Name: Boei
Brand: Boei
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Rating: 4.7 (158 reviews)

Increased reach and accessibility

By integrating Viber Chat into your OpenCart platform, you can expand your reach to a wider audience as Viber has over 1 billion active users worldwide. This enables you to connect with potential leads who prefer using Viber as their preferred communication channel.

Enhanced customer engagement

Viber Chat allows for real-time, interactive conversations with your customers. This level of engagement helps in building trust and rapport, increasing the chances of lead conversion. With features like multimedia sharing, emojis, and stickers, you can provide a more personalized and enjoyable customer experience.

Efficient lead capture and qualification

With Viber Chat integrated into your OpenCart platform, you can easily capture and qualify leads directly from the chat conversations. By gathering relevant information and understanding customer needs in real-time, you can better tailor your sales approach and prioritize leads for further nurturing and follow-up.

How it works

As businesses strive to enhance customer experience and engagement, having a seamless and efficient communication channel is crucial.

One such channel that has gained significant popularity is Viber Chat.

By integrating Viber Chat into their OpenCart platform, businesses can effortlessly connect with their customers, create personalized interactions, and foster stronger relationships.

With Viber Chat, businesses can tap into a vast user base of over one billion active users worldwide.

This opens up tremendous opportunities to reach a broader audience and expand their customer base.

By offering Viber Chat as a contact option, businesses can provide a familiar and convenient platform for customers to reach out, ask questions, seek support, or simply engage in a conversation.

Moreover, integrating Viber Chat into the OpenCart platform enables businesses to streamline their customer communication process.

Instead of relying on multiple channels and struggling to manage various platforms, businesses can centralize their customer interactions, making it easier to handle queries, provide prompt responses, and maintain a consistent brand image.

Additionally, Viber Chat offers versatile features that businesses can leverage to enhance their customer service.

They can utilize rich media support to share images, videos, and documents, enabling them to provide visual assistance or demonstrate product features effectively.

Moreover, Viber Chat supports end-to-end encryption, ensuring secure and private conversations, which instills trust and confidence in customers.

By harnessing the power of Viber Chat on the OpenCart platform, businesses can elevate their customer communication strategy to new heights.

With seamless integration and a user-friendly interface, they can effectively engage with customers, address their concerns promptly, and build lasting relationships.

Embracing Viber Chat as a contact option demonstrates a commitment to exceptional customer service and sets businesses apart from their competitors.

In the following sections, we will explore how Boei, a website widget that enables customer chat on multiple channels, can seamlessly integrate Viber Chat into the OpenCart platform, empowering businesses to provide exceptional customer support and engagement.

Viber

Viber Chat allows users to send text messages, voice messages, and make audio and video calls with up to 20 participants. With over 1 billion registered users, Viber is available in over 190 countries and supports 30 languages. It has a 4.5-star rating on the App Store and Google Play, and has been downloaded over 1 billion times on Android alone. Viber also offers end-to-end encryption on all messages, ensuring user privacy and security.

Opencart

Opencart is a popular e-commerce platform with over 342,000 live websites and a community of 46,000 developers. It supports multiple payment gateways and has over 14,000 extensions available. With an average load time of 1.5 seconds, it is also known for its fast performance. Opencart is SEO-friendly and mobile-responsive, with a user-friendly admin panel and multi-language support.

Make widgets with more than Viber

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Opencart & Viber FAQ

To add Viber Chat to your OpenCart site, you can use Boei - a website widget that enables customer chat on multiple channels, including Viber Chat. Simply sign up for Boei and follow the integration guide to add Viber Chat to your OpenCart site.

Boei is not a plugin specifically for OpenCart, but it does provide Viber Chat integration for OpenCart sites. Boei is a versatile widget that enables customer chat on 50+ channels, including Viber Chat, so you can effectively communicate with your customers through Viber on your OpenCart site.

Adding a Viber Chat widget to your OpenCart site can be a great way to improve customer communication and provide a convenient channel for your customers to reach out to you through Viber. With Boei, you can easily integrate Viber Chat and manage customer chats from multiple channels in one place, enhancing your customer support experience.

Any business using OpenCart and looking to provide customer support or engagement through Viber should consider adding a Viber Chat widget to their OpenCart site. This can be especially beneficial for businesses with a significant customer base using Viber, as it allows for seamless communication and improved customer satisfaction.

Viber Chat is a messaging app that allows users to communicate with each other via messaging, voice, and video calls.

Viber Chat has over 1 billion registered users worldwide and is particularly popular in Asia, Europe, and the Middle East.

Offering Viber Chat as a contact option to your customers can increase customer satisfaction and lead to more conversions. It allows customers to easily reach out to your business and receive quick responses.

To connect your website to Viber Chat using Boei, simply sign up for a Boei account and follow the setup instructions. Boei supports Viber Chat integration, allowing you to receive and respond to Viber messages directly from the Boei dashboard.

Opencart is an open-source eCommerce platform that allows businesses to create and manage their online stores.

Opencart is free to use but businesses may need to pay for hosting, domain registration, and any additional extensions or plugins they want to use.

Opencart is a popular eCommerce platform that is easy to use and has a wide range of features. However, businesses should carefully evaluate their specific needs before deciding if Opencart is the right platform for them.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Opencart + Viber

Free Viber plugin for Opencart turns visitors into customers

More than 10,000 companies from 150+ countries grow thanks to Boei

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