Set out of office

Not able to assist your customer in the evening over the phone? Make sure they don't call you and hear the voicemail.

With out-of-office, you can set your business hours and hide channels when you are offline.

📽️ Video tutorial

⚙️ How it works

  • You set your timezone and the hours that you are in the office.
  • You specify which channels hide when you are out of office.
  • Boei calculates if you are available or not.
  • If not, the channel is hidden.

🏗️ How to set it up

  1. Open your widget and go to Customize your widget
  2. Click Out-of-office and enable it
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  3. Set your timezone
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  4. Set office hours
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  5. Go to Choose your channels
  6. Select the channel that you want to hide when out of office
  7. Tick Hide when out of office?
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  8. Repeat for any other channel
  9. Done!

Have questions? Contact us via the Boei widget anytime.

Last updated: Jan 17, 2023