Multiple Websites

Run Boei across several websites (businesses) from a single account. Each business gets its own widgets, and can have its own chatbots and FAQs, while sharing your team, inbox, contacts, deals, and billing.

How to get there: Go to Settings → Business in the left menu. The Business Switcher sits next to the Business title.

The Business Switcher

Whenever you open Settings → Business, the switcher shows the business you are currently editing. Click it to pick another business or add a new one.

The selector changes which business profile you edit. Team, billing, and API keys apply to the whole account. Inbox and CRM can show records from multiple businesses.

Adding or switching a business

  1. Open Settings → Business.
  2. Click the business name next to the Business title.
  3. Choose a business, or Add business to create another one.

See Adding a Business or Website for the steps.

When to Use Multiple Businesses

Add a new business (rather than reusing an existing one) when:

  • You have separate brands with different audiences
  • The site is in a different language than your main site
  • The site has its own products, pricing, or support team
  • You want isolated widgets and per-business chatbot training

If you just want the same widget on a different URL, use page conditions on your existing widget instead. That does not need a new business.

Chatbot and FAQ Scope

New chatbots and FAQs default to the business selected in the switcher when you create them. You can also mark a chatbot or FAQ as Global so it is available to every business on the account.

  • Widgets are always tied to a single domain.
  • Chatbots can be per-business (default) or Global.
  • FAQs can be per-business (default) or Global.

A Global chatbot can only pair with a Global FAQ. A per-business chatbot can pair with either its own business's FAQ or a Global one. See AI agent settings and FAQ Scope for how to change scope on an existing item.

Domain Limits

Each plan includes a fixed number of businesses. If you reach the limit, adding a new business is blocked until you upgrade or remove an unused one.

See Plans and Pricing for the domain count per plan.

Combining Two Businesses

If two businesses in Boei actually represent the same organization, you can combine them without manually recreating their widgets or chatbots. The merge moves the source business's bots, widgets, conversations, contacts, deals, scoped FAQs, inbox channels and other linked data into the business you choose to keep.

The surviving business keeps its own profile and settings. The source business stays recoverable in the trash for 30 days after all linked data has moved. See Merging Businesses for the preparation steps and installation-key warning.