With a Leadwidget you always show the most important buttons of your Kentico Xperience website (like a Telegram button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.Get started free
By using Telegram as a contact channel on Kentico Xperience platform, businesses can reach a wider audience as Telegram has over 500 million active users worldwide. This increases the chances of capturing more leads and expanding the customer base.
Telegram allows for instant messaging and real-time engagement with customers. This enables businesses to quickly respond to queries, provide immediate support, and nurture leads in a timely manner, increasing the chances of converting them into customers.
With the integration of Telegram on Kentico Xperience platform, businesses can track and manage leads efficiently. This includes capturing lead information, organizing conversations, and monitoring lead interactions, providing valuable insights for lead generation strategies and improving conversion rates.
In today's fast-paced digital world, businesses are constantly seeking ways to enhance customer engagement and provide seamless communication channels.
One such platform that has gained significant popularity is Telegram.
With its user-friendly interface and extensive features, Telegram offers businesses a unique opportunity to connect with their customers in real-time.
For businesses utilizing the Kentico Xperience platform, integrating Telegram as a communication channel not only expands their reach but also enables them to provide efficient and personalized customer support.
By tapping into Telegram's vast user base, businesses can establish direct contact with their customers, ensuring immediate responses to queries, concerns, and feedback.
With Telegram, businesses can leverage various features to enhance customer interactions.
The platform supports multimedia sharing, allowing businesses to share images, videos, and documents effortlessly.
This capability enables businesses to provide visual explanations, product demonstrations, or even share important updates with their customers, enhancing the overall customer experience.
Furthermore, Telegram offers robust group chat functionality, enabling businesses to create dedicated communities or support groups.
By fostering these communities, businesses can encourage customer collaboration, enable peer-to-peer support, and even gather valuable feedback and insights.
These group chats can also serve as a platform to promote new products, services, or exclusive offers, creating a sense of inclusivity and loyalty among customers.
Integrating Telegram with the Kentico Xperience platform empowers businesses to effectively manage customer conversations across multiple channels.
With Boei, a powerful website widget, businesses can seamlessly integrate Telegram into their existing customer support infrastructure.
This integration ensures that all customer queries and conversations, regardless of the channel they originate from, can be efficiently handled within the Kentico Xperience platform.
By offering contact through Telegram on Kentico Xperience, businesses can stay ahead of the competition, provide exceptional customer service, and build lasting relationships with their customers.
The combination of Telegram's versatile features and the seamless integration provided by Boei offers businesses an invaluable communication tool to enhance their customer engagement efforts.
Telegram is a cloud-based instant messaging app with 500 million active users worldwide. It offers end-to-end encryption, supports group chats of up to 200,000 members, and allows users to send files up to 2 GB in size. Telegram also has over 100 million monthly active users on its voice and video call feature. The app also has a feature called Telegram Channels, which are public broadcasts that can have an unlimited number of subscribers. Additionally, Telegram has a feature called Telegram Passport, which securely stores users' personal identification documents.