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Free Phone plugin for Format

Boei lets you connect on Phone with your Format visitors.

With Boei's Phone plugin, you're always available for your customers - get it for free now!


Trusted by 100+ Format sites

Free Start, Easy 5-Min Setup, No Coding


Phone contact on Format

With a Leadwidget you always show the most important buttons of your Format website (like a Phone button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.

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Improved lead generation

Having contact on Phone allows for immediate and direct communication with potential leads, increasing the chances of converting them into customers.

Enhanced customer experience

With contact on Phone, customers can easily and conveniently reach out for assistance, which creates a positive impression and improves overall satisfaction.

Increased sales opportunities

By providing contact on Phone, businesses can proactively engage with leads, address their queries, and guide them through the sales process, resulting in higher conversion rates and more sales.

How it works

How Phone works on your Format site

In today's fast-paced digital era, businesses strive to establish seamless and efficient communication channels with their customers.

One such crucial medium is through phone interactions.

Phone conversations enable businesses to connect with their customers in a more personal and immediate manner, fostering stronger relationships and enhancing customer satisfaction.

Through the Format platform, businesses can effortlessly incorporate phone contact as part of their customer engagement strategy.

By embracing phone communication, businesses can cater to a diverse range of customer preferences, ensuring that they are accessible to those who prefer traditional and direct means of interaction.

Phone interactions offer numerous advantages for businesses.

Firstly, they provide a real-time connection, allowing businesses to address customer queries, concerns, and issues promptly.

This immediacy enhances customer experience by minimizing wait times and providing instant solutions.

Additionally, phone conversations enable businesses to convey information more effectively.

Nuances, tone, and emotions can be easily conveyed through voice, fostering clearer and more meaningful communication.

This personal touch helps build trust and rapport between businesses and their customers.

Furthermore, phone contact allows for a more personalized experience.

Businesses can gather valuable insights about their customers' needs and preferences, enabling them to tailor their products or services accordingly.

This customization not only enhances customer satisfaction but also helps businesses stay ahead of the competition.

Integrating phone contact into the Format platform empowers businesses to streamline their customer communication efforts.

With a centralized platform, businesses can effectively manage and track phone interactions alongside other channels, ensuring a cohesive and comprehensive approach to customer engagement.

By prioritizing phone contact, businesses demonstrate their commitment to providing excellent customer service and support.

In a world where customer expectations continue to evolve, embracing phone communication through the Format platform allows businesses to stay connected, accessible, and responsive to their customers' needs.



Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.


Brands using Boei's best Format chat plugin

Companies all over the world use Boei to offer stellar support and increase leads. Here are some of our customers.

What 10.000+ Boei users are saying about the best live chat plugin

Hear from some of our fantastic customers who are building amazing businesses.


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

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More Format contact options

Phone and 50+ channels to your site without coding 🔥

Don't drop customers trying to reach you. With Boei, you offer their favorite contact channels in a pretty widget.

This simple no-code chat plugin works on any site in 5 mins without coding, and it’s free.


Trusted by 100+ Format sites

Free Start, Easy 5-Min Setup, No Coding

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.


How do I add Phone to Format?

To add Phone to Format, you can simply integrate Boei's widget code into your Format site. This will enable the Phone channel on your Format platform and allow customers to chat with you through their phones.

Is there a Phone plugin for Format?

Yes, Boei provides a Phone plugin specifically designed for Format. By adding this plugin to your Format site, you can easily activate the Phone channel and start interacting with your customers via phone.

Should I add a Phone widget on my Format site?

Adding a Phone widget to your Format site can be beneficial if you want to offer your customers an additional communication channel. It allows them to reach out to you directly through their phones, enhancing the overall customer experience.

Who should add a Phone widget on their Format site?

Any business or individual using the Format platform and wanting to engage with customers through phone calls should consider adding a Phone widget. It is particularly useful for service-based businesses, e-commerce stores, and professionals who prefer direct phone communication with their customers.

What is Phone calls?

Phone calls is a channel that allows customers to contact you through a phone call.

How popular is Phone calls?

Phone calls remain a popular channel for customer support, especially for urgent and complex queries.

Why should I offer Phone calls contact to my customers?

Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.

How do I connect my website to Phone calls?

To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.

What is Boei?

Boei is a website widget that enables customer chat on 50+ channels.

How expensive is Boei?

The pricing for Boei varies depending on the specific needs and requirements of your business. It is best to contact our sales team for a personalized quote.

Is Boei a good platform?

Boei is a highly versatile and efficient platform for enabling customer chat on multiple channels. It offers a range of features and integrations that can greatly enhance customer communication and support. However, the suitability of Boei as a platform for your business may depend on your specific requirements and preferences. We recommend trying out our free trial to see if Boei aligns with your needs.