Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach and Accessibility

By offering contact on phone through the Kentico Xperience platform, businesses can reach a wider audience and make themselves more accessible to potential leads. Phone calls allow for direct and immediate communication, removing any barriers or delays that may occur with other channels.

Personalized Interaction

Phone conversations provide a more personalized and human touch to lead generation. It allows businesses to have real-time conversations, understand the specific needs and requirements of potential leads, and provide tailored solutions or information accordingly. This personalized interaction can significantly enhance the chances of converting leads into customers.

Building Trust and Credibility

Phone conversations help in building trust and credibility with potential leads. By having direct conversations, businesses can address any concerns or doubts that leads may have, provide detailed explanations, and establish a personal connection. This level of interaction helps in establishing trust and credibility, making leads more likely to choose your business over competitors.

How it works

In today's digital age, businesses are constantly seeking innovative ways to connect with their customers across multiple channels.

One such channel that remains incredibly important is the phone.

Despite the rise of email, social media, and live chat, many customers still prefer the personal touch and immediate assistance that a phone conversation provides.

For businesses using the Kentico Xperience platform, the ability to seamlessly integrate phone communication with their existing customer support processes is essential.

Kentico Xperience, known for its robust content management and digital experience capabilities, offers a range of features and tools to enable businesses to provide contact with customers via phone effortlessly.

By leveraging this platform, businesses can enhance their customer service experience and build stronger relationships with their clientele.

With Kentico Xperience, businesses have the power to integrate phone communication into their existing contact center infrastructure.

By integrating with popular telephony systems, such as VoIP or PBX systems, businesses can route incoming calls directly to the appropriate customer support representatives, ensuring prompt and efficient responses.

The platform's powerful API capabilities allow for seamless integration and automation, enabling businesses to streamline their phone communication processes and provide a consistent and reliable experience for customers.

Furthermore, the Kentico Xperience platform offers advanced call tracking and analytics features.

Businesses can gain valuable insights into their phone communication performance, including call volume, average call duration, and response times.

These analytics can help businesses identify areas for improvement, optimize their customer support workflows, and ultimately enhance overall customer satisfaction.

In today's competitive marketplace, businesses cannot afford to overlook the phone as a vital communication channel.

With Kentico Xperience, businesses can leverage the power of their existing platform to seamlessly integrate phone communication, providing their customers with the convenience and personalized assistance they desire.

By prioritizing phone communication, businesses can strengthen their customer relationships, increase loyalty, and ultimately drive growth and success.

Phone

Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.

Kentico Xperience

Kentico Xperience is a robust digital experience platform that empowers businesses to create, manage, and optimize personalized customer experiences. With 50,000+ websites built, it offers 70+ out-of-the-box modules, 600+ web parts, and 50+ integrations, enabling seamless content management and marketing automation.

Features

100% No Code

Deploy powerful, interactive widgets without writing a single line of code.

50+ Channels

From contact forms and chat features to social media links; Boei offers a wide range of widget options to engage every visitor.

Customizable Appearance

Match Boei's design perfectly with your brand with customizable colors, icons, and messages. Even with custom CSS.

Automatic Triggers

Set Boei to pop up at the right time, based on user behavior, for maximum engagement.

Vary by Device

Smart QR codes for desktop users and app-specific options make every contact moment unique.

Lightning Fast

Boei is as light as a feather, loads in a blink of an eye, and keeps your pages fast and smooth.

Extensive Lead Analytics in Boei or in: Google Analytics Google Tag Manager Facebook Pixel Plausible Analytics Simple Analytics

Make widgets with more than Phone

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Kentico Xperience & Phone FAQ

To add Phone to Kentico Xperience, you can easily integrate Boei, a website widget that enables customer chat on 50+ channels, including Phone, with your Kentico Xperience site. Simply follow the integration instructions provided by Boei.

No, Kentico Xperience does not have a built-in Phone plugin. However, you can use Boei to add Phone functionality to your Kentico Xperience site and enable customer chat on the Phone channel.

Adding a Phone widget to your Kentico Xperience site can be beneficial if you want to provide your customers with the option to communicate with you through the Phone channel. It allows for real-time conversations, enhancing customer experience and improving communication.

Any business or organization that wants to offer Phone as a communication channel to their customers should consider adding a Phone widget to their Kentico Xperience site. This can include businesses in various industries, such as e-commerce, customer support, or service-based industries.

Phone calls is a channel that allows customers to contact you through a phone call.

Phone calls remain a popular channel for customer support, especially for urgent and complex queries.

Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.

To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.

Kentico Xperience is a powerful digital experience platform that enables businesses to deliver personalized and engaging customer experiences across multiple channels. It provides comprehensive content management, digital marketing, and e-commerce capabilities to help businesses achieve their digital goals.

The pricing for Kentico Xperience depends on various factors such as the edition, licensing model, and additional features or services required. It is best to contact the Kentico sales team or visit their official website to get detailed pricing information based on your specific needs.

Kentico Xperience is widely regarded as a reliable and feature-rich platform for building and managing digital experiences. It offers a robust set of tools and capabilities that empower businesses to create dynamic and personalized customer journeys. However, the suitability of Kentico Xperience may vary depending on the specific requirements and objectives of your business. It is recommended to evaluate the platform based on your unique needs and consider a demo or trial to determine if it aligns with your goals.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Phone plugin for Kentico Xperience turns visitors into customers

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Phone to Kentico Xperience

Increased Reach and Accessibility

Personalized Interaction

Building Trust and Credibility

How it works

Discover the power of Phone on your Kentico Xperience site

Phone

Kentico Xperience

Features

100% No Code

50+ Channels

Customizable Appearance

Automatic Triggers

Vary by Device

Lightning Fast

How it works

Create an account

Install on your Kentico Xperience site

Get more leads

Showcase

Success stories with Boei

Make widgets with more than Phone

Boost Your Leads

Flexible and Fun

Smart Measuring

Plenty of Choices

All 50+ Kentico Xperience plugins

Kentico Xperience & Phone FAQ