AI Chatbot for Small Business | €14/mo Flat

€14/mo

Flat price, everything included

2,000

AI messages per month

50+

Channels included

5 min

Setup time

Why Small Businesses Love Boei

If you've ever looked at chatbot pricing, you know the frustration. Most platforms are built for large enterprises with deep pockets. They charge per agent seat (€15–100 per person), per conversation (€0.50–2.00 each), or lock critical features behind expensive tiers. For a small business with a tight budget, those costs add up fast.

Imagine you run a 3-person team. With per-seat pricing at €50/agent, you're already paying €150/month before a single customer message comes in. Add WhatsApp as an extra module (€59+), AI capabilities (another €30–50), and suddenly you're staring at a €250+ monthly bill — just for chat.

Boei was built specifically to solve this. We charge one flat rate of €14/month. That includes the AI chatbot, all 50+ communication channels (including WhatsApp), unlimited team seats, lead capture, and every feature we offer. No per-seat fees. No per-message costs. No surprise invoices when your business has a good month.

Whether you're a solo entrepreneur, a local shop, or a growing team of 10, the price stays the same. Your chatbot answers customer questions 24/7, captures leads while you sleep, and frees your team to focus on what actually grows the business. See how it compares: full pricing breakdown.

Built for Small Teams

Everything you need, nothing you don't

Flat Pricing

€14/month for everything. No per-seat charges, no per-conversation fees, no surprise bills at the end of the month. Your busiest month costs the same as your quietest.

AI That Learns Your Business

Point the chatbot at your website and it automatically trains itself on your content. It answers customer questions accurately using your own words, product details, and policies.

WhatsApp Included

WhatsApp isn't an add-on or a premium feature — it's included from day one. Same goes for Messenger, Instagram DM, Telegram, and 50+ other channels.

5-Minute Setup

No developers needed. Copy one line of code into your website and you're live. Works with WordPress, Shopify, Wix, Squarespace, and any other platform.

Lead Capture

Turn website visitors into customers. The chatbot collects names, emails, phone numbers, and custom fields. Leads arrive in your inbox instantly with full conversation context.

GDPR Compliant

Your data stays in the EU on servers in Amsterdam. No-cookies mode available. DPA included. Built for European privacy standards from the ground up.

Small Business Chatbot Pricing Compared

See what you actually get for your money

Feature	Boei	Tidio	Crisp	Tawk.to	HubSpot
Monthly price	€14	€29+	€25+	Free*	€45+
AI included	2,000 messages	Lyro add-on (€0.50/chat)	Limited AI	AI Assist €29/mo	✗ Limited
WhatsApp	Included	€59+ extra	€95/mo plan	Not available	Add-on
Per-seat fee	None	€29/seat	€25/seat	None	€45/seat
Setup time	5 minutes	30+ minutes	30+ minutes	15 minutes	Hours
Free trial	7 days	7 days	14 days	Free forever*	14 days

Bottom line: Boei gives small businesses AI chat, 50+ channels, and WhatsApp for €14/month flat. Tidio charges per seat and per AI conversation. Crisp locks WhatsApp behind its €95/month plan. Tawk.to is free but charges €29/month for AI and €19/month to remove branding. HubSpot's per-seat pricing adds up fast for growing teams.

Why Small Businesses Choose AI Chatbots

Available 24/7/365

Your AI chatbot never sleeps, takes holidays, or calls in sick. Customers in different time zones get instant answers at 3am on a Sunday — no waiting until Monday for a response. This alone can capture leads you'd otherwise lose.

Fraction of the Cost

Handle thousands of conversations simultaneously for €14/month. Compare that to hiring support staff at €3,000+/month per person, plus training, management, and turnover costs. A fixed price that doesn't scale with volume.

Speaks Every Language

The chatbot automatically detects visitor language and responds accordingly — no manual translation needed. Support customers in Spanish, German, French, Japanese, or any of 95+ languages without hiring multilingual staff.

Increases Conversions

Visitors who engage with chat are 3x more likely to convert. Quick answers remove buying friction — when someone has a question about shipping or returns, they get an instant answer instead of leaving to check a competitor.

All messages from your website, chatbot, WhatsApp, and forms appear in one place. Reply to everything from the same dashboard. Track leads through your sales process with a simple drag-and-drop board.

