messaging app that allows users to make voice and video calls to other Viber users for free.

How popular is Viber Call?

Viber Call is a popular feature of the Viber messaging app, which has over 1 billion users worldwide.

Why should I offer Viber Call contact to my customers?

Offering Viber Call contact to your customers can provide them with an easy and convenient way to reach you, and can help to improve your customer service and satisfaction.

How do I connect my website to Viber Call?

To connect your website to Viber Call, you can use Boei, a website widget that enables customer chat on 50+ channels including Viber Call. Simply sign up for Boei, add the Viber Call channel, and start chatting with your customers on Viber Call.

What is BigCommerce?

BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.

How expensive is BigCommerce?

The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.

Is BigCommerce a good platform?

Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Viber Calls widget for your Bigcommerce site

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