Name: Boei
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Increased Reach

By enabling customer contact on SMS, you can reach a wider audience as SMS is a widely used communication channel. This increases your chances of generating more leads and expanding your customer base.

Immediate Response

With contact on SMS, you can provide immediate responses to customer inquiries. This helps in capturing leads while they are still interested and increases the likelihood of conversion.

Convenient Lead Capture

With contact on SMS, leads can easily provide their information and engage in conversations without the need for complex forms or platforms. This convenience encourages more leads to engage with your business and increases lead generation.

How it works

As a business owner, it is crucial to establish effective communication channels with your customers to ensure a seamless shopping experience.

One such channel that has gained significant popularity is SMS, or text messaging.

With the rapid growth of e-commerce platforms like Mercado Shops, integrating SMS as a contact option can greatly enhance customer engagement and satisfaction.

By offering contact with customers on SMS from your Mercado Shops platform, you can provide a convenient and efficient means for customers to reach out to your business.

Text messaging is a widely used communication method, preferred by many customers due to its simplicity and accessibility.

It allows for quick and direct communication, enabling customers to ask questions, seek assistance, or provide feedback effortlessly.

Moreover, leveraging SMS as a contact channel can help businesses effectively manage customer inquiries and resolve issues promptly.

Unlike other channels that may require customers to leave the platform or wait for a response, SMS allows for immediate and real-time communication.

This not only enhances customer satisfaction but also helps businesses build trust and loyalty by demonstrating their commitment to exceptional customer service.

Integrating SMS into your Mercado Shops platform can also streamline your business operations.

With the ability to send automated SMS notifications, such as order confirmations, shipping updates, or promotional offers, you can keep your customers informed and engaged throughout their purchase journey.

This proactive approach not only improves the overall shopping experience but also reduces the workload on your customer support team.

In summary, incorporating SMS as a contact option on your Mercado Shops platform presents a valuable opportunity for businesses to enhance customer communication and engagement.

By providing the convenience and immediacy of text messaging, businesses can effectively address customer inquiries, build trust, and streamline operations.

With the right tools and strategies in place, businesses can leverage SMS to create a seamless and personalized shopping experience for their customers.

Sms

Text messages are short, written electronic messages sent between mobile devices. They have become an integral part of communication, with over 5 billion people worldwide using them daily. In 2019, the average American sent and received 94 text messages per day, while in the UK, the average was 65 texts per day. Additionally, text messages have a 98% open rate and are read within three minutes of being received, making them an effective means of communication for businesses and individuals alike.

Mercado Shops

Mercado Shops is an e-commerce platform that empowers entrepreneurs to create their own online stores, boasting over 50,000 active shops and facilitating $1 billion in sales. With easy-to-use features, customizable designs, and secure payment options, Mercado Shops provides a comprehensive solution for businesses to thrive in the competitive digital market.

Make widgets with more than Sms

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Mercado Shops & Sms FAQ

To add Sms to your Mercado Shops site, you can use Boei's widget. Boei enables customer chat on 50+ channels, including Sms for Mercado Shops. Simply install the Boei widget on your Mercado Shops site and configure the Sms channel to start chatting with your customers via text messages.

Yes, Boei offers a Sms plugin specifically designed for Mercado Shops. With Boei's plugin, you can easily integrate a Sms widget into your Mercado Shops site and provide convenient text messaging support to your customers.

Adding a Sms widget to your Mercado Shops site can greatly enhance the customer experience. By enabling text messaging support, you provide an additional communication channel that many customers prefer. It allows for quick and convenient interactions, making it easier for customers to reach out with inquiries or requests.

Any business using Mercado Shops can benefit from adding a Sms widget. Whether you are a small online store or a large e-commerce platform, offering text messaging support can improve customer satisfaction and increase engagement. It is particularly useful for businesses that have customers who prefer text messaging over other communication channels.

Text Messages are short messages sent from one mobile device to another. They are widely used for personal and business communication.

Text Messages are one of the most popular forms of communication, with over 5 billion people using them globally.

Offering Text Messages as a contact option can improve customer satisfaction and make it easier for them to reach your business. It also allows for quick and convenient communication, as many customers prefer texting over other forms of contact.

To connect your website to Text Messages, you can use Boei, a website widget that enables customer chat on 50+ channels. Boei makes it easy to add Text Messages as a contact option on your website and manage all your customer messages in one place.

Mercado Shops is an e-commerce platform provided by Mercado Libre, one of the largest online marketplaces in Latin America. It allows businesses to create their own online stores and sell products to customers across various channels.

The pricing for Mercado Shops varies depending on the plan you choose. You can visit the Mercado Shops website or contact their customer support to get detailed information about the pricing options.

Mercado Shops is a popular and trusted e-commerce platform in Latin America. It offers a range of features and integrations that can help businesses effectively manage their online stores. However, the suitability of the platform for your specific needs may vary, so it's recommended to evaluate its features and compare them with your requirements before making a decision.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Mercado Shops + Sms

Free Sms plugin for Mercado Shops turns visitors into customers

More than 10,000 companies from 150+ countries grow thanks to Boei

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