All messages in one place — no more switching tools
Reply to WhatsApp, chat, email, and forms from one dashboard
Track leads through stages (New → Contacted → Won)
Turn conversations into CRM leads with one click
Visual Kanban pipeline to track every deal

Inbox showing all messages and lead tracking board

AI Chatbot feature interface showing automated customer interactions

Your AI chatbot answers questions on your website and WhatsApp — trained on your content, capturing leads, 24/7. It learns from your website, PDFs, and FAQs. Every conversation flows into your inbox automatically.

AI on your website and WhatsApp — same AI, same inbox, both channels
Trained on your website, PDFs, Excel, and FAQs in one click
Shows sources with every answer — no hallucinations
Captures lead details and sends to your inbox
Watch AI chats live and take over when needed

Contact forms, WhatsApp, Messenger, live chat, phone, and 50+ more channels. WhatsApp messages are received directly in your shared inbox, where your team can reply alongside all other channels.

Fully customizable contact forms for any use case
WhatsApp, Messenger, Telegram, and 50+ channels
Incoming WhatsApp messages land in your shared inbox
AI auto-replies on WhatsApp + agent escalation when needed
Forms auto-translate to visitor's language

Widget UI showing multiple channel options

Perfect For These Small Businesses

No matter your industry, Boei works for you

E-commerce Stores

Answer product questions, recover abandoned carts, and capture leads around the clock. Works with Shopify, WooCommerce, and any online store.

Product Q&A on autopilot
Order status inquiries
Size and shipping questions
WhatsApp order updates

Service Businesses

Plumbers, electricians, cleaners, and contractors — capture job requests when you're on-site and can't answer the phone.

24/7 quote requests
Service area questions
Availability checking
Emergency contact routing

Restaurants & Hospitality

Handle reservation questions, menu inquiries, and event bookings without tying up your staff during rush hours.

Menu and allergen info
Reservation assistance
Event and group inquiries
Opening hours and directions

Real Estate Agencies

Qualify property inquiries 24/7, answer listing questions, and schedule viewings while you're showing other properties.

Property detail Q&A
Buyer qualification
Viewing scheduling
Neighborhood information

Professional Services

Lawyers, accountants, consultants — capture client inquiries after hours and qualify leads before the first call.

Service explanations
Consultation booking
Lead pre-qualification
Document request handling

Local Retailers

Answer stock questions, share store hours, and drive foot traffic — even when your shop is closed.

Product availability
Store hours and location
Click-and-collect support
Loyalty program info

How It Works

Step 1: Install (2 minutes)

Sign up and copy a single line of code into your website. That's it. No complicated integrations, no developer required. Boei works with WordPress, Shopify, Wix, Squarespace, Webflow, and any website that lets you add a script tag. If you can edit your site, you can install Boei.

Step 2: Train (2 minutes)

Enter your website URL and the AI automatically crawls your pages, learning your products, services, pricing, policies, and FAQs. It reads what you've already written and turns it into a knowledge base. You can also add custom answers for specific questions your customers ask most.

Step 3: Convert (ongoing)

Your chatbot is live and working 24/7. It answers visitor questions in real time, captures leads with name and email collection, and routes complex inquiries to your team via email or WhatsApp. Every conversation is logged so you can see exactly what customers are asking — and improve your business based on real data. Most small businesses see their first lead captured within 24 hours of going live.

Small Business Chatbot Tips

Start With Your Top 10 Questions

Look at your inbox and phone log. What do customers ask most? Product availability, pricing, hours, shipping? Add custom answers for these first. The AI handles the rest, but nailing these common questions makes the biggest immediate impact.

Turn On Lead Capture From Day One

Don't wait to 'optimize' before collecting leads. Enable name and email collection immediately. Even a basic chatbot captures more leads than a static contact form because visitors are already engaged in conversation.

Connect WhatsApp for Higher Response Rates

WhatsApp messages have a 98% open rate compared to 20% for email. If your customers use WhatsApp (especially in Europe, Latin America, and Asia), add it as a channel. It's included in your Boei plan at no extra cost.

Review Conversations Weekly

Spend 15 minutes each week reading chatbot conversations. You'll discover questions you didn't expect, product confusion you can fix, and opportunities you're missing. This feedback loop is worth more than any market research.

