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By enabling contact via SMS on the Bitrix24 platform, businesses can reach a wider audience as SMS is a widely used communication channel. This can lead to increased lead generation opportunities.
Contacting leads via SMS allows for immediate response, as SMS messages are often read and responded to quickly. This can help businesses engage with leads promptly and increase the chances of converting them into customers.
SMS provides a convenient and personalized communication channel for lead generation. Businesses can send targeted messages to leads, addressing their specific needs and preferences, which can enhance the overall customer experience and improve the likelihood of lead conversion.
As businesses strive to enhance their customer service and communication strategies, reaching customers through various channels has become increasingly important.
One such channel that has gained immense popularity is SMS, a powerful tool for direct and instant communication.
With the Bitrix24 platform, businesses can seamlessly integrate SMS capabilities into their customer contact strategies, enabling them to connect with their customers in a more personalized and convenient manner.
By leveraging this feature, businesses can enhance their engagement, improve response times, and ultimately foster stronger relationships with their customers.
In this article, we will explore how businesses can effectively utilize the Bitrix24 platform to establish contact with their customers via SMS, revolutionizing their customer communication efforts.
Text messages are short, written electronic messages sent between mobile devices. They have become an integral part of communication, with over 5 billion people worldwide using them daily. In 2019, the average American sent and received 94 text messages per day, while in the UK, the average was 65 texts per day. Additionally, text messages have a 98% open rate and are read within three minutes of being received, making them an effective means of communication for businesses and individuals alike.