Phone icon
Expressionengine + Phone

Free Phone plugin for Expressionengine turns visitors into customers

Communicate via Phone with your Expressionengine visitors to convert them into loyal customers. Start for free today.

EXPRESSIONENGINE URL

https://
https://

Trusted by 100+ Expressionengine sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Phone to Expressionengine

With Boei, you always show the most important buttons of your Expressionengine website, like Phone.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Higher Conversion Rates

Having contact on the phone allows for real-time conversations with potential leads, enabling businesses to address any concerns or objections immediately. This personal touch and instant feedback can significantly increase conversion rates.

Improved Qualification Process

By engaging with leads on the phone, businesses can ask specific questions and gather detailed information about their needs and requirements. This helps in better qualifying leads and prioritizing those with higher potential, leading to more effective lead generation.

Enhanced Trust and Credibility

Phone conversations provide an opportunity to establish a personal connection with leads, fostering trust and credibility. By offering a direct line of communication, businesses can address any doubts or hesitations, build rapport, and demonstrate their expertise, ultimately boosting the chances of converting leads into loyal customers.

How it works

Discover the power of Phone on your Expressionengine site

Introduction:

In today's fast-paced digital world, businesses strive to provide exceptional customer service across multiple channels.

One such channel that remains vital for customer communication is the phone.

Many businesses still rely heavily on phone conversations to engage with their customers, resolve queries, and build strong relationships.



For businesses using the ExpressionEngine platform, integrating phone support into their customer communication strategy can be a game-changer.

ExpressionEngine, known for its flexibility and powerful features, offers businesses a robust foundation to manage their websites and online presence.

By leveraging the capabilities of ExpressionEngine, businesses can seamlessly establish contact with customers through phone calls, ensuring a personalized and efficient customer experience.



In this article, we will explore how businesses, utilizing the ExpressionEngine platform, can provide contact with customers via phone calls.

We will delve into the benefits, implementation process, and best practices to help businesses enhance their customer support efforts and strengthen their overall customer satisfaction.

So, let's dive in and discover the possibilities of integrating phone support into your ExpressionEngine-powered website.

Phone icon

Phone

Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.

Expressionengine

ExpressionEngine is a powerful content management system (CMS) with over 280,000 active installations. It offers 1000+ add-ons and plugins, providing flexibility and customization options. With 15+ years of development, it has a robust community of 130,000+ members and provides support for multiple sites and 2 million+ entries.

Showcase

Success stories with Boei

Discover how companies worldwide deploy our Expressionengine chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei

starstarstarstarstar

"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"

Grant

starstarstarstarstar

"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger

starstarstarstarstar

"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Phone

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

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All Expressionengine contact options

Expressionengine & Phone FAQ

To add Phone to Expressionengine, you need to install the Boei widget on your Expressionengine site. Simply follow the installation instructions provided by Boei to integrate the widget with your site.
Yes, Boei provides a Phone widget that can be added to Expressionengine sites. The widget allows you to enable customer chat on your site's phone channel, allowing visitors to contact you directly through phone calls.
Adding a Phone widget to your Expressionengine site can be beneficial if you want to provide an additional communication channel for your customers. With the Phone widget, visitors can easily reach out to you through phone calls, enhancing customer support and engagement.
Any business or website owner using Expressionengine can benefit from adding a Phone widget to their site. It is particularly useful for businesses that want to offer phone support or prefer customer inquiries to be handled through phone calls.
Phone calls is a channel that allows customers to contact you through a phone call.
Phone calls remain a popular channel for customer support, especially for urgent and complex queries.
Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.
To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.
ExpressionEngine is a powerful content management system (CMS) that allows you to build and manage websites, blogs, and other digital experiences. It offers flexible templates, robust security features, and the ability to customize your website to meet your specific needs.
The cost of ExpressionEngine depends on the license you choose. They offer both a free version, called ExpressionEngine Core, and a paid version, called ExpressionEngine Pro. The pricing for ExpressionEngine Pro starts at $299 for a single site license. You can visit the ExpressionEngine website for more detailed pricing information.
ExpressionEngine is widely regarded as a reliable and flexible CMS platform. It has a strong community of developers and a robust ecosystem of plugins and add-ons that can extend its functionality. However, the suitability of ExpressionEngine as a platform for your specific needs will depend on factors such as your technical requirements and budget. It is always recommended to thoroughly evaluate any platform before making a decision.

Free Phone plugin for Expressionengine turns visitors into customers

Communicate via Phone with your Expressionengine visitors to convert them into loyal customers. Start for free today.

URL

https://
https://

Trusted by 100+ Expressionengine sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.