Set out of office

Not able to assist your customer in the evening over the phone? Make sure they don't call you and hear the voicemail.

With out-of-office, you can set your business hours and hide channels when you are offline.

📽️ Video tutorial

⚙️ How it works

  • You set your timezone and the hours that you are in the office.
  • You specify which channels hide when you are out of office.
  • Boei calculates if you are available or not.
  • If not, the channel is hidden.

🏗️ How to set it up

  1. Open your widget and go to Customize your widget
  2. Click Out-of-office and enable it
  3. Set your timezone
  4. Set office hours
  5. Go to Choose your channels
  6. Select the channel that you want to hide when out of office
  7. Tick Hide when out of office?
  8. Repeat for any other channel
  9. Done!

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Last updated: Jan 17, 2023