Best PrestaShop Live Chat Widget
PrestaShop powers ecommerce across Europe, but it has no built-in chat. Boei adds live chat with AI that speaks French, German, Dutch, Spanish, and 90+ other languages. Your PrestaShop customers get instant answers about products, shipping, and returns. Add a snippet to your theme footer. No module needed. Works with PrestaShop 1.6, 1.7, and 8.x.
Trusted by 17,000+ websites
PrestaShop 1.6, 1.7 & 8.x
PrestaShop is the open-source ecommerce platform of choice for thousands of European merchants. France, Spain, Italy, Poland, the Netherlands. But most PrestaShop stores still rely on email for customer support. That means hours (or days) before a shopper gets an answer about sizing, shipping costs, or return policies.
By the time you reply, they already bought somewhere else.
Boei's AI trains on your PrestaShop product catalog, shipping pages, and FAQ. It answers customer questions in their language, collects contact details from interested shoppers, and hands off complex issues to your team with the full conversation. See the PrestaShop installation guide.
Upload your product catalog as a CSV or connect a Google Sheets URL. The AI learns product names, prices, availability, and descriptions. When a PrestaShop shopper asks 'Do you have this in blue?' or 'What is the shipping cost to Germany?', the AI gives a real answer based on your actual data. Not a generic 'please check our website' response.
A PrestaShop store in the Netherlands might serve Dutch, German, French, and English customers in a single day. Boei's AI detects the visitor's language and responds automatically. No separate chat widgets per language. No translation plugins. The widget interface translates too, so buttons and prompts match the shopper's language.
Real questions your AI handles automatically, every day
'How long does delivery take to Spain?' 'Is there free shipping over EUR 50?' AI answers these instantly using your PrestaShop shipping rules and carrier info. No more losing sales over unclear delivery details.
'How do I return an item?' 'What is your refund policy?' AI explains your return process step by step. For complex cases, it collects the order number and routes to your support team.
'Is this compatible with my device?' 'What is the difference between model A and B?' AI uses your product data to give accurate answers that help shoppers decide. Fewer abandoned carts.
A German customer asks about VAT on a French PrestaShop store. AI responds in German, explains the pricing, and handles the sale. No language barrier. No lost revenue.
Works with PrestaShop 1.6, 1.7, and 8.x. No module needed.
In your Boei dashboard, open your widget and click the Install tab. Select Prestashop and copy the installation code.
Tip: The Install tab also offers a landing page link, QR code, and iframe embed.
There are two ways of installing Boei in Prestashop:
Option A: Use a Module
Option B: Embed in a Template
{literal}{/literal} tags.Click the "Apply" button in Prestashop.
Congrats, you are done!
How Boei compares to common PrestaShop chat solutions
| Boei | tawk.to | Tidio | LiveChat | |
|---|---|---|---|---|
| Starting price | from $11/mo | Free (branded) | EUR 39/mo | EUR 76/mo |
| AI chatbot included | Yes (2,000 msgs) | No (paid add-on) | No (paid add-on) | ✗ |
| Multilingual AI (95+ languages) | ✓ Yes | ✗ | ✗ Limited | ✗ |
| Product catalog training | Yes (CSV/Sheets) | ✗ | ✗ Limited | ✗ |
| WhatsApp + 50 channels | Included | ✗ | Extra cost | Extra cost |
| PrestaShop install method | Theme footer snippet | Theme footer snippet | Module or snippet | Snippet |
| Branding removal | Included on paid plans | $19/mo extra | Included | Included |
| GDPR compliant (EU servers) | ✓ Yes | ✗ | ✗ | ✗ |
Bottom line: tawk.to is free but shows their brand and has no AI. Tidio and LiveChat charge per agent and don't include AI. Boei gives PrestaShop merchants AI chat in 95+ languages, product training, and 50+ channels from $11/mo.
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Give them instant answers in their language. 5-minute setup. No module needed.