Frequently Asked Questions
How is the ROI calculated?
The ROI is calculated by comparing your current support costs (staff time × hourly rate + tool costs) against the cost of using Boei Pro at €14/month. The AI automation rate determines what percentage of inquiries can be handled without human intervention.
What AI automation rate should I choose?
Conservative (40%) — Suitable for complex B2B support where many inquiries require human expertise.
Moderate (60%) — The most common scenario. Works well for e-commerce, SaaS, and general customer support.
Aggressive (75%) — Achievable with a well-trained AI chatbot and comprehensive knowledge base, especially for repetitive FAQ-type inquiries.
Does Boei really cost only EUR 14/month?
Yes. Boei Pro is a flat €14/month and includes AI chatbot with 2,000 messages, 50+ communication channels, unlimited team seats, and a 7-day free trial with no credit card required.
What types of inquiries can AI automate?
AI chatbots excel at handling frequently asked questions, order status inquiries, pricing questions, business hours, return policies, basic troubleshooting, and appointment scheduling. Complex or sensitive issues are seamlessly escalated to human agents.
How accurate are these estimates?
These estimates are based on industry averages and typical automation rates. Your actual results may vary depending on your industry, the complexity of inquiries, and how well you configure and train the AI chatbot. Most businesses see positive ROI within the first month.