Frequently Asked Questions
Why is Boei so much cheaper than other live chat tools?
Most live chat tools charge per agent seat, which means costs grow linearly as your team scales. Boei uses flat pricing at €14/month regardless of how many team members you have. This makes Boei especially cost-effective for growing teams.
Does Boei include the same features as these competitors?
Boei includes live chat, AI chatbot with 2,000 messages, 50+ communication channels (WhatsApp, Facebook Messenger, email, etc.), unlimited team seats, and more. While each tool has unique features, Boei covers the core needs of most businesses at a fraction of the cost.
Where do these competitor prices come from?
Prices are based on publicly listed pricing pages as of 2025. Intercom at €39/seat, Tidio at €29/seat, LiveChat at €24/seat, Crisp at €25/seat, Freshchat at €79/seat, Zendesk at €55/seat, and tawk.to at €19 for branding removal plus €29 for AI Assist. Actual prices may vary by plan and region.
What if I need more than 2,000 AI messages per month?
The Boei Pro plan includes 2,000 AI messages per month, which is sufficient for most small to medium businesses. If you need more capacity, contact the Boei team to discuss options for higher volumes.
Can I switch from my current tool to Boei easily?
Yes. Boei can be installed on any website in under 5 minutes with a simple code snippet. It works alongside or as a replacement for existing chat tools. The 7-day free trial lets you test it risk-free before fully switching.