Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased reach and accessibility

By having contact on Phone from the Macaw platform, businesses can reach a wider audience and make themselves accessible to potential leads who prefer phone communication. This broadens the reach of lead generation efforts and enhances the chances of converting leads into customers.

Immediate response and real-time engagement

With the Macaw platform, businesses can provide immediate responses to leads contacting them via phone. This real-time engagement helps in building trust and credibility with potential customers, as they receive prompt assistance and feel valued. It also enables businesses to address queries or concerns promptly, increasing the likelihood of lead conversion.

Detailed analytics and tracking

The Macaw platform offers detailed analytics and tracking features for phone interactions. Businesses can gain insights into the volume of phone leads, call duration, missed calls, and other relevant metrics. This data helps in evaluating the effectiveness of lead generation strategies, optimizing customer interactions, and making informed decisions to improve lead conversion rates.

How it works

In today's highly interconnected world, businesses understand the importance of providing seamless communication channels to connect with their customers.

One such channel that holds significant value is the good old phone call.

While digital communication platforms have gained popularity, many customers still prefer the personal touch and immediate response that a phone conversation provides.

For businesses looking to enhance their customer interactions and offer the convenience of phone communication, the Macaw platform offers a powerful solution.

With Macaw, businesses can effortlessly connect with their customers through phone calls, right from their existing communication platform.

This enables them to provide a more personalized and efficient customer experience, fostering stronger relationships and boosting customer satisfaction.

By integrating phone contact capabilities into the Macaw platform, businesses can streamline their communication processes and ensure that no customer query goes unanswered.

Whether it's addressing product inquiries, resolving issues, or simply offering support, the ability to make and receive calls directly from Macaw empowers businesses to stay connected with their customers in real-time.

Moreover, Macaw's seamless integration with various communication channels goes beyond just phone calls.

It allows businesses to manage customer interactions across 50+ channels, including social media, email, chat, and more.

This comprehensive approach ensures that businesses can provide consistent and unified customer support, regardless of the channel their customers choose to connect through.

With Macaw, businesses can consolidate their customer communication efforts into one centralized platform, simplifying their workflow and maximizing productivity.

By harnessing the power of phone communication alongside other digital channels, businesses can create a seamless customer experience that caters to the diverse needs and preferences of their clientele.

In summary, the Macaw platform offers businesses the opportunity to enhance their customer interactions by incorporating phone communication capabilities.

By leveraging this powerful tool, businesses can provide a personalized and efficient customer experience, while also benefiting from the convenience of managing all their communication channels in one place.

With Macaw, businesses can truly unlock the potential of phone contact and strengthen their connections with customers on a whole new level.

Phone

Phone calls are a vital communication tool with over 3.5 billion users worldwide. In the US alone, 6 billion phone calls are made daily. On average, Americans spend 3.5 hours per day on their phones, with 52% of that time dedicated to phone calls. Phone calls are also a preferred method of contact for businesses, with 80% of customer interactions occurring over the phone. Despite the rise of messaging apps, phone calls remain a reliable and effective way to connect with people.

Macaw

Macaw is a vibrant bird species with a remarkable wingspan of up to 4 feet (1.2 meters) and a weight of around 2.2 pounds (1 kilogram). Known for their colorful plumage, Macaws can live up to 60 years in the wild and have an impressive vocal range of approximately 85 decibels.

Make widgets with more than Phone

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Macaw & Phone FAQ

To add Phone to Macaw, you can easily integrate Boei's Phone widget into your Macaw site by following our step-by-step documentation and instructions.

Yes, Boei offers a Phone plugin specifically designed for Macaw. You can add this plugin to your Macaw site and enable customer chat on the Phone channel.

Adding a Phone widget to your Macaw site can greatly enhance your customer chat experience. It allows your customers to reach out to you directly via phone, leading to more personalized and efficient communication.

Any business or website owner using Macaw can benefit from adding a Phone widget to their site. It is especially useful for businesses that value direct and real-time communication with their customers, such as customer support or sales teams.

Phone calls is a channel that allows customers to contact you through a phone call.

Phone calls remain a popular channel for customer support, especially for urgent and complex queries.

Offering Phone calls as a contact channel can help you provide a personalized experience to your customers and address their queries in a timely manner.

To connect your website to Phone calls, you can integrate Boei's phone call widget on your website. Boei offers a seamless integration process that involves copying and pasting a code snippet on your website.

Macaw is a customer chat platform offered by Boei that enables businesses to engage with their customers on 50+ channels, providing a seamless and unified chat experience.

Macaw's pricing is based on a subscription model, with different plans available to cater to the specific needs of businesses. For detailed pricing information, please visit the Boei website.

Yes, Macaw is a highly regarded platform among businesses for its ease of use, flexibility, and extensive channel support. It empowers businesses to efficiently manage customer chats across multiple channels, enhancing customer service and engagement.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Macaw + Phone

Free Phone plugin for Macaw turns visitors into customers

More than 10,000 companies from 150+ countries grow thanks to Boei

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