Language: en
Instagram DMs icon
Bitrix24 + Instagram DMs

Free Instagram DMs plugin for Bitrix24 turns visitors into customers

Communicate via Instagram DMs with your Bitrix24 visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bitrix24 sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Instagram DMs to Bitrix24

With Boei, you always show the most important buttons of your Bitrix24 website, like Instagram DMs.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach and Visibility

By using Boei's Bitrix24 platform to manage Instagram DMs, businesses can tap into the huge user base of Instagram and reach a wider audience. This increased reach and visibility can help generate more leads and attract potential customers.

Personalized Engagement

With the contact on Instagram DM feature on Boei's Bitrix24 platform, businesses can engage with leads in a more personal and direct manner. This allows for better relationship building and the opportunity to provide personalized solutions, increasing the chances of converting leads into customers.

Efficient Lead Management

Boei's Bitrix24 platform enables businesses to efficiently manage and track leads generated through Instagram DMs. With features like lead tagging, segmentation, and automated workflows, businesses can streamline their lead management process and prioritize their efforts on the most promising leads, resulting in improved lead generation and conversion rates.

How it works

Discover the power of Instagram DMs on your Bitrix24 site

In today's digital era, businesses are constantly seeking innovative ways to connect with their customers and provide exceptional customer service.

One platform that has gained immense popularity among businesses and customers alike is Instagram.

With its vast user base and interactive features, Instagram has become a go-to platform for businesses to engage with their audience and build strong customer relationships.

However, managing customer inquiries and messages on Instagram can be a challenging task, especially for businesses that receive a high volume of direct messages (DMs).

This is where Bitrix24, a comprehensive business management platform, comes into play.

By integrating Instagram DMs with Bitrix24, businesses can streamline their customer communication and ensure a prompt response to every query.

By leveraging the power of Bitrix24, businesses can access and manage all their Instagram DMs directly from a single platform.

This eliminates the need to constantly switch between multiple apps and ensures that no customer query goes unanswered.

Moreover, Bitrix24 provides advanced tools and features to help businesses categorize, prioritize, and assign DMs to the relevant team members, enabling efficient collaboration and timely resolution of customer issues.

With Bitrix24's integration with Instagram DMs, businesses can also benefit from valuable insights and analytics.

The platform enables businesses to track and analyze important metrics such as response time, customer satisfaction, and engagement levels.

These insights can help businesses optimize their customer service strategies, identify areas for improvement, and deliver an exceptional customer experience on Instagram.

Overall, integrating Instagram DMs with Bitrix24 empowers businesses to effectively manage their customer communication, provide timely support, and build stronger relationships with their Instagram audience.

By centralizing Instagram DMs within the Bitrix24 platform, businesses can streamline their operations, improve efficiency, and ultimately deliver a superior customer experience.

Instagram DMs icon

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.


Bitrix24 is a comprehensive business management software that offers 35+ tools, including CRM, project management, and communication. With over 9 million users worldwide, it allows collaboration among 12 team members on a free plan, supports up to 24 users on the standard plan, and provides 5 GB of storage per user. Its mobile app ensures seamless accessibility, enabling users to work on the go. Bitrix24 simplifies workflows, increases productivity, and improves team communication, making it a powerful solution for businesses of all sizes.


Success stories with Boei

Discover how companies worldwide deploy our Bitrix24 chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Instagram DMs

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Bitrix24 plugins

Facebook Messenger
Facebook Messenger on Bitrix24
More info Try
WhatsApp on Bitrix24
More info Try
Mail on Bitrix24
More info Try
Phone on Bitrix24
More info Try
Telegram on Bitrix24
More info Try
Twitter on Bitrix24
More info Try
Contact form
Contact form on Bitrix24
More info Try
All Bitrix24 contact options

Bitrix24 & Instagram DMs FAQ

To add Instagram Dm to Bitrix24, you can use Boei's widget integration. Simply install the Boei widget on your Bitrix24 site and configure the Instagram Dm channel within Boei's settings.
No, Bitrix24 does not have a native Instagram Dm plugin. However, you can use Boei's widget integration to enable Instagram Dm on your Bitrix24 site.
Adding an Instagram Dm widget on your Bitrix24 site can be beneficial if you want to provide your customers with the option to reach out to you through Instagram Direct Messages. It allows you to offer support and engage with your customers on Instagram, directly from your Bitrix24 platform.
Any business or individual who uses Bitrix24 as their customer management platform and wants to leverage Instagram Direct Messages as a customer communication channel should consider adding an Instagram Dm widget to their Bitrix24 site. It enables seamless integration between the two platforms, providing a convenient way to manage customer queries and interactions across multiple channels.
Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.
As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.
By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.
Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.
Bitrix24 is a comprehensive business management platform that offers a wide range of tools and features to help businesses streamline their operations, collaborate effectively, and improve productivity.
The pricing for Bitrix24 varies depending on the number of users and the features you require. You can visit the Bitrix24 website to view their pricing plans and choose the one that best suits your business needs.
Bitrix24 is widely regarded as a reliable and feature-rich platform that offers a range of solutions for businesses of all sizes. It has a user-friendly interface, robust functionality, and provides excellent customer support. Many businesses have found great value in using Bitrix24 to streamline their operations and improve collaboration among team members.

Free Instagram DMs plugin for Bitrix24 turns visitors into customers

Communicate via Instagram DMs with your Bitrix24 visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bitrix24 sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.