Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach

WhatsApp has over 2 billion active users, making it a popular mode of communication. By having contact on WhatsApp from your Opencart platform, you can reach a wider audience and potentially generate more leads.

Real-time Interaction

WhatsApp enables real-time interaction with customers, allowing for quicker resolution of queries and concerns. This can lead to increased customer satisfaction and ultimately, more potential leads.

Personalized Communication

WhatsApp allows for personalized communication with customers through features such as custom greetings and automated responses. This can help build stronger relationships with customers and increase the likelihood of them becoming leads.

How it works

As a business, it's essential to provide your customers with a seamless and convenient communication channel to enhance their experience.

In today's digital age, many customers prefer to communicate through instant messaging apps like WhatsApp.

Integrating WhatsApp into your Opencart platform can allow your customers to easily reach out to you and get their queries resolved in real-time.

This integration can help you improve customer satisfaction, increase sales, and build stronger relationships with your customers.

However, managing customer chats on multiple platforms can be challenging.

That's where Boei comes in to help you streamline your customer communication across 50+ channels, including WhatsApp, without any hassle.

WhatsApp, with 2 billion+ users across 180+ countries, is a secure messaging app for text, voice/video calls, and media sharing. It's a global platform connecting people effortlessly and ensuring privacy.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

FAQ

How do I add WhatsApp to Opencart?

To add WhatsApp to your Opencart site, you can use Boei - a website widget that enables customer chat on 50+ channels, including WhatsApp. Simply sign up for Boei, choose WhatsApp as a channel, and copy the widget code to your Opencart site.

Is there a WhatsApp plugin for Opencart?

Yes, there are several WhatsApp plugins available for Opencart. However, using Boei is a more comprehensive solution as it enables customer chat on 50+ channels, provides a single dashboard for managing all conversations, and offers advanced features such as automated replies and chatbots.

Should I add a WhatsApp widget on my Opencart site?

Adding a WhatsApp widget to your Opencart site can increase customer engagement and satisfaction, as it enables customers to contact you directly without leaving your site. However, it's important to choose a solution that offers multi-channel support and advanced features like Boei.

Who should add a WhatsApp widget on their Opencart site?

Any business that wants to improve customer communication and provide better customer support should consider adding a WhatsApp widget to their Opencart site. This is especially useful for businesses that operate in regions where WhatsApp is a popular communication channel.

What is WhatsApp?

WhatsApp is a popular messaging application that allows users to send text messages, make voice and video calls, and share various media files. It is available for smartphones and desktop devices and offers end-to-end encryption for secure communication.

How popular is WhatsApp?

WhatsApp is one of the most widely used messaging apps globally. It has billions of active users worldwide and continues to grow in popularity due to its ease of use, cross-platform compatibility, and feature-rich communication capabilities.

Why should I offer WhatsApp contact to my customers?

Offering WhatsApp as a contact channel to your customers provides them with a convenient and familiar way to reach out to your business. It allows for real-time and direct communication, which can enhance customer satisfaction, improve response times, and facilitate quick and efficient customer support.

How do I connect my website to WhatsApp?

To connect your website to WhatsApp, simply use Boei, our powerful chat plugin. Create a free account with Boei, and you will be able to easily integrate WhatsApp functionality into your website. Boei provides a seamless and hassle-free solution for connecting your website to WhatsApp and enabling smooth communication with your customers.

What is the shortcode for click to chat on WhatsApp?

To create a shortcode for click to chat on WhatsApp, use our free link creator. This tool allows you to generate a custom link that, when clicked, will open a chat with you on WhatsApp. With the shortcode, you can easily share the link on your website, social media profiles, or any other digital platform to encourage direct communication with your customers via WhatsApp.

Will my WhatsApp number be visible to all users?

No, in Boei, we prioritize your privacy and security. When someone clicks to chat with you using our WhatsApp integration, we hide your phone number. The user will only see your number inside WhatsApp, ensuring that your contact information remains private and protected.

Can I use more than one WhatsApp number?

Normally, you cannot use more than one WhatsApp number. However, at Boei, we have a multiple number function that allows you to add all your agents' numbers. With this feature, you can effectively manage multiple WhatsApp numbers and ensure seamless communication with your customers.

What is Opencart?

Opencart is an open-source eCommerce platform that allows businesses to create and manage their online stores.

How expensive is Opencart?

Opencart is free to use but businesses may need to pay for hosting, domain registration, and any additional extensions or plugins they want to use.

Is Opencart a good platform?

Opencart is a popular eCommerce platform that is easy to use and has a wide range of features. However, businesses should carefully evaluate their specific needs before deciding if Opencart is the right platform for them.

Free WhatsApp plugin for Opencart

Leadwidget