How to add a Contact Form to WordPress - Step-by-step guide

Ruben Buijs

Founder & Digital Consultant

Written on Aug 22, 2023

Updated on Oct 9, 2023

3 minutes


WordPress is an incredibly popular site platform. In fact, as of this writing, WordPress boasts more than 72 million active websites using its content management system (CMS). Because of its widespread use and ease of use for even the most inexperienced user, you’ll find that WordPress is a great choice for creating your blog or site to share your thoughts with the world.

That being said, not everyone who visits your site will be interested in reading your posts. Some people may have questions about your business or products you sell—or perhaps they would like to reach out and make a connection with you? If you haven’t yet set up a contact form on your WordPress site, then you’re missing out on an easy way to capture more information from interested parties.

Read on for details on why adding a contact form is so important, as well as tips on how to add one quickly and easily to any blog.

Table of contents

  1. What Is a Contact Form?
  2. How many fields should you ask your customer to fill?
  3. How to add a Contact Form to WordPress for free?
  4. What are tips when creating a contact form?
  5. Conclusion

What Is a Contact Form?

A contact form is an online form that allows visitors to your site to submit questions or comments to someone in charge. They can also provide feedback and suggestions for improvements. Once a contact form is properly integrated with your site, it becomes an easy way to get more information from interested parties.

How many fields should you ask your customer to fill?

Knowing how many fields your form should have is an important first step. When you plan to use the contact form, there are questions you may want to answer. If your contact form needs only three fields, make sure they are easy to fill out and don’t require too much text to complete.

Here are some common fields:

  • Name

  • Email

  • Subject

  • Message

The more fields that you ask your customers to fill in, the more difficult it will be for them to complete. Some may not even fill it in. So be sure only to ask for critical data.

How to add a Contact Form to WordPress for free?

Boei lets you add a contact form widget to your website. Next to this, Boei lets your customers chat with you via their favorite channels like WhatsApp, Facebook Messenger, Viber, Slack, Telegram, and many other chat channels.

When you set up Contact Form in Boei, it will look like this:

In Boei, you can create a new (so-called) helper for Contact Forms.

This is how you create the helper in Boei. It is super easy to set up your contact form.

You can customize all the texts.

You can enable or disable multiple fields such as a GDPR checkbox and Subject.

When someone fills in the form, you can get the results through:

  • Email

  • Webhooks (and connect to many more services)

  • Slack message

Next to Contact Forms, you can also add many chat channels (like WhatsApp, Facebook Messenger chat or Telegram, see here). And other forms like newsletter subscription and feedback forms.

Boei is super easy to install, 👉 Boei plugin on

Also, Boei is super lightweight and does not need to use a heavy Javascript library.

What are tips when creating a contact form?

When creating your contact form, it’s important to consider your website’s design and usability. A contact form should be easy to find and not complicated for visitors to fill out in order to get in touch with you. If possible, use a table layout or similar design with enough room for text fields. This will make it more comfortable for users to write their questions or comments on the page.

Another thing to keep in mind is that some people may not want their name associated with their first-hand thoughts about your company or product. They might want to remain anonymous, so you can respect that desire by offering them the option of using an alias when filling out the form.


Now that you know how to add a contact form to WordPress, you might be thinking, "Why would I want to do that?" A contact form is a great way to make more money while also building your leads list. This can be done by either directly marketing your business or by offering a free service to your potential customers.

And with Boei you can easily combine the Contact form with live chat on WhatsApp.

It’s easy to set up and the WordPress contact form is a great option for beginners. Now that you know how to add a contact form, go for it!

Article by

Ruben Buijs

Ruben, the founder of Boei, leverages over a decade of consultancy experience at Ernst & Young to optimize lead generation. Boei specializes in converting website visitors into qualified leads. Outside of work, Ruben is passionate about crossfit and enjoys gaming occasionally.

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