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Cafe24 + Instagram DMs

Free Instagram DMs plugin for Cafe24 turns visitors into customers

Communicate via Instagram DMs with your Cafe24 visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Cafe24 sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Instagram DMs to Cafe24

With Boei, you always show the most important buttons of your Cafe24 website, like Instagram DMs.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

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4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach

Instagram has over 1 billion active users, providing a vast audience for lead generation. By using Boei on the Cafe24 platform, you can leverage Instagram DM to connect with potential leads and expand your reach.

Engagement Opportunities

Engaging with customers through Instagram DM allows you to build personal connections and establish a rapport. By using Boei on the Cafe24 platform, you can easily manage and respond to DMs, providing excellent customer service and enhancing lead generation efforts.

Visual Appeal

Instagram is a visual platform, making it ideal for showcasing products and services. By utilizing Boei on the Cafe24 platform, you can share visually appealing content with potential leads through Instagram DM, capturing their attention and increasing the likelihood of lead conversion.

How it works

Discover the power of Instagram DMs on your Cafe24 site

As businesses strive to enhance their customer communication strategies, it is becoming increasingly important to connect with customers on various platforms.

Instagram, with its massive user base and engaging features, has emerged as a powerful avenue for businesses to interact with their audience.

Café24, a robust e-commerce platform, understands the significance of engaging customers on Instagram DM and offers seamless integration to enable businesses to provide contact with customers directly from their platform.

With Instagram DM integration on Café24, businesses can now expand their reach and provide a convenient channel for customers to connect with them.

This integration eliminates the need for businesses to switch between multiple platforms to handle customer inquiries, saving time and effort.

By leveraging the popularity of Instagram, businesses can tap into a vast pool of potential customers and build stronger relationships with their existing ones.

By integrating Instagram DM into Café24, businesses gain the ability to engage with customers in real-time, ensuring prompt responses to their queries, concerns, and feedback.

This direct line of communication allows for personalized interactions, creating a positive customer experience and fostering brand loyalty.

Moreover, the Café24 platform provides a centralized hub for businesses to manage and track their Instagram DM conversations, making it easier to stay organized and provide efficient customer support.

With Café24's integration, businesses can harness the power of Instagram DM as a customer communication channel, enabling them to showcase their products, address customer inquiries, and build lasting relationships.

By offering contact through Instagram DM, businesses can meet customers where they already are, increasing engagement and conversion rates.

Café24's seamless integration empowers businesses to streamline their customer communication efforts and create a more seamless experience for both businesses and customers alike.

In conclusion, Café24's integration with Instagram DM presents businesses with an incredible opportunity to connect with customers and provide contact on a platform that is widely popular and engaging.

By leveraging this integration, businesses can enhance their customer communication strategies, foster meaningful relationships, and drive business growth.

Instagram DMs icon

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.


Cafe24 is a comprehensive e-commerce platform that empowers over 1.7 million online businesses worldwide. With 99.99% server uptime, it boasts a 35% increase in sales conversions and 80% reduction in cart abandonment. Its integrated solutions offer 150+ payment gateways, supporting transactions in 200+ currencies. With a user-friendly interface, it enables the creation of 10,000+ online stores daily, while providing 24/7 customer support in 14 languages. Cafe24's success is evidenced by processing 6.1 billion transactions annually, generating a staggering $10 billion in revenue for its clients.


Success stories with Boei

Discover how companies worldwide deploy our Cafe24 chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Instagram DMs

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Cafe24 plugins

Facebook Messenger
Facebook Messenger on Cafe24
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WhatsApp on Cafe24
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Mail on Cafe24
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Phone on Cafe24
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Telegram on Cafe24
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Twitter on Cafe24
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Contact form
Contact form on Cafe24
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All Cafe24 contact options

Cafe24 & Instagram DMs FAQ

To add Instagram Dm to Cafe24, you can use Boei, our website widget that enables customer chat on 50+ channels. Simply install Boei on your Cafe24 site and connect your Instagram account to start receiving and responding to Instagram Dm messages directly from your Cafe24 platform.
Yes, Boei is the Instagram Dm plugin for Cafe24. It allows you to integrate Instagram Dm functionality seamlessly into your Cafe24 website, making it easier for you to manage customer queries and conversations across multiple channels, including Instagram Dm.
Adding an Instagram Dm widget to your Cafe24 site can greatly enhance your customer support and engagement. With Boei, you can streamline your customer communication by centralizing all your Instagram Dm messages on the Cafe24 platform. This helps you provide timely assistance to your customers and maintain a consistent experience across different channels.
Any business or individual using Cafe24 as their website platform and receiving customer inquiries or messages through Instagram Dm can benefit from adding the Boei Instagram Dm widget. Whether you are an e-commerce store, a service provider, or a content creator, Boei helps you efficiently manage and respond to Instagram Dm messages, improving your customer support and overall user experience.
Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.
As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.
By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.
Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.
Cafe24 is an all-in-one e-commerce platform that provides a comprehensive solution for online businesses. It offers a wide range of features and tools to help businesses create and manage their online stores, including website design, payment processing, inventory management, and marketing solutions.
The pricing for Cafe24 varies depending on the specific needs and requirements of your business. It offers different pricing plans that cater to different business sizes and levels of functionality. For detailed pricing information, it is recommended to visit the Cafe24 website or contact their sales team for a personalized quote.
Cafe24 is widely regarded as a reliable and efficient e-commerce platform. It has a strong reputation in the industry and has been trusted by thousands of businesses worldwide. With its comprehensive features and user-friendly interface, Cafe24 provides businesses with the tools they need to succeed in the online marketplace. However, it is always recommended to do thorough research and consider your specific business requirements before choosing any platform.

Free Instagram DMs plugin for Cafe24 turns visitors into customers

Communicate via Instagram DMs with your Cafe24 visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Cafe24 sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.