Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach

By integrating Viber Chat into your Zen Cart platform, you can tap into the vast user base of Viber, which has over 1 billion users worldwide. This allows you to expand your reach and connect with a larger audience, increasing your chances of generating leads.

Direct Communication

Viber Chat provides a direct and instant communication channel between your business and potential leads. This allows for quick and efficient interactions, enabling you to address queries, provide information, and build rapport with customers in real-time. Such direct communication can significantly improve lead generation and conversion rates.

Enhanced Customer Experience

Offering Viber Chat on your Zen Cart platform enhances the overall customer experience. With Viber's rich media capabilities, you can share product images, videos, and other multimedia content directly in the chat. This enables you to provide a more engaging and personalized experience for potential leads, helping to build trust and increase the likelihood of lead conversion.

How it works

As businesses strive to enhance customer engagement and provide seamless communication channels, integrating Viber Chat into their Zen Cart platform has become increasingly popular.

With the rising popularity of Viber, a leading messaging app with millions of active users worldwide, businesses are eager to leverage this platform to connect with their customers more effectively.

By incorporating Viber Chat into their Zen Cart platform, businesses can tap into the vast user base of Viber and provide a convenient and familiar communication channel for their customers.

This not only enables businesses to reach a wider audience but also enhances customer satisfaction by offering a more personalized and real-time support experience.

In this article, we will explore how businesses can seamlessly integrate Viber Chat into their Zen Cart platform and unlock the full potential of this powerful customer communication tool.

Viber Chat

Viber Chat allows users to send text messages, voice messages, and make audio and video calls with up to 20 participants. With over 1 billion registered users, Viber is available in over 190 countries and supports 30 languages. It has a 4.5-star rating on the App Store and Google Play, and has been downloaded over 1 billion times on Android alone. Viber also offers end-to-end encryption on all messages, ensuring user privacy and security.

FAQ

How do I add Viber Chat to Zen Cart?

To add Viber Chat to Zen Cart, you can simply integrate Boei, the website widget that enables customer chat on multiple channels including Viber Chat. Boei provides easy-to-follow instructions and code snippets to seamlessly integrate Viber Chat into your Zen Cart site.

Is there a Viber Chat plugin for Zen Cart?

No, there is no specific Viber Chat plugin available for Zen Cart. However, you can easily add Viber Chat functionality to your Zen Cart site by integrating Boei, which supports Viber Chat along with various other channels.

Should I add a Viber Chat widget on my Zen Cart site?

Adding a Viber Chat widget to your Zen Cart site can greatly enhance your customer engagement and support capabilities. With Viber Chat, you can connect with your customers in real-time, answer their queries, and provide personalized assistance, resulting in improved customer satisfaction and increased sales.

Who should add a Viber Chat widget on their Zen Cart site?

Any business using Zen Cart as their e-commerce platform can benefit from adding a Viber Chat widget. Whether you are a small business owner, a customer support representative, or an online retailer, integrating Viber Chat through Boei can help you effectively communicate with your customers and provide exceptional service.

What is Viber Chat?

Viber Chat is a messaging app that allows users to communicate with each other via messaging, voice, and video calls.

How popular is Viber Chat?

Viber Chat has over 1 billion registered users worldwide and is particularly popular in Asia, Europe, and the Middle East.

Why should I offer Viber Chat contact to my customers?

Offering Viber Chat as a contact option to your customers can increase customer satisfaction and lead to more conversions. It allows customers to easily reach out to your business and receive quick responses.

How do I connect my website to Viber Chat?

To connect your website to Viber Chat using Boei, simply sign up for a Boei account and follow the setup instructions. Boei supports Viber Chat integration, allowing you to receive and respond to Viber messages directly from the Boei dashboard.

What is Zen Cart?

Zen Cart is a popular open-source e-commerce platform that allows you to create and manage online stores. It provides a user-friendly interface and a wide range of features to help you build and customize your online store.

How expensive is Zen Cart?

Zen Cart is a free and open-source platform, which means it is available for anyone to use without any licensing fees. However, you may incur costs for web hosting, domain registration, and any additional themes or plugins you choose to use.

Is Zen Cart a good platform?

Zen Cart is a reliable and feature-rich e-commerce platform that has been used by thousands of online stores worldwide. It offers a wide range of customization options, robust security features, and a supportive community. However, the suitability of Zen Cart as a platform depends on your specific business needs and requirements.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Viber Chat Button Widget for your Zen Cart site

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