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Bitrix24 + WhatsApp

Free WhatsApp plugin for Bitrix24 turns visitors into customers

Communicate via WhatsApp with your Bitrix24 visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bitrix24 sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add WhatsApp to Bitrix24

With Boei, you always show the most important buttons of your Bitrix24 website, like WhatsApp.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased reach and accessibility

By enabling contact on WhatsApp through the Bitrix24 platform, businesses can tap into a wider audience as WhatsApp boasts over 2 billion users worldwide. This allows for greater reach and accessibility, increasing the chances of generating more leads.

Real-time engagement and instant response

With WhatsApp integration in the Bitrix24 platform, businesses can engage with potential leads in real-time, offering instant responses to their queries. This enhances customer experience and increases the likelihood of converting leads into customers.

Personalized and targeted communication

Using Bitrix24's contact on WhatsApp feature, businesses can establish a more personalized and targeted communication channel with leads. This enables businesses to understand their needs better, provide tailored solutions, and build stronger relationships, ultimately leading to higher lead conversion rates.

How it works

Discover the power of WhatsApp on your Bitrix24 site

In today's fast-paced digital landscape, businesses are constantly striving to enhance their customer communication and provide convenient channels for contact.

One such channel that has gained immense popularity is WhatsApp, the widely-used messaging platform with over 2 billion active users worldwide.

Leveraging the power of WhatsApp, businesses can now effortlessly connect with their customers, build stronger relationships, and provide seamless support directly from their Bitrix24 platform.

Integrating WhatsApp into the Bitrix24 platform empowers businesses with an efficient and centralized way to manage customer conversations.

With this integration, companies can streamline their customer support processes, ensuring prompt and personalized responses to queries, concerns, and even sales inquiries.

By offering contact via WhatsApp, businesses can tap into the vast user base of this messaging giant, reaching customers where they spend a significant portion of their time - on their smartphones.

From a business point of view, enabling contact with customers on WhatsApp through Bitrix24 brings numerous advantages.

Firstly, it allows companies to meet their customers where they are most comfortable, as WhatsApp is a platform that users are already familiar with and actively engage in.

This familiarity creates a sense of trust and convenience, making it more likely for customers to reach out and engage with businesses.

Furthermore, integrating WhatsApp into the Bitrix24 platform offers businesses the opportunity to provide a more personalized and efficient customer experience.

With access to customer data and the ability to sync conversations, businesses can gain valuable insights, track customer interactions, and tailor their responses accordingly.

This level of personalization not only enhances customer satisfaction but also enables businesses to build long-term relationships and foster customer loyalty.

Additionally, by utilizing the Bitrix24 platform for WhatsApp contact, businesses can leverage its robust features for team collaboration and task management.

Team members can seamlessly collaborate, assign tasks, and track progress, ensuring a smooth and organized customer support workflow.

This integration also eliminates the need for additional tools or platforms, streamlining operations and reducing complexity.

In summary, integrating WhatsApp into the Bitrix24 platform offers businesses a powerful and efficient way to connect with customers on their preferred messaging platform.

By leveraging the extensive reach and familiarity of WhatsApp, businesses can enhance customer satisfaction, build stronger relationships, and streamline their customer support processes.

With Bitrix24 as the central hub for managing customer conversations, businesses can provide seamless and personalized support, ultimately driving growth and success in today's competitive business landscape.

WhatsApp icon


WhatsApp, with 2 billion+ users across 180+ countries, is a secure messaging app for text, voice/video calls, and media sharing. It's a global platform connecting people effortlessly and ensuring privacy.


Bitrix24 is a comprehensive business management software that offers 35+ tools, including CRM, project management, and communication. With over 9 million users worldwide, it allows collaboration among 12 team members on a free plan, supports up to 24 users on the standard plan, and provides 5 GB of storage per user. Its mobile app ensures seamless accessibility, enabling users to work on the go. Bitrix24 simplifies workflows, increases productivity, and improves team communication, making it a powerful solution for businesses of all sizes.


Success stories with Boei

Discover how companies worldwide deploy our Bitrix24 chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than WhatsApp

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Bitrix24 plugins

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All Bitrix24 contact options

Bitrix24 & WhatsApp FAQ

To add WhatsApp to Bitrix24, you can use Boei, a website widget that enables customer chat on 50+ channels, including WhatsApp. Boei seamlessly integrates with Bitrix24, allowing you to easily connect and manage WhatsApp conversations within the Bitrix24 platform.
Yes, with Boei, you can add a WhatsApp plugin to your Bitrix24 platform. Boei provides a simple and efficient way to integrate WhatsApp into Bitrix24, enabling you to engage with your customers on this popular messaging channel and streamline your communication efforts.
Adding a WhatsApp widget to your Bitrix24 site can bring numerous benefits. It allows your customers to easily reach out to you through WhatsApp, a widely-used messaging platform. By providing this additional channel for communication, you can enhance customer satisfaction, improve response times, and ultimately drive better engagement and conversions.
Any business or organization using Bitrix24 as their customer relationship management (CRM) platform can benefit from adding a WhatsApp widget. Whether you're in e-commerce, customer support, sales, or any other industry, integrating WhatsApp into Bitrix24 can help you connect with your customers more effectively and provide them with a convenient and familiar communication channel.
WhatsApp is a popular messaging application that allows users to send text messages, make voice and video calls, and share various media files. It is available for smartphones and desktop devices and offers end-to-end encryption for secure communication.
WhatsApp is one of the most widely used messaging apps globally. It has billions of active users worldwide and continues to grow in popularity due to its ease of use, cross-platform compatibility, and feature-rich communication capabilities.
Offering WhatsApp as a contact channel to your customers provides them with a convenient and familiar way to reach out to your business. It allows for real-time and direct communication, which can enhance customer satisfaction, improve response times, and facilitate quick and efficient customer support.
To connect your website to WhatsApp, simply use Boei, our powerful chat plugin. Create a free account with Boei, and you will be able to easily integrate WhatsApp functionality into your website. Boei provides a seamless and hassle-free solution for connecting your website to WhatsApp and enabling smooth communication with your customers.
To create a shortcode for click to chat on WhatsApp, use our free link creator. This tool allows you to generate a custom link that, when clicked, will open a chat with you on WhatsApp. With the shortcode, you can easily share the link on your website, social media profiles, or any other digital platform to encourage direct communication with your customers via WhatsApp.
No, in Boei, we prioritize your privacy and security. When someone clicks to chat with you using our WhatsApp integration, we hide your phone number. The user will only see your number inside WhatsApp, ensuring that your contact information remains private and protected.
Normally, you cannot use more than one WhatsApp number. However, at Boei, we have a multiple number function that allows you to add all your agents' numbers. With this feature, you can effectively manage multiple WhatsApp numbers and ensure seamless communication with your customers.
Bitrix24 is a comprehensive business management platform that offers a wide range of tools and features to help businesses streamline their operations, collaborate effectively, and improve productivity.
The pricing for Bitrix24 varies depending on the number of users and the features you require. You can visit the Bitrix24 website to view their pricing plans and choose the one that best suits your business needs.
Bitrix24 is widely regarded as a reliable and feature-rich platform that offers a range of solutions for businesses of all sizes. It has a user-friendly interface, robust functionality, and provides excellent customer support. Many businesses have found great value in using Bitrix24 to streamline their operations and improve collaboration among team members.

Free WhatsApp plugin for Bitrix24 turns visitors into customers

Communicate via WhatsApp with your Bitrix24 visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Bitrix24 sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.