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Free WhatsApp plugin for Mercado Shops

Boei lets you connect on WhatsApp with your Mercado Shops visitors.

With Boei's WhatsApp plugin, you're always available for your customers - get it for free now!


Trusted by 100+ Mercado Shops sites

Free Start, Easy 5-Min Setup, No Coding


WhatsApp contact on Mercado Shops

With a Leadwidget you always show the most important buttons of your Mercado Shops website (like a WhatsApp button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.

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Increased Reach

By offering contact on WhatsApp through our Mercado Shops platform, you can tap into the massive user base of WhatsApp, which has over 2 billion monthly active users. This allows you to reach a wider audience and potentially generate more leads for your business.

Convenient Communication

WhatsApp provides a convenient and familiar messaging platform for customers, making it easier for them to initiate contact and engage in conversations. By offering contact on WhatsApp, you can provide a seamless and user-friendly communication experience, enhancing customer satisfaction and increasing the likelihood of lead generation.

Instant Response

With WhatsApp's real-time messaging capabilities, you can provide instant responses to customer queries and inquiries. This allows you to engage with potential leads immediately, increasing the chances of converting them into customers. By offering quick and responsive communication, you can establish a positive impression and build trust with your audience, leading to better lead generation results.

How it works

How WhatsApp works on your Mercado Shops site

As a business owner, you understand the importance of providing seamless and convenient communication channels for your customers.

In today's fast-paced digital era, WhatsApp has emerged as a popular messaging platform that allows for instant and direct communication.

And now, with the integration of WhatsApp into your Mercado Shops platform, you can easily connect with your customers in a more personalized and efficient manner.

By leveraging the power of WhatsApp, businesses on Mercado Shops can tap into a vast customer base and establish direct contact with potential buyers.

WhatsApp provides a familiar and comfortable environment for customers to reach out, ask questions, make inquiries, and even place orders.

This direct line of communication not only enhances customer satisfaction but also streamlines your business operations by reducing the need for multiple communication channels.

With the ability to connect with customers on WhatsApp, you can offer real-time support, address concerns promptly, and build stronger relationships.

Whether it's providing product information, tracking order status, or resolving any issues, WhatsApp enables you to offer a personalized touch to your customers' shopping experience.

Moreover, the convenience of communicating through WhatsApp ensures that your business remains accessible to customers at all times, enhancing your overall brand reputation.

By integrating WhatsApp into your Mercado Shops platform, you can take advantage of the platform's extensive features to streamline your customer communication.

Whether it's automating responses, managing multiple conversations simultaneously, or integrating with other tools, WhatsApp provides a comprehensive solution to meet your business needs.

In summary, incorporating WhatsApp into your Mercado Shops platform empowers your business to connect with customers seamlessly, provide personalized support, and enhance the overall shopping experience.

With instant messaging becoming the preferred mode of communication for many, leveraging WhatsApp as a communication channel can give your business a competitive edge, boost customer satisfaction, and ultimately drive growth.



WhatsApp, with 2 billion+ users across 180+ countries, is a secure messaging app for text, voice/video calls, and media sharing. It's a global platform connecting people effortlessly and ensuring privacy.


Brands using Boei's best Mercado Shops chat plugin

Companies all over the world use Boei to offer stellar support and increase leads. Here are some of our customers.

What 10.000+ Boei users are saying about the best live chat plugin

Hear from some of our fantastic customers who are building amazing businesses.


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

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More Mercado Shops contact options

WhatsApp and 50+ channels to your site without coding 🔥

Don't drop customers trying to reach you. With Boei, you offer their favorite contact channels in a pretty widget.

This simple no-code chat plugin works on any site in 5 mins without coding, and it’s free.


Trusted by 100+ Mercado Shops sites

Free Start, Easy 5-Min Setup, No Coding

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.


How do I add WhatsApp to Mercado Shops?

To add WhatsApp to your Mercado Shops site, you can use Boei, a website widget that enables customer chat on multiple channels including WhatsApp. Simply sign up for Boei, customize your widget, and integrate it with your Mercado Shops site to start offering WhatsApp chat support to your customers.

Is there a WhatsApp plugin for Mercado Shops?

Yes, Boei is a WhatsApp plugin for Mercado Shops. Boei enables you to add a WhatsApp widget to your Mercado Shops site, allowing you to provide real-time support to your customers through WhatsApp.

Should I add a WhatsApp widget on my Mercado Shops site?

Adding a WhatsApp widget to your Mercado Shops site can be advantageous for your business. It allows your customers to reach out to you easily through a popular messaging app, increasing customer engagement and enhancing your customer support experience. With Boei, you can manage WhatsApp and other messaging channels in one place, making it convenient for your support team.

Who should add a WhatsApp widget on their Mercado Shops site?

Any business using Mercado Shops can benefit from adding a WhatsApp widget to their site. It is particularly useful for businesses that want to provide instant support to their customers through a popular messaging app. Whether you are a small business or a large enterprise, Boei's WhatsApp widget can help you enhance your customer support experience on Mercado Shops.

What is WhatsApp?

WhatsApp is a popular messaging application that allows users to send text messages, make voice and video calls, and share various media files. It is available for smartphones and desktop devices and offers end-to-end encryption for secure communication.

How popular is WhatsApp?

WhatsApp is one of the most widely used messaging apps globally. It has billions of active users worldwide and continues to grow in popularity due to its ease of use, cross-platform compatibility, and feature-rich communication capabilities.

Why should I offer WhatsApp contact to my customers?

Offering WhatsApp as a contact channel to your customers provides them with a convenient and familiar way to reach out to your business. It allows for real-time and direct communication, which can enhance customer satisfaction, improve response times, and facilitate quick and efficient customer support.

How do I connect my website to WhatsApp?

To connect your website to WhatsApp, simply use Boei, our powerful chat plugin. Create a free account with Boei, and you will be able to easily integrate WhatsApp functionality into your website. Boei provides a seamless and hassle-free solution for connecting your website to WhatsApp and enabling smooth communication with your customers.

What is the shortcode for click to chat on WhatsApp?

To create a shortcode for click to chat on WhatsApp, use our free link creator. This tool allows you to generate a custom link that, when clicked, will open a chat with you on WhatsApp. With the shortcode, you can easily share the link on your website, social media profiles, or any other digital platform to encourage direct communication with your customers via WhatsApp.

Will my WhatsApp number be visible to all users?

No, in Boei, we prioritize your privacy and security. When someone clicks to chat with you using our WhatsApp integration, we hide your phone number. The user will only see your number inside WhatsApp, ensuring that your contact information remains private and protected.

Can I use more than one WhatsApp number?

Normally, you cannot use more than one WhatsApp number. However, at Boei, we have a multiple number function that allows you to add all your agents' numbers. With this feature, you can effectively manage multiple WhatsApp numbers and ensure seamless communication with your customers.

What is Mercado Shops?

Mercado Shops is an e-commerce platform provided by Mercado Libre, one of the largest online marketplaces in Latin America. It allows businesses to create their own online stores and sell products to customers across various channels.

How expensive is Mercado Shops?

The pricing for Mercado Shops varies depending on the plan you choose. You can visit the Mercado Shops website or contact their customer support to get detailed information about the pricing options.

Is Mercado Shops a good platform?

Mercado Shops is a popular and trusted e-commerce platform in Latin America. It offers a range of features and integrations that can help businesses effectively manage their online stores. However, the suitability of the platform for your specific needs may vary, so it's recommended to evaluate its features and compare them with your requirements before making a decision.