Use the Chatbot on Every Page

Don't limit the chatbot to your homepage. Visitors on product pages, pricing pages, and blog posts have the highest purchase intent. Make sure they can get answers wherever they are on your site.

What Small Business Owners Say

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!

Hansie

Works great, nice variation of apps

David K.

CEO Small-Business (50 or fewer emp.)

Seif Ahmed

@seif588

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Cristian Trappolini

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Daniel Gyger

A must for simplicity and efficiency. To test it is to approve it, in any case we can only recommend it.

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Chandra Kusuma

Pepe

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Small Business AI Chatbot FAQ

How much does an AI chatbot cost for a small business?

Boei costs €14/month flat for everything — AI chatbot, 50+ channels, WhatsApp, unlimited team seats, and lead capture. There are no per-seat fees, no per-message charges, and no hidden costs. Most competitors charge €29–100/month and add fees for AI, WhatsApp, and extra team members.

Is €14/month really all I pay?

Yes. €14/month includes the AI chatbot with 2,000 messages, all 50+ communication channels (including WhatsApp, Messenger, and Instagram), unlimited team seats, lead capture, analytics, and GDPR compliance. The only additional cost would be if you need more than 2,000 AI messages per month.

What's the ROI of a chatbot for a small business?

At €14/month, Boei pays for itself after capturing a single lead or saving 30 minutes of support time. Most small businesses see 30–40% more leads and automate 50–70% of repetitive questions. If a chatbot saves you even 2 hours of work per month, it's already paid for many times over.

Do I need technical skills to set it up?

Not at all. Setup takes about 5 minutes. You copy one line of code into your website — that's the only technical step. If you use WordPress, Shopify, or Wix, we have one-click install options. The AI trains itself by reading your website automatically.

Will it work with my website?

Yes. Boei works with any website — WordPress, Shopify, Wix, Squarespace, Webflow, custom-built sites, and more. If your website allows you to add a script tag (virtually all do), Boei will work on it.

How does the AI learn about my business?

When you add your website URL, the AI automatically crawls your pages and learns your products, services, policies, pricing, and FAQs. It uses this information to answer customer questions accurately. You can also add custom Q&A pairs for questions that aren't covered on your website.

Can I use it if I'm a one-person business?

Absolutely — solo entrepreneurs are one of our biggest user groups. The chatbot handles customer questions while you focus on your work. It captures leads, answers FAQs, and sends you notifications when someone needs a human response. It's like having a support assistant that never sleeps.

What happens when the chatbot can't answer a question?

When the AI encounters a question it can't confidently answer, it gracefully hands off to you. It can collect the visitor's contact details and send you an email or WhatsApp notification so you can follow up. You'll never lose a lead because the bot got stuck.

Is 2,000 AI messages enough for a small business?

For most small businesses, 2,000 AI messages per month is more than enough. That's roughly 65+ AI conversations per day. If your website gets under 10,000 visitors per month, you'll likely use a fraction of this allowance. You can monitor your usage in the dashboard and upgrade if needed.

How is Boei different from a free chatbot?

Free chatbots (like tawk.to's free tier) typically lack AI capabilities, display the provider's branding, and offer limited channels. Boei includes a trained AI that actually understands your business, 50+ channels including WhatsApp, no third-party branding, and lead capture with full conversation context — all for €14/month.

Can I add team members later without extra cost?

Yes. Boei includes unlimited team seats on all plans. Whether you're a solo founder today or grow to a 10-person team tomorrow, your price stays at €14/month. Most competitors charge €15–100 per additional seat.

Is my customer data safe and GDPR compliant?

Yes. Boei stores all data on EU servers in Amsterdam. We offer a no-cookies mode, provide a Data Processing Agreement (DPA), and are built to comply with GDPR from the ground up. Your customers' data stays in Europe and is never sold to third parties.

Learn More

Explore related resources

Pricing Details

Full pricing breakdown and comparison

AI Chatbot for Small Business Guide

In-depth blog post with tips

Use Cases

See real results across industries

How to Build an AI Chatbot

Step-by-step setup guide

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AI Chatbot for Small Business — €14/mo, No Surprises