Set out of office

Not able to assist your customer in the evening over the phone? Make sure they don't call you and hear the voicemail.

With out-of-office, you can set your business hours and hide channels when you are offline.

📽️ Video tutorial

⚙️ How it works

• You set your timezone and the hours that you are in the office.
• You specify which channels hide when you are out of office.
• Boei calculates if you are available or not.
• If not, the channel is hidden.

🏗️ How to set it up

1. Open your widget and go to Customize your widget
2. Click Out-of-office and enable it
   

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3. Set your timezone
   

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4. Set office hours
   

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5. Go to Choose your channels
6. Select the channel that you want to hide when out of office
7. Tick Hide when out of office?
   

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8. Repeat for any other channel
9. Done!