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Magento + Instagram DMs

Free Instagram DMs plugin for Magento turns visitors into customers

Communicate via Instagram DMs with your Magento visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Magento sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Instagram DMs to Magento

With Boei, you always show the most important buttons of your Magento website, like Instagram DMs.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

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4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach

By having contact on Instagram DM from your Magento platform, you can tap into the massive user base of Instagram and reach a wider audience. This can help you generate more leads and expand your customer base.

Enhanced Engagement

Instagram DM allows for direct and personalized communication with potential leads. By leveraging this channel from your Magento platform, you can engage with customers in real-time, answer their queries, and build stronger relationships. This increased engagement can lead to higher conversion rates and increased lead generation.

Improved Brand Visibility

Utilizing Instagram DM from your Magento platform can help you enhance your brand visibility on one of the most popular social media platforms. By engaging with customers directly through this channel, you can establish your brand as accessible, responsive, and customer-centric. This can attract more leads and improve your overall lead generation efforts.

How it works

Discover the power of Instagram DMs on your Magento site

As businesses strive to connect with customers on various platforms, Instagram has emerged as a powerful tool for engaging and building relationships with a vast audience.

Leveraging the popularity and unique features of Instagram, businesses can now directly communicate with their customers through Instagram Direct Messages (DMs).

This opens up a whole new avenue for businesses to provide seamless contact and exceptional customer service directly from their Magento platform.

With Instagram DM integration on Magento, businesses can streamline their customer communication by centralizing all inquiries and messages from Instagram into a single platform.

By doing so, businesses can efficiently manage and respond to customer queries, feedback, and support requests without the need to constantly switch between different channels.

This integration not only enhances the overall customer experience but also saves valuable time and resources for businesses.

Furthermore, the Magento platform offers businesses the opportunity to leverage the power of automation and personalization.

By integrating Instagram DMs, businesses can automate certain aspects of customer communication, such as sending instant replies or providing quick solutions to frequently asked questions.

This not only ensures prompt customer support but also allows businesses to focus on more complex inquiries that require personalized attention.

Moreover, businesses can also utilize the rich features of Instagram to enhance their customer engagement.

From sharing visually appealing content and stories to conducting polls and contests, Instagram provides businesses with creative ways to connect and interact with their customers.

By integrating Instagram DMs into their Magento platform, businesses can seamlessly extend their engagement strategies and foster stronger relationships with their audience.

In conclusion, integrating Instagram DMs into the Magento platform empowers businesses to provide efficient and personalized contact with their customers.

By centralizing communication, automating processes, and leveraging Instagram's unique features, businesses can enhance customer satisfaction, drive engagement, and ultimately boost their overall success in today's highly competitive digital landscape.

Instagram DMs icon

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.


Magento is a powerful e-commerce platform that boasts over 250,000 merchants worldwide. With a market share of 26%, it offers a robust set of features including 5,000+ extensions, mobile-optimized design, and scalability to handle 500,000+ products. Its flexibility and extensive community support make it the go-to choice for businesses looking to create unique and successful online stores.


Success Stories with Boei

Discover how companies worldwide deploy our Magento chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Instagram DMs

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

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Magento & Instagram DMs FAQ

To add Instagram Dm to Magento, you can use the Boei widget. Boei enables customer chat on various channels, including Instagram Dm. Simply sign up for Boei, integrate it with your Magento site, and enable the Instagram Dm channel to start receiving and responding to Instagram direct messages directly from your Magento dashboard.
Yes, Boei provides a plugin that allows you to easily integrate Instagram Dm with your Magento site. With the Boei plugin, you can add the Instagram Dm channel to your Magento dashboard and manage all your customer chats, including Instagram direct messages, in one centralized location.
Adding an Instagram Dm widget on your Magento site can be beneficial if you want to provide another communication channel for your customers. Instagram is a popular platform, and by adding the Instagram Dm widget, you can easily engage with your customers and provide them with quick support and assistance.
Any business or individual using Magento as their e-commerce platform and wants to leverage Instagram as a customer communication channel can benefit from adding an Instagram Dm widget. Whether you are a small business or a large enterprise, integrating Instagram Dm with your Magento site using Boei can help you enhance your customer support and provide a seamless omnichannel experience.
Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.
As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.
By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.
Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.
Magento is a popular e-commerce platform that enables businesses to build and manage their online stores. It offers a wide range of features and customization options to create a unique and personalized shopping experience for customers.
The cost of using Magento varies depending on the version you choose. Magento Open Source is free to use, but you will need to invest in hosting, development, and maintenance. Magento Commerce, the enterprise version, comes with a licensing fee and additional costs for hosting and support. It is best to contact Magento directly or a Magento partner for detailed pricing information.
Magento is a highly regarded e-commerce platform with a robust set of features and a large community of developers. It is known for its scalability, flexibility, and ability to handle large product catalogs. However, the platform may require some technical expertise to set up and manage. If you are looking for a powerful and customizable e-commerce solution, Magento can be a good choice.

Free Instagram DMs plugin for Magento turns visitors into customers

Communicate via Instagram DMs with your Magento visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Magento sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.