With a Leadwidget you always show the most important buttons of your Opencart website (like a Viber Chat button). Not an annoying chatbot that tries to keep visitors away from an employee, but a solution that actually helps visitors to get in touch more easily.
By integrating Viber Chat into your OpenCart platform, you can expand your reach to a wider audience as Viber has over 1 billion active users worldwide. This enables you to connect with potential leads who prefer using Viber as their preferred communication channel.
Viber Chat allows for real-time, interactive conversations with your customers. This level of engagement helps in building trust and rapport, increasing the chances of lead conversion. With features like multimedia sharing, emojis, and stickers, you can provide a more personalized and enjoyable customer experience.
With Viber Chat integrated into your OpenCart platform, you can easily capture and qualify leads directly from the chat conversations. By gathering relevant information and understanding customer needs in real-time, you can better tailor your sales approach and prioritize leads for further nurturing and follow-up.
As businesses strive to enhance customer experience and engagement, having a seamless and efficient communication channel is crucial.
One such channel that has gained significant popularity is Viber Chat.
By integrating Viber Chat into their OpenCart platform, businesses can effortlessly connect with their customers, create personalized interactions, and foster stronger relationships.
With Viber Chat, businesses can tap into a vast user base of over one billion active users worldwide.
This opens up tremendous opportunities to reach a broader audience and expand their customer base.
By offering Viber Chat as a contact option, businesses can provide a familiar and convenient platform for customers to reach out, ask questions, seek support, or simply engage in a conversation.
Moreover, integrating Viber Chat into the OpenCart platform enables businesses to streamline their customer communication process.
Instead of relying on multiple channels and struggling to manage various platforms, businesses can centralize their customer interactions, making it easier to handle queries, provide prompt responses, and maintain a consistent brand image.
Additionally, Viber Chat offers versatile features that businesses can leverage to enhance their customer service.
They can utilize rich media support to share images, videos, and documents, enabling them to provide visual assistance or demonstrate product features effectively.
Moreover, Viber Chat supports end-to-end encryption, ensuring secure and private conversations, which instills trust and confidence in customers.
By harnessing the power of Viber Chat on the OpenCart platform, businesses can elevate their customer communication strategy to new heights.
With seamless integration and a user-friendly interface, they can effectively engage with customers, address their concerns promptly, and build lasting relationships.
Embracing Viber Chat as a contact option demonstrates a commitment to exceptional customer service and sets businesses apart from their competitors.
In the following sections, we will explore how Boei, a website widget that enables customer chat on multiple channels, can seamlessly integrate Viber Chat into the OpenCart platform, empowering businesses to provide exceptional customer support and engagement.
Viber Chat allows users to send text messages, voice messages, and make audio and video calls with up to 20 participants. With over 1 billion registered users, Viber is available in over 190 countries and supports 30 languages. It has a 4.5-star rating on the App Store and Google Play, and has been downloaded over 1 billion times on Android alone. Viber also offers end-to-end encryption on all messages, ensuring user privacy and security.