Frequently Asked Questions
What languages does Boei support?
Boei supports any language. This is because you can adjust every text that is customer facing.
Can I set up the same helper twice? (e.g. WhatsApp with two different accounts)
Yes, that is possible. You can set up a helper as many times as you would like.
It will look like this:
Can you make an integration with XX?
Yes! Most often this is possible and I am happy to build it. Please add your idea to the feedback and roadmap portal or contact me via the Boei button. You can add your desired integrations here: https://feedback.boei.help
Can you add YY contact method to Boei?
I would like to! Please add your idea to the feedback and roadmap portal or contact me via the Boei button. You can add your desired contact methods here: https://feedback.boei.help
Does Boei slow down my site?
Boei's script is 300 times smaller than the Intercom script. Your page weight will be cut down, your site will load faster and your visitors will stay more focused.
Can I have multiple buttons on one website?
Yes, that is possible. But, Boei recognizes your button through your domain name. So, in order to use multiple buttons, you need to use the Advanced installation.
Is it easy for non-coders to connect Boei with all the apps?
Absolutely, Boei is created for anybody, and setting up the system should be super easy 😀
Let me know if you need any help. (click on the Boei button)
Have questions? Contact us via the Boei widget anytime.
Last updated: Aug 16, 2021