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Free Phone plugin for Kentico Xperience

Boei lets you connect on Phone with your Kentico Xperience visitors.

With Boei's Phone plugin, you're always available for your customers - get it for free now!

URL

https://
https://
Trusted by 100+ Kentico Xperience sites

Free Start, Easy 5-Min Setup, No Coding

Leadwidget

Phone contact on Kentico Xperience

With a Leadwidget you always show the most important buttons of your Kentico Xperience website (like a Phone button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.

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Increased Reach and Accessibility

By offering contact on phone through the Kentico Xperience platform, businesses can reach a wider audience and make themselves more accessible to potential leads. Phone calls allow for direct and immediate communication, removing any barriers or delays that may occur with other channels.

Personalized Interaction

Phone conversations provide a more personalized and human touch to lead generation. It allows businesses to have real-time conversations, understand the specific needs and requirements of potential leads, and provide tailored solutions or information accordingly. This personalized interaction can significantly enhance the chances of converting leads into customers.

Building Trust and Credibility

Phone conversations help in building trust and credibility with potential leads. By having direct conversations, businesses can address any concerns or doubts that leads may have, provide detailed explanations, and establish a personal connection. This level of interaction helps in establishing trust and credibility, making leads more likely to choose your business over competitors.

How it works

How Phone works on your Kentico Xperience site

In today's digital age, businesses are constantly seeking innovative ways to connect with their customers across multiple channels.

One such channel that remains incredibly important is the phone.

Despite the rise of email, social media, and live chat, many customers still prefer the personal touch and immediate assistance that a phone conversation provides.

For businesses using the Kentico Xperience platform, the ability to seamlessly integrate phone communication with their existing customer support processes is essential.

Kentico Xperience, known for its robust content management and digital experience capabilities, offers a range of features and tools to enable businesses to provide contact with customers via phone effortlessly.

By leveraging this platform, businesses can enhance their customer service experience and build stronger relationships with their clientele.

With Kentico Xperience, businesses have the power to integrate phone communication into their existing contact center infrastructure.

By integrating with popular telephony systems, such as VoIP or PBX systems, businesses can route incoming calls directly to the appropriate customer support representatives, ensuring prompt and efficient responses.

The platform's powerful API capabilities allow for seamless integration and automation, enabling businesses to streamline their phone communication processes and provide a consistent and reliable experience for customers.

Furthermore, the Kentico Xperience platform offers advanced call tracking and analytics features.

Businesses can gain valuable insights into their phone communication performance, including call volume, average call duration, and response times.

These analytics can help businesses identify areas for improvement, optimize their customer support workflows, and ultimately enhance overall customer satisfaction.

In today's competitive marketplace, businesses cannot afford to overlook the phone as a vital communication channel.

With Kentico Xperience, businesses can leverage the power of their existing platform to seamlessly integrate phone communication, providing their customers with the convenience and personalized assistance they desire.

By prioritizing phone communication, businesses can strengthen their customer relationships, increase loyalty, and ultimately drive growth and success.

Phone

Phone

Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.

Showcase

Brands using Boei's best Kentico Xperience chat plugin

Companies all over the world use Boei to offer stellar support and increase leads. Here are some of our customers.

What 10.000+ Boei users are saying about the best live chat plugin

Hear from some of our fantastic customers who are building amazing businesses.

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"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"

Grant

starstarstarstarstar

"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger

starstarstarstarstar

"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

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More Kentico Xperience contact options

Phone and 50+ channels to your site without coding 🔥

Don't drop customers trying to reach you. With Boei, you offer their favorite contact channels in a pretty widget.

This simple no-code chat plugin works on any site in 5 mins without coding, and it’s free.

URL

https://
https://
Trusted by 100+ Kentico Xperience sites

Free Start, Easy 5-Min Setup, No Coding

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

FAQ

How do I add Phone to Kentico Xperience?

To add Phone to Kentico Xperience, you can easily integrate Boei, a website widget that enables customer chat on 50+ channels, including Phone, with your Kentico Xperience site. Simply follow the integration instructions provided by Boei.

Is there a Phone plugin for Kentico Xperience?

No, Kentico Xperience does not have a built-in Phone plugin. However, you can use Boei to add Phone functionality to your Kentico Xperience site and enable customer chat on the Phone channel.

Should I add a Phone widget on my Kentico Xperience site?

Adding a Phone widget to your Kentico Xperience site can be beneficial if you want to provide your customers with the option to communicate with you through the Phone channel. It allows for real-time conversations, enhancing customer experience and improving communication.

Who should add a Phone widget on their Kentico Xperience site?

Any business or organization that wants to offer Phone as a communication channel to their customers should consider adding a Phone widget to their Kentico Xperience site. This can include businesses in various industries, such as e-commerce, customer support, or service-based industries.

What is Phone calls?

Phone calls is a channel that allows customers to contact you through a phone call.

How popular is Phone calls?

Phone calls remain a popular channel for customer support, especially for urgent and complex queries.

Why should I offer Phone calls contact to my customers?

Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.

How do I connect my website to Phone calls?

To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.

What is Kentico Xperience?

Kentico Xperience is a powerful digital experience platform that enables businesses to deliver personalized and engaging customer experiences across multiple channels. It provides comprehensive content management, digital marketing, and e-commerce capabilities to help businesses achieve their digital goals.

How expensive is Kentico Xperience?

The pricing for Kentico Xperience depends on various factors such as the edition, licensing model, and additional features or services required. It is best to contact the Kentico sales team or visit their official website to get detailed pricing information based on your specific needs.

Is Kentico Xperience a good platform?

Kentico Xperience is widely regarded as a reliable and feature-rich platform for building and managing digital experiences. It offers a robust set of tools and capabilities that empower businesses to create dynamic and personalized customer journeys. However, the suitability of Kentico Xperience may vary depending on the specific requirements and objectives of your business. It is recommended to evaluate the platform based on your unique needs and consider a demo or trial to determine if it aligns with your goals.