Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased reach and visibility

By using Facebook Messenger as a contact channel on Boei's Spreadsimple platform, businesses can tap into Facebook's massive user base and reach a wider audience. This increased reach and visibility can result in more leads and potential customers.

Convenient and familiar communication

Facebook Messenger is a widely used communication platform, and many people are already familiar with it. By offering contact through Facebook Messenger on Boei, businesses can provide a convenient and familiar channel for potential leads to reach out and engage with them.

Instant response and engagement

Facebook Messenger allows for real-time communication, enabling businesses to respond to leads instantly and provide immediate engagement. This instant response and engagement can help businesses capture leads more effectively and increase the chances of converting them into customers.

How it works

As businesses strive to enhance their customer engagement and provide seamless communication channels, Facebook Messenger has emerged as a powerful platform for connecting with customers.

With its massive user base and convenient messaging features, Facebook Messenger offers businesses a unique opportunity to reach and interact with their customers effectively.

By integrating Facebook Messenger into their Spreadsimple platform, businesses can effortlessly establish contact with their customers, ensuring prompt responses and exceptional customer service.

This integration empowers businesses to leverage the popularity and convenience of Facebook Messenger, enabling them to enhance their customer support and build stronger relationships with their audience.

Facebook Messenger Chat

Facebook Messenger is a messaging app with over 1.3 billion monthly active users. It allows users to send text messages, voice messages, and make audio and video calls. With over 10 billion messages sent between people and businesses each month, it's also a popular platform for customer service. Messenger also offers features like group chats, games, and the ability to send money to friends. It's available on both Android and iOS devices.

FAQ

How do I add Facebook Messenger to Spreadsimple?

To add Facebook Messenger to Spreadsimple, you can use Boei, a website widget that enables customer chat on 50+ channels including Facebook Messenger. Simply sign up for Boei, integrate it with your Spreadsimple site, and enable the Facebook Messenger channel.

Is there a Facebook Messenger plugin for Spreadsimple?

While Spreadsimple itself does not offer a native Facebook Messenger plugin, you can use Boei to add Facebook Messenger to your Spreadsimple site. Boei acts as a plugin that integrates with Spreadsimple and enables you to engage with customers through Facebook Messenger.

Should I add a Facebook Messenger widget on my Spreadsimple site?

Adding a Facebook Messenger widget to your Spreadsimple site can be beneficial if you want to provide a convenient and familiar channel for your customers to reach out to you. It allows for real-time communication and can enhance customer satisfaction and engagement.

Who should add a Facebook Messenger widget on their Spreadsimple site?

Any business or individual using Spreadsimple who wants to offer customer support or engage with their audience through Facebook Messenger can benefit from adding a Facebook Messenger widget. It is especially useful for businesses that have an active presence on Facebook and want to leverage it for customer communication.

What is Facebook Messenger?

Facebook Messenger is a messaging app and platform that allows users to communicate with others through text, voice, and video calls. It is owned by Facebook and is one of the most popular messaging apps in the world.

How popular is Facebook Messenger?

As of 2021, Facebook Messenger has over 1.3 billion active users worldwide, making it one of the most widely used messaging apps globally.

Why should I offer Facebook Messenger contact to my customers?

Offering Facebook Messenger as a contact channel can provide your customers with a convenient and familiar way to reach out to you. It also allows you to engage with customers on a platform they already use, which can help improve customer satisfaction and loyalty.

How do I connect my website to Facebook Messenger?

To connect your website to Facebook Messenger using Boei, go to the integrations page in your Boei dashboard and select Facebook Messenger. Follow the prompts to connect your Facebook account and authorize Boei to access your Messenger account. Once connected, customers will be able to chat with you directly through Messenger on your website.

What is Spreadsimple?

Spreadsimple is a platform that allows you to create beautiful, mobile-friendly websites directly from your Google Sheets. With Boei, you can integrate Spreadsimple into your website and provide customer chat support on various channels.

How expensive is Spreadsimple?

The pricing for Spreadsimple varies depending on your needs. For detailed pricing information, please visit the Spreadsimple website or contact their sales team. Boei does not handle the pricing for Spreadsimple, but it can provide customer chat support for your Spreadsimple website.

Is Spreadsimple a good platform?

Spreadsimple is highly regarded as a user-friendly platform for creating websites from Google Sheets. However, the suitability of Spreadsimple for your specific needs may vary. Boei can help enhance the customer support experience on the Spreadsimple platform by enabling chat functionality across multiple channels.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Facebook Messenger Chat widget for your Spreadsimple site

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