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Free Phone plugin for Bitrix24

Boei lets you connect on Phone with your Bitrix24 visitors.

With Boei's Phone plugin, you're always available for your customers - get it for free now!

URL

https://
https://
Trusted by 100+ Bitrix24 sites

Free Start, Easy 5-Min Setup, No Coding

Leadwidget

Phone contact on Bitrix24

With a Leadwidget you always show the most important buttons of your Bitrix24 website (like a Phone button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.

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Increased Conversion Rates

By providing a phone contact option on your Bitrix24 platform, you can increase conversion rates as customers prefer the convenience of speaking directly with a representative. This personal interaction allows you to address any concerns or objections in real-time, ultimately leading to more successful lead generation.

Improved Customer Satisfaction

Including a phone contact option in your Bitrix24 platform enhances customer satisfaction by offering them a quick and direct way to communicate. Some customers may prefer discussing their queries or requirements verbally, and by catering to their preferences, you can provide a better overall experience, resulting in higher customer satisfaction and increased chances of lead generation.

Enhanced Trust and Credibility

Having a phone contact option on your Bitrix24 platform instills trust and credibility in your business. It shows that you are accessible and willing to provide personalized support to your customers. This accessibility builds confidence in potential leads, making them more likely to engage with your brand and share their contact information, thereby boosting lead generation efforts.

How it works

How Phone works on your Bitrix24 site

In today's fast-paced business landscape, effective communication with customers is paramount to success.

One essential channel that businesses cannot afford to overlook is phone communication.

Offering customers the option to contact your business directly via phone can significantly enhance the customer experience and build strong relationships.

With the Bitrix24 platform, businesses can effortlessly provide seamless phone contact with customers, right from their own platform.

Bitrix24 is a comprehensive business management solution that integrates various communication channels into one centralized platform.

By leveraging the power of Bitrix24, businesses can streamline their phone communication process, making it more efficient and convenient for both customers and employees.

By incorporating phone contact into your Bitrix24 platform, businesses can offer a personalized touch to their customer interactions.

Customers can easily reach out to your business with any queries, concerns, or even to make a purchase.

This direct line of communication helps build trust, as customers feel valued and attended to promptly.

Moreover, Bitrix24's phone integration enables businesses to gather valuable customer insights.

By logging and recording phone conversations, businesses can analyze customer feedback, identify pain points, and make informed decisions to improve their products or services.

This valuable data empowers businesses to refine their customer service strategies and provide tailored solutions that meet and exceed customer expectations.

Furthermore, with Bitrix24's advanced features, businesses can efficiently manage their phone contact operations.

The platform offers call routing, call queues, and internal transfer capabilities, ensuring that every customer call is directed to the right department or team member promptly.

This seamless call management system reduces wait times, enhances efficiency, and allows businesses to handle a higher volume of calls without compromising on quality.

In conclusion, integrating phone contact into the Bitrix24 platform empowers businesses to provide exceptional customer service and foster strong customer relationships.

With its comprehensive features and seamless communication capabilities, Bitrix24 enables businesses to streamline their phone communication process, gather valuable insights, and efficiently manage customer calls.

By embracing phone communication within Bitrix24, businesses can elevate their customer experience to new heights while driving growth and success.

Phone

Phone

Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.

Showcase

Brands using Boei's best Bitrix24 chat plugin

Companies all over the world use Boei to offer stellar support and increase leads. Here are some of our customers.

What 10.000+ Boei users are saying about the best live chat plugin

Hear from some of our fantastic customers who are building amazing businesses.

starstarstarstarstar

"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"

Grant

starstarstarstarstar

"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger

starstarstarstarstar

"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

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More Bitrix24 contact options

Phone and 50+ channels to your site without coding 🔥

Don't drop customers trying to reach you. With Boei, you offer their favorite contact channels in a pretty widget.

This simple no-code chat plugin works on any site in 5 mins without coding, and it’s free.

URL

https://
https://
Trusted by 100+ Bitrix24 sites

Free Start, Easy 5-Min Setup, No Coding

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

FAQ

How do I add Phone to Bitrix24?

To add Phone to Bitrix24, you can use the Boei widget. Boei enables customer chat on 50+ channels, including Phone, and integrates seamlessly with Bitrix24. Simply sign up for Boei, connect your Bitrix24 account, and enable the Phone channel in the widget settings.

Is there a Phone plugin for Bitrix24?

While Bitrix24 does not have a native Phone plugin, you can still add Phone functionality to your Bitrix24 site using the Boei widget. Boei supports Phone as one of the available channels, allowing you to engage with your customers through phone conversations.

Should I add a Phone widget on my Bitrix24 site?

Adding a Phone widget to your Bitrix24 site can greatly enhance your customer communication and support capabilities. With a Phone widget, your customers can easily reach out to you via phone, ensuring a more direct and personal interaction. It can be particularly beneficial for businesses that prioritize phone-based customer support.

Who should add a Phone widget on their Bitrix24 site?

Any business or organization that uses Bitrix24 and wants to offer phone support to their customers should consider adding a Phone widget. Whether you are a small business owner, a customer support representative, or a sales team, having a Phone widget can help you connect with your customers more effectively and provide real-time assistance.

What is Phone calls?

Phone calls is a channel that allows customers to contact you through a phone call.

How popular is Phone calls?

Phone calls remain a popular channel for customer support, especially for urgent and complex queries.

Why should I offer Phone calls contact to my customers?

Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.

How do I connect my website to Phone calls?

To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.

What is Bitrix24?

Bitrix24 is a comprehensive business management platform that offers a wide range of tools and features to help businesses streamline their operations, collaborate effectively, and improve productivity.

How expensive is Bitrix24?

The pricing for Bitrix24 varies depending on the number of users and the features you require. You can visit the Bitrix24 website to view their pricing plans and choose the one that best suits your business needs.

Is Bitrix24 a good platform?

Bitrix24 is widely regarded as a reliable and feature-rich platform that offers a range of solutions for businesses of all sizes. It has a user-friendly interface, robust functionality, and provides excellent customer support. Many businesses have found great value in using Bitrix24 to streamline their operations and improve collaboration among team members.