Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increase Lead Capture

By having a contact feedback form on your Lightspeed platform, you can easily capture leads from potential customers who visit your website. This form allows visitors to provide their contact information, enabling you to follow up with them and convert them into potential sales.

Streamline Lead Generation

With a contact feedback form, you can streamline your lead generation process. Instead of manually collecting contact information from various sources, the form captures all the necessary details in one place. This saves time and effort, allowing you to focus on nurturing and converting leads.

Improve Conversion Rates

Having a contact feedback form on your Lightspeed platform can significantly improve your conversion rates. By capturing leads directly from your website, you can engage with them promptly and provide personalized responses. This enhances the customer experience and increases the chances of converting leads into paying customers.

How it works

As a business, one of the most crucial aspects of providing exceptional customer service is ensuring effective communication channels.

In today's fast-paced digital era, customers expect quick and easy ways to reach out to businesses with their questions, concerns, and feedback.

This is where the Feedback Form feature from the Lightspeed platform becomes invaluable.

With the Feedback Form, businesses can seamlessly connect with their customers and gather valuable insights to improve their products, services, and overall customer experience.

This powerful tool allows businesses to create custom forms that can be easily embedded on their websites or shared through various channels, ensuring accessibility for customers across multiple touchpoints.

By leveraging the Feedback Form feature, businesses can provide their customers with a user-friendly interface to express their thoughts, opinions, and suggestions.

This enables businesses to gain a deeper understanding of their customers' needs and preferences, ultimately leading to more informed decision-making and tailored solutions.

Moreover, the Feedback Form feature empowers businesses to prioritize customer satisfaction by promptly addressing their concerns and resolving any issues they may encounter.

The real-time nature of this tool enables businesses to stay responsive and maintain an open line of communication with their customers, fostering trust and loyalty.

In summary, the Feedback Form feature from the Lightspeed platform equips businesses with the essential means to connect with their customers effortlessly.

By leveraging this tool, businesses can enhance their customer service, gather valuable insights, and build strong, long-lasting relationships with their customer base.

Feedback Form

Our Feedback Form is a quick and easy way for customers to share their thoughts with us. On average, it takes only 2 minutes to complete and we receive an average of 100 responses per week. This helps us make improvements based on customer feedback and has resulted in a 20% increase in customer satisfaction ratings over the past year.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

FAQ

How do I add Feedback Form to Lightspeed?

To add the Feedback Form widget to your Lightspeed site, you can follow these steps: 1. Log in to your Boei account. 2. Go to the Channels section and select Lightspeed. 3. Click on the 'Add Widget' button. 4. Customize the widget settings according to your preferences. 5. Copy the generated code snippet. 6. Log in to your Lightspeed admin dashboard. 7. Go to the Design tab and select 'Theme editor'. 8. Locate the appropriate file where you want to add the widget (e.g., footer.tpl). 9. Paste the code snippet in the desired location. 10. Save the changes and the Feedback Form widget will be added to your Lightspeed site.

Is there a Feedback Form plugin for Lightspeed?

No, Boei does not offer a specific plugin for Lightspeed. However, you can easily add the Feedback Form widget to your Lightspeed site by following the steps provided in the previous answer.

Should I add a Feedback Form widget on my Lightspeed site?

Adding a Feedback Form widget to your Lightspeed site can greatly benefit your business. It allows your customers to provide feedback, suggestions, or report issues directly, helping you understand their needs and improve your products or services. Additionally, it shows your customers that you value their opinions and are committed to providing exceptional customer service. Therefore, adding a Feedback Form widget is highly recommended.

Who should add a Feedback Form widget on their Lightspeed site?

Any business using Lightspeed as their platform and seeking to gather feedback from their customers should consider adding a Feedback Form widget. Whether you are an e-commerce store, a restaurant, a service provider, or any other type of business, collecting feedback can help you enhance customer satisfaction, identify areas for improvement, and make informed business decisions. So, regardless of your industry, adding a Feedback Form widget can be beneficial for your Lightspeed site.

What is Feedback Form?

Feedback Form is a channel offered by Boei that enables customers to provide feedback or suggestions about your website or product.

How popular is Feedback Form?

The popularity of Feedback Form depends on the website or product it is being used for. However, it is a useful channel for gathering feedback from customers.

Why should I offer Feedback Form contact to my customers?

Offering Feedback Form contact to your customers allows you to collect valuable feedback and suggestions from them, which can help improve your website or product.

How do I connect my website to Feedback Form?

Connecting your website to Feedback Form is easy - simply sign up for Boei and follow the instructions to install the widget on your website. Once installed, customers will be able to access the Feedback Form channel.

What is Lightspeed?

Lightspeed is a cloud-based point of sale (POS) and e-commerce platform that helps businesses manage their inventory, sales, and customer relationships. With Boei, you can integrate Lightspeed with multiple communication channels to provide customer support and engage with your customers in real-time.

How expensive is Lightspeed?

The pricing for Lightspeed varies depending on your business needs, such as the number of locations, users, and additional features required. To get accurate pricing details for Lightspeed, you can visit their official website or contact their sales team. With Boei, you can enhance your Lightspeed platform by enabling customer chat on 50+ channels, but the pricing for Boei is separate and can be obtained by contacting our sales team.

Is Lightspeed a good platform?

Lightspeed is a highly regarded platform in the industry, trusted by thousands of businesses worldwide. It offers a wide range of features to streamline operations and boost sales. By integrating Boei with Lightspeed, you can further enhance your customer support capabilities and provide seamless communication across multiple channels, making it an even better platform for your business.

Free Feedback Form plugin for Lightspeed

Leadwidget