With a Leadwidget you always show the most important buttons of your Ceros website (like a Phone button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.Get started free
By offering contact on phone through the Ceros platform, businesses can directly engage with potential leads and address their queries in real-time. This personalized approach can significantly increase conversion rates as it allows businesses to provide immediate assistance and build trust with their prospects.
Contact on phone provides a more interactive and personal customer experience compared to other channels. It allows businesses to have direct conversations with leads, understand their specific needs, and tailor their offerings accordingly. This leads to a higher level of customer satisfaction and loyalty, resulting in better retention rates.
With contact on phone, businesses can quickly qualify leads by having direct conversations. They can ask targeted questions, gather more detailed information, and assess the lead's level of interest and readiness to purchase. This helps businesses prioritize and focus their efforts on the most promising leads, resulting in a more efficient lead generation process.
In today's fast-paced business environment, maintaining effective communication with customers is paramount to success.
Businesses understand the importance of being accessible to their customers at all times, including through the traditional medium of phone calls.
However, integrating phone contact with customers seamlessly into their existing platforms can be a challenge.
That's where the Ceros platform comes in.
Ceros empowers businesses to provide contact with customers on the phone directly from their platform, revolutionizing customer interactions and streamlining communication processes.
With Ceros, businesses can effortlessly bridge the gap between their online presence and phone communication, ensuring a seamless and efficient experience for both customers and businesses alike.
Let's explore the myriad benefits of integrating phone contact into the Ceros platform and how it can enhance businesses' customer support capabilities.
Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.