Frequently Asked Questions
How does an AI chatbot increase conversions?
An AI chatbot engages visitors 24/7, answers product questions instantly, and guides users through the buying process. Studies show that businesses using AI chat see a 10-25% increase in conversion rates because visitors get immediate help instead of leaving the site.
What does 60% ticket deflection mean?
Ticket deflection means the AI chatbot resolves customer questions without creating a support ticket for your team. Common deflected queries include FAQ answers, order tracking, pricing info, and how-to guides. 60% is a conservative industry average.
Where does the 15% conversion lift come from?
The 15% lift is applied to your existing conversion rate. For example, if you currently convert 2% of visitors, a 15% lift means 2.3% conversion. This is based on industry data showing that proactive chat engagement and instant answers significantly reduce buyer hesitation.
How quickly can I see results?
Most businesses see measurable improvements within the first week of deploying an AI chatbot. Boei can be installed in under 5 minutes and the AI can be trained on your website content, FAQs, and documents to start handling inquiries immediately.
What happens when the AI cannot answer a question?
When the AI chatbot encounters a question it cannot confidently answer, it seamlessly hands off to a human agent via live chat, email, WhatsApp, or any of the 50+ channels Boei supports. No customer inquiry goes unanswered.