Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Customer Convenience

By offering WhatsApp as a contact channel on your Shopify platform, you make it easier for customers to reach out to you. As WhatsApp is a widely used messaging app, customers can simply send a message and expect a quick response without having to navigate through a website or fill out a contact form.

Improved Customer Engagement

WhatsApp allows for personalized and direct communication with customers. By using it as a contact channel, you can build a stronger relationship with your customers, providing them with real-time support and tailored recommendations. This can lead to higher customer satisfaction and retention.

Higher Lead Conversion Rates

As WhatsApp allows for direct and personalized communication with customers, it can lead to higher lead conversion rates. By addressing customer queries and concerns in real-time, you can build trust and confidence in your brand, ultimately leading to more sales and revenue.

How it works

As a business owner, you understand the importance of providing excellent customer service.

In today's digital age, customers expect to be able to contact businesses through various channels, including social media platforms like WhatsApp.

Integrating WhatsApp into your Shopify platform can help you connect with your customers in a more personal and convenient way.

By offering WhatsApp as a contact option, you can provide real-time support, answer questions, and even take orders directly through the messaging app.

This can lead to increased customer satisfaction and loyalty, ultimately driving more sales for your business.

In this article, we will explore how to enable contact with customers on WhatsApp from your Shopify platform.

WhatsApp, with 2 billion+ users across 180+ countries, is a secure messaging app for text, voice/video calls, and media sharing. It's a global platform connecting people effortlessly and ensuring privacy.

Shopify

Shopify is an e-commerce platform that powers over 1 million businesses in 175 countries. It has processed over $200 billion in sales, with an average revenue per user of $1,200 per year. Shopify offers over 4,100 apps and integrations, and has a 99.98% uptime rate. It also has a 14-day free trial and a 24/7 customer support team.

Shopify & WhatsApp FAQ

Adding WhatsApp chat to your Shopify store is easy with Boei, the leading chat plugin for Shopify. Boei allows you to seamlessly integrate WhatsApp functionality into your store, enabling visitors to initiate chat conversations directly through WhatsApp. With Boei, you can enhance communication, provide real-time support, and leverage the popularity of WhatsApp to engage with your audience effectively.

Absolutely! Boei is the go-to WhatsApp plugin for Shopify. It offers an intuitive and easy-to-use interface that allows you to integrate WhatsApp chat seamlessly into your Shopify store. With Boei, you can provide a convenient and familiar communication channel for your visitors, allowing them to connect with you via WhatsApp effortlessly. Best of all, Boei is available for free, making it an ideal choice for Shopify users who want to enhance their store's functionality with WhatsApp chat capabilities.

No need to worry about integrating the WhatsApp Business API with Shopify. Boei, the ultimate chat plugin for Shopify, eliminates the need for complex integrations. With Boei, you can offer WhatsApp chat functionality to your customers directly from your Shopify store without dealing with the intricacies of the WhatsApp Business API. Boei simplifies the process and allows you to provide seamless chat experiences, empowering you to engage with your customers effortlessly and deliver exceptional support using WhatsApp.

Adding a WhatsApp widget on your Shopify store offers several benefits. It allows your website visitors to easily initiate conversations with you via WhatsApp, a widely used and familiar messaging platform. This can enhance customer engagement, improve communication, and provide a convenient channel for inquiries, support, and sales-related interactions.

Any individual or business that wants to provide an additional communication channel and streamline customer interactions can benefit from adding a WhatsApp widget on their Shopify store. It is particularly useful for businesses that want to offer real-time support, enable quick communication with customers, and leverage the popularity and ease of use of WhatsApp for their specific industry or target audience.

WhatsApp is a popular messaging application that allows users to send text messages, make voice and video calls, and share various media files. It is available for smartphones and desktop devices and offers end-to-end encryption for secure communication.

WhatsApp is one of the most widely used messaging apps globally. It has billions of active users worldwide and continues to grow in popularity due to its ease of use, cross-platform compatibility, and feature-rich communication capabilities.

Offering WhatsApp as a contact channel to your customers provides them with a convenient and familiar way to reach out to your business. It allows for real-time and direct communication, which can enhance customer satisfaction, improve response times, and facilitate quick and efficient customer support.

To connect your website to WhatsApp, simply use Boei, our powerful chat plugin. Create a free account with Boei, and you will be able to easily integrate WhatsApp functionality into your website. Boei provides a seamless and hassle-free solution for connecting your website to WhatsApp and enabling smooth communication with your customers.

To create a shortcode for click to chat on WhatsApp, use our free link creator. This tool allows you to generate a custom link that, when clicked, will open a chat with you on WhatsApp. With the shortcode, you can easily share the link on your website, social media profiles, or any other digital platform to encourage direct communication with your customers via WhatsApp.

No, in Boei, we prioritize your privacy and security. When someone clicks to chat with you using our WhatsApp integration, we hide your phone number. The user will only see your number inside WhatsApp, ensuring that your contact information remains private and protected.

Normally, you cannot use more than one WhatsApp number. However, at Boei, we have a multiple number function that allows you to add all your agents' numbers. With this feature, you can effectively manage multiple WhatsApp numbers and ensure seamless communication with your customers.

Shopify is a popular e-commerce platform that allows users to create and manage online stores easily. It provides a range of features, templates, and tools to help businesses sell products and services online.

Shopify offers different pricing plans to accommodate businesses of various sizes and needs. The cost of using Shopify depends on the specific plan you choose, and there may be additional costs for transaction fees, domain registration, and premium features.

Yes, Shopify is a highly regarded platform for building and managing online stores. It offers a user-friendly interface, secure payment gateways, customizable themes, and extensive app integrations. Shopify is suitable for businesses of all sizes and has a strong support community.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Shopify + WhatsApp

Free WhatsApp plugin for Shopify turns visitors into customers

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads