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Shift4shop + Instagram DMs

Free Instagram DMs plugin for Shift4shop turns visitors into customers

Communicate via Instagram DMs with your Shift4shop visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Shift4shop sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Instagram DMs to Shift4shop

With Boei, you always show the most important buttons of your Shift4shop website, like Instagram DMs.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach

Instagram has over 1 billion active users, making it a powerful platform to connect with potential leads. By enabling contact on Instagram DM from your Shift4shop platform, you can tap into this large user base and reach a wider audience for lead generation.

Direct Communication

Having contact on Instagram DM allows for direct and immediate communication with leads. This direct channel eliminates the need for customers to visit your website or fill out forms, making it easier for them to reach out and engage with your business. It provides a more convenient and seamless experience for lead generation.

Visual Engagement

Instagram is a highly visual platform, and enabling contact on Instagram DM allows you to leverage this visual appeal for lead generation. You can share visually compelling content, such as product images or videos, directly through DMs to capture the attention and interest of potential leads. This visual engagement can significantly enhance the effectiveness of your lead generation efforts.

How it works

Discover the power of Instagram DMs on your Shift4shop site

As businesses expand their online presence, it becomes crucial to connect with customers on various channels to provide exceptional customer service and drive engagement.

One such platform that has gained immense popularity for its visual appeal and large user base is Instagram.

With millions of active users, Instagram offers a unique opportunity for businesses to directly engage with their customers through direct messages (DMs).

By integrating Instagram DM capabilities into their Shift4shop platform, businesses can tap into this vast customer base and establish a strong connection with their target audience.

This integration allows businesses to seamlessly communicate with customers, answer their queries, provide personalized assistance, and address any concerns they may have – all from their Shift4shop platform.

The ability to provide contact with customers on Instagram DM from the Shift4shop platform offers several advantages for businesses.

Firstly, it saves time and effort by centralizing customer communication.

Instead of switching between different platforms to manage customer inquiries, businesses can now handle everything from their Shift4shop dashboard, streamlining their workflow and increasing efficiency.

Moreover, integrating Instagram DM capabilities into the Shift4shop platform allows businesses to maintain a consistent brand image and voice across all channels.

They can ensure that their customer interactions on Instagram align with their overall brand messaging, resulting in a cohesive and professional customer experience.

Furthermore, by leveraging Instagram DMs, businesses can enhance customer satisfaction and loyalty.

Promptly responding to customer queries and providing tailored support can significantly improve customer satisfaction levels.

This, in turn, fosters brand loyalty and encourages customers to become advocates, ultimately driving repeat purchases and referrals.

In summary, businesses can unlock a world of opportunities by integrating Instagram DM capabilities into their Shift4shop platform.

From streamlining customer communication and maintaining a consistent brand image to fostering customer satisfaction and loyalty, this integration empowers businesses to connect with their customers seamlessly and provide exceptional support.

Instagram DMs icon

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.


Shift4Shop is an all-in-one eCommerce platform that powers over 20,000 online stores. With 200+ built-in features, it offers unlimited products, bandwidth, and storage. Its 99.98% uptime ensures reliable performance, while its 450+ payment gateways enable seamless transactions. Shift4Shop's mobile-friendly designs and responsive templates cater to 3,000+ themes, providing a personalized shopping experience. Its SEO-friendly structure, combined with social media integrations and built-in marketing tools, boosts sales. With 24/7 customer support and a 14-day free trial, Shift4Shop empowers businesses to thrive online.


Success stories with Boei

Discover how companies worldwide deploy our Shift4shop chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Instagram DMs

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Shift4shop plugins

Facebook Messenger
Facebook Messenger on Shift4shop
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WhatsApp on Shift4shop
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Mail on Shift4shop
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Phone on Shift4shop
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Telegram on Shift4shop
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Twitter on Shift4shop
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Contact form
Contact form on Shift4shop
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All Shift4shop contact options

Shift4shop & Instagram DMs FAQ

To add Instagram Dm to your Shift4shop site, you can use Boei, a website widget that enables customer chat on 50+ channels. Simply integrate Boei with your Shift4shop platform and connect your Instagram account to start receiving and responding to Instagram DMs directly from your Shift4shop site.
While there may not be a specific Instagram Dm plugin for Shift4shop, you can still add Instagram Dm functionality to your Shift4shop site using Boei. Boei is a versatile website widget that supports Instagram Dm and enables you to manage customer chats from various channels, including Instagram DMs.
Adding an Instagram Dm widget to your Shift4shop site can greatly enhance your customer support and engagement. It allows your customers to reach out to you through Instagram DMs directly from your website, providing a convenient and familiar way of communication. With Boei, you can easily add the Instagram Dm widget to your Shift4shop site and manage all your customer chats in one place.
Any business or individual who uses Shift4shop as their e-commerce platform and wants to leverage Instagram as a communication channel should consider adding an Instagram Dm widget to their Shift4shop site. It is particularly useful for businesses that have an active presence on Instagram and want to provide a seamless customer experience by allowing customers to reach out through Instagram DMs directly from their website.
Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.
As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.
By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.
Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.
Shift4shop is an all-in-one e-commerce platform that allows businesses to create and manage their online stores. It provides a range of features including website design, product management, payment processing, and order fulfillment.
The pricing for Shift4shop varies depending on the specific plan you choose. They offer different pricing tiers to accommodate businesses of all sizes and budgets. It is best to visit the Shift4shop website or contact their sales team for detailed pricing information.
Shift4shop is a popular choice among e-commerce businesses due to its comprehensive features and ease of use. However, the suitability of the platform depends on your specific business needs and requirements. It is recommended to research and evaluate different platforms, and consider utilizing Boei to enhance customer chat on Shift4shop and other channels.

Free Instagram DMs plugin for Shift4shop turns visitors into customers

Communicate via Instagram DMs with your Shift4shop visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Shift4shop sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.