Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Conversion Rate

By offering contact on phone through Boei's Lightspeed platform, businesses can directly engage with potential leads and provide them with immediate assistance. This direct communication can significantly increase the chances of converting leads into customers.

Enhanced Customer Experience

Contact on phone allows businesses to provide a more personalized and interactive experience to their leads. Through real-time conversations, businesses can address queries, provide detailed information, and build trust, resulting in a positive customer experience.

Efficient Lead Qualification

By engaging leads on phone, businesses can quickly assess their level of interest, needs, and potential as customers. This enables businesses to focus their efforts on qualified leads and prioritize their lead generation strategies, leading to more efficient and effective lead qualification.

How it works

In today's fast-paced and ever-evolving business landscape, maintaining effective communication with customers is vital for success.

One crucial channel that businesses cannot afford to overlook is the phone.

It remains a preferred and reliable means of contact for many customers, enabling direct and personal interactions.

As businesses strive to streamline their operations and enhance customer experiences, integrating phone contact into their existing platforms becomes a necessity.

By seamlessly integrating phone communication capabilities into their Lightspeed platform, businesses can effortlessly connect with customers, address their concerns, and provide prompt assistance.

This integration not only enhances customer satisfaction but also enables businesses to efficiently manage and track their phone interactions, ensuring a seamless and professional experience for both parties involved.

Let's explore how businesses can leverage the power of their Lightspeed platform to establish effective phone contact and elevate their customer service to new heights.

Phone calls

Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.

FAQ

How do I add Phone to Lightspeed?

To add Phone to Lightspeed, you can easily integrate Boei's Phone widget by following the instructions provided in the Boei documentation. Simply sign up for Boei, generate the widget code, and then add it to your Lightspeed site as per the provided instructions.

Is there a Phone plugin for Lightspeed?

Yes, Boei provides a Phone widget that can be seamlessly integrated into your Lightspeed site. With Boei, you can enable customer chat on your Lightspeed platform and communicate with your customers via phone calls, all from a single interface.

Should I add a Phone widget on my Lightspeed site?

Adding a Phone widget to your Lightspeed site can greatly enhance your customer support and engagement capabilities. By enabling phone communication with your customers, you can offer a more personalized and efficient customer service experience. This can lead to increased customer satisfaction and potentially higher sales conversions.

Who should add a Phone widget on their Lightspeed site?

Any business or organization that uses the Lightspeed platform and wants to offer phone communication as a customer support channel should consider adding a Phone widget. Whether you are an e-commerce store, a service provider, or any other type of business, integrating Boei's Phone widget can help you better connect with your customers and provide them with a seamless support experience.

What is Phone calls?

Phone calls is a channel that allows customers to contact you through a phone call.

How popular is Phone calls?

Phone calls remain a popular channel for customer support, especially for urgent and complex queries.

Why should I offer Phone calls contact to my customers?

Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.

How do I connect my website to Phone calls?

To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.

What is Lightspeed?

Lightspeed is a cloud-based point of sale (POS) and e-commerce platform that helps businesses manage their inventory, sales, and customer relationships. With Boei, you can integrate Lightspeed with multiple communication channels to provide customer support and engage with your customers in real-time.

How expensive is Lightspeed?

The pricing for Lightspeed varies depending on your business needs, such as the number of locations, users, and additional features required. To get accurate pricing details for Lightspeed, you can visit their official website or contact their sales team. With Boei, you can enhance your Lightspeed platform by enabling customer chat on 50+ channels, but the pricing for Boei is separate and can be obtained by contacting our sales team.

Is Lightspeed a good platform?

Lightspeed is a highly regarded platform in the industry, trusted by thousands of businesses worldwide. It offers a wide range of features to streamline operations and boost sales. By integrating Boei with Lightspeed, you can further enhance your customer support capabilities and provide seamless communication across multiple channels, making it an even better platform for your business.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Phone calls widget for your Lightspeed site

Leadwidget