With a Leadwidget you always show the most important buttons of your Ekm website (like a Slack button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.
By having contact on Slack, your team can manage lead generation more efficiently. With all customer chats centralized in one platform, it becomes easier to track and prioritize leads, ensuring that no potential customers are missed.
Contacting leads on Slack allows for seamless collaboration among team members. You can easily share information, assign tasks, and discuss strategies in real-time, leading to more effective lead generation efforts.
Contacting leads through Slack offers a more personalized and convenient experience for customers. They can communicate with your team directly on a platform they are already familiar with, resulting in quicker responses and a better overall customer experience.
As a business owner, it's crucial to maintain strong and seamless communication channels with your customers.
One popular platform that many businesses rely on for internal collaboration and communication is Slack.
But what if you could also connect with your customers directly on Slack, without the need for additional management systems or complex integrations? With the innovative Ekm platform, businesses can now effortlessly extend their customer support capabilities to Slack, ensuring efficient and convenient interactions.
In this article, we will explore how businesses can leverage the power of Ekm to establish direct contact with their customers on Slack, enhancing communication and delivering exceptional customer service.
Slack is a team communication tool with over 12 million daily active users, 6 million paid users, and 750,000 organizations. It offers over 2,000 integrations and has users in over 150 countries. Slack allows teams to organize conversations into channels, share files, and collaborate in real-time. It has a 98% customer satisfaction rating and saves teams an average of 48.6% of time spent on communication. Slack also offers advanced security features like two-factor authentication and SSO.