Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach

By integrating Viber Chat on your Shift4shop platform, you can tap into an extensive user base of over 1 billion Viber users worldwide. This significantly expands your reach and potential customer base, increasing the chances of generating more leads.

Improved Engagement

Viber Chat offers various interactive features like stickers, emojis, and multimedia messaging that can enhance customer engagement. By utilizing these features, you can create a more personalized and interactive experience for your potential leads, making them more likely to engage with your business and share their contact information.

Real-time Communication

With Viber Chat, you can provide real-time communication with your potential leads. This means that you can instantly respond to their queries, address any concerns, and guide them through the lead generation process. Real-time communication builds trust and credibility, increasing the likelihood of converting leads into customers.

How it works

As a business owner, establishing a seamless and efficient line of communication with your customers is crucial for success.

With the increasing popularity of messaging apps, it has become essential to extend your reach beyond traditional channels.

One such platform is Viber Chat, a widely used messaging app that allows businesses to connect with their customers in real-time.

By integrating Viber Chat into your Shift4shop platform, you can effortlessly reach a wider audience and provide exceptional customer service.

In this article, we will explore the benefits and possibilities of leveraging Viber Chat for your business, enabling you to enhance customer engagement and satisfaction.

Viber Chat

Viber Chat allows users to send text messages, voice messages, and make audio and video calls with up to 20 participants. With over 1 billion registered users, Viber is available in over 190 countries and supports 30 languages. It has a 4.5-star rating on the App Store and Google Play, and has been downloaded over 1 billion times on Android alone. Viber also offers end-to-end encryption on all messages, ensuring user privacy and security.

FAQ

How do I add Viber Chat to Shift4shop?

To add Viber Chat to your Shift4shop site, you can use Boei, a website widget that enables customer chat on multiple channels. Simply install Boei on your Shift4shop site and connect your Viber account to start receiving and responding to customer chats on Viber.

Is there a Viber Chat plugin for Shift4shop?

No, there is no specific Viber Chat plugin for Shift4shop. However, you can use Boei as a website widget to integrate Viber Chat into your Shift4shop site and manage customer chats from multiple channels.

Should I add a Viber Chat widget on my Shift4shop site?

Adding a Viber Chat widget to your Shift4shop site can be beneficial if you want to provide customers with the option to chat with your business directly on Viber. It can help improve customer engagement and provide a convenient communication channel for your customers.

Who should add a Viber Chat widget on their Shift4shop site?

Any business that wants to engage with their customers on Viber and provide a seamless chat experience should consider adding a Viber Chat widget to their Shift4shop site. It can be particularly useful for businesses that have a significant customer base on Viber or want to expand their reach to Viber users.

What is Viber Chat?

Viber Chat is a messaging app that allows users to communicate with each other via messaging, voice, and video calls.

How popular is Viber Chat?

Viber Chat has over 1 billion registered users worldwide and is particularly popular in Asia, Europe, and the Middle East.

Why should I offer Viber Chat contact to my customers?

Offering Viber Chat as a contact option to your customers can increase customer satisfaction and lead to more conversions. It allows customers to easily reach out to your business and receive quick responses.

How do I connect my website to Viber Chat?

To connect your website to Viber Chat using Boei, simply sign up for a Boei account and follow the setup instructions. Boei supports Viber Chat integration, allowing you to receive and respond to Viber messages directly from the Boei dashboard.

What is Shift4shop?

Shift4shop is an all-in-one e-commerce platform that allows businesses to create and manage their online stores. It provides a range of features including website design, product management, payment processing, and order fulfillment.

How expensive is Shift4shop?

The pricing for Shift4shop varies depending on the specific plan you choose. They offer different pricing tiers to accommodate businesses of all sizes and budgets. It is best to visit the Shift4shop website or contact their sales team for detailed pricing information.

Is Shift4shop a good platform?

Shift4shop is a popular choice among e-commerce businesses due to its comprehensive features and ease of use. However, the suitability of the platform depends on your specific business needs and requirements. It is recommended to research and evaluate different platforms, and consider utilizing Boei to enhance customer chat on Shift4shop and other channels.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Viber Chat Button Widget for your Shift4shop site

Leadwidget