Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach

By integrating Boei with WeChat on the Cafe24 platform, businesses can tap into the vast user base of WeChat, which has over 1.2 billion monthly active users. This enables businesses to reach a larger audience and generate more leads.

Improved Engagement

WeChat offers various features such as multimedia messaging, voice and video calls, and mini-programs, which enhance customer engagement. By leveraging these features through Boei on the Cafe24 platform, businesses can have more interactive conversations with potential leads, ultimately increasing the chances of conversion.

Enhanced Personalization

With WeChat's rich user profile data and advanced targeting capabilities, businesses can personalize their lead generation efforts. By integrating Boei with WeChat on the Cafe24 platform, businesses can gather valuable customer insights, segment their audience, and deliver highly targeted messages, resulting in more effective lead generation.

How it works

As businesses continue to expand their reach and connect with customers on various platforms, WeChat has emerged as an incredibly powerful channel for engagement.

With its massive user base and diverse features, WeChat presents a unique opportunity for businesses to establish a strong presence and foster meaningful connections with their customers.

Café24, a leading e-commerce platform, recognizes the significance of this platform and has integrated it seamlessly into their system, allowing businesses to effortlessly provide contact with customers on WeChat.

By leveraging the Café24 platform, businesses can tap into the vast potential of WeChat and enhance their customer communication strategies, ultimately driving growth and success.

In this article, we will explore how businesses can effectively connect with customers on WeChat through their Café24 platform, enabling seamless interactions and unlocking new avenues for business expansion.

Wechat Chat

WeChat is a multi-purpose social media app with over 1.2 billion monthly active users. It offers a range of features such as messaging, voice and video calls, payment services, and social media networking. WeChat boasts an impressive 900 million daily active users for its messaging service, with 50 million businesses using the app for marketing and sales. The app's payment service, WeChat Pay, has over 800 million monthly active users and processed over $17 trillion in transactions in 2020. Overall, WeChat has become an essential part of daily life for many in China and beyond.

FAQ

How do I add Wechat to Cafe24?

To add Wechat to Cafe24, you can use Boei, the website widget that enables customer chat on 50+ channels including Wechat. Simply sign up for Boei, integrate it with your Cafe24 site, and then enable the Wechat channel to start chatting with your customers on Wechat.

Is there a Wechat plugin for Cafe24?

Yes, Boei offers a Wechat plugin for Cafe24. By using Boei, you can easily add a Wechat widget to your Cafe24 site and start engaging with your customers on Wechat.

Should I add a Wechat widget on my Cafe24 site?

Adding a Wechat widget to your Cafe24 site can be beneficial if you have customers who prefer to communicate through Wechat. It allows you to provide convenient support and assistance to your Wechat-using customers directly from your Cafe24 site.

Who should add a Wechat widget on their Cafe24 site?

Any business or website owner who wants to engage with their customers on Wechat should consider adding a Wechat widget to their Cafe24 site. It is especially useful for businesses targeting customers in regions where Wechat is popular.

What is Wechat?

Wechat is a popular messenger app in China that allows users to send messages, make voice and video calls, and share photos and videos.

How popular is Wechat?

Wechat has over 1 billion monthly active users, making it one of the most popular messenger apps in the world.

Why should I offer Wechat contact to my customers?

Offering Wechat contact to your customers can help you reach a wider audience in China, where Wechat is the primary messaging app. It can also improve customer satisfaction by allowing them to reach you through their preferred messaging app.

How do I connect my website to Wechat?

Boei offers integration with Wechat, allowing you to add a Wechat contact button to your website. Simply sign up for Boei and follow the instructions to connect your Wechat account.

What is Cafe24?

Cafe24 is an all-in-one e-commerce platform that provides a comprehensive solution for online businesses. It offers a wide range of features and tools to help businesses create and manage their online stores, including website design, payment processing, inventory management, and marketing solutions.

How expensive is Cafe24?

The pricing for Cafe24 varies depending on the specific needs and requirements of your business. It offers different pricing plans that cater to different business sizes and levels of functionality. For detailed pricing information, it is recommended to visit the Cafe24 website or contact their sales team for a personalized quote.

Is Cafe24 a good platform?

Cafe24 is widely regarded as a reliable and efficient e-commerce platform. It has a strong reputation in the industry and has been trusted by thousands of businesses worldwide. With its comprehensive features and user-friendly interface, Cafe24 provides businesses with the tools they need to succeed in the online marketplace. However, it is always recommended to do thorough research and consider your specific business requirements before choosing any platform.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Wechat Chat widget for your Cafe24 site

Leadwidget