Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach

By integrating Viber Chat into your Shopware platform, you can tap into a wider audience as Viber has over 1 billion active users worldwide. This means more potential leads for your business.

Convenient Communication

With Viber Chat, you can provide your customers with a convenient and familiar communication channel. They can easily reach out to your business, ask questions, and inquire about your products or services, enhancing the lead generation process.

Enhanced Engagement

Viber Chat offers various interactive features like stickers, emojis, and multimedia sharing. By leveraging these features, you can create engaging conversations with your potential leads, increasing their interest and likelihood of conversion.

How it works

As businesses strive to enhance customer experience and foster better communication, integrating various messaging channels into their platforms has become a vital aspect of their operations.

One such channel that holds immense potential is Viber Chat.

With over a billion users worldwide, Viber offers businesses a unique opportunity to connect with customers in a more personalized and convenient manner.

By integrating Viber Chat into their Shopware platform, businesses can effortlessly engage with their customers, provide real-time support, and build strong relationships, ultimately leading to increased customer satisfaction and retention.

In this article, we will explore the benefits and functionalities of integrating Viber Chat into the Shopware platform and how it empowers businesses to deliver exceptional customer service.

Viber

Viber Chat allows users to send text messages, voice messages, and make audio and video calls with up to 20 participants. With over 1 billion registered users, Viber is available in over 190 countries and supports 30 languages. It has a 4.5-star rating on the App Store and Google Play, and has been downloaded over 1 billion times on Android alone. Viber also offers end-to-end encryption on all messages, ensuring user privacy and security.

Shopware

Shopware is an innovative eCommerce platform with over 100,000 installations worldwide. It offers more than 3,500 plugins and themes, enabling users to customize their online stores. With a user-friendly interface, it allows for seamless management of products, inventory, and orders. Shopware boasts a 35% faster loading time compared to other platforms, resulting in higher conversion rates. It supports over 150 payment methods and has a dedicated community of 80,000 developers. With a 98% customer satisfaction rate, Shopware is a trusted choice for businesses looking to establish a successful online presence.

Features

100% No Code

Deploy powerful, interactive widgets without writing a single line of code.

50+ Channels

From contact forms and chat features to social media links; Boei offers a wide range of widget options to engage every visitor.

Customizable Appearance

Match Boei's design perfectly with your brand with customizable colors, icons, and messages. Even with custom CSS.

Automatic Triggers

Set Boei to pop up at the right time, based on user behavior, for maximum engagement.

Vary by Device

Smart QR codes for desktop users and app-specific options make every contact moment unique.

Lightning Fast

Boei is as light as a feather, loads in a blink of an eye, and keeps your pages fast and smooth.

Extensive Lead Analytics in Boei or in: Google Analytics Google Tag Manager Facebook Pixel Plausible Analytics Simple Analytics

Make widgets with more than Viber

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Shopware & Viber FAQ

To add Viber Chat to Shopware, you can follow these steps: 1. Install the Boei widget on your Shopware site. 2. Configure the Boei widget to include Viber Chat as one of the channels. 3. Obtain the API credentials for your Viber Chat account. 4. Enter the API credentials into the Boei widget settings. Once these steps are completed, the Viber Chat widget will be integrated into your Shopware site and you will be able to chat with customers through Viber.

No, Boei does not offer a specific Viber Chat plugin for Shopware. However, you can easily integrate Viber Chat into your Shopware site using the Boei widget. Simply install the Boei widget on your Shopware site and configure it to include Viber Chat as one of the channels. This way, you can provide Viber Chat functionality to your customers without the need for a dedicated plugin.

Adding a Viber Chat widget to your Shopware site can be beneficial if you want to provide an additional communication channel for your customers. Viber Chat allows you to engage with your customers in real-time and provide them with instant support or assistance. If you believe that offering Viber Chat as an option will enhance your customer experience and increase customer satisfaction, then adding a Viber Chat widget to your Shopware site is definitely worth considering.

Any business or website owner using the Shopware platform can benefit from adding a Viber Chat widget to their site. However, it is particularly useful for businesses that want to offer their customers multiple communication channels and provide real-time support. If you value customer engagement, want to improve customer service, and believe that offering Viber Chat will help you achieve these goals, then adding a Viber Chat widget to your Shopware site is recommended.

Viber Chat is a messaging app that allows users to communicate with each other via messaging, voice, and video calls.

Viber Chat has over 1 billion registered users worldwide and is particularly popular in Asia, Europe, and the Middle East.

Offering Viber Chat as a contact option to your customers can increase customer satisfaction and lead to more conversions. It allows customers to easily reach out to your business and receive quick responses.

To connect your website to Viber Chat using Boei, simply sign up for a Boei account and follow the setup instructions. Boei supports Viber Chat integration, allowing you to receive and respond to Viber messages directly from the Boei dashboard.

Shopware is a leading e-commerce platform that provides businesses with a complete solution to create and manage online stores. It offers a wide range of features and customization options to meet the specific needs of different businesses.

The cost of using Shopware depends on the specific edition and additional plugins or extensions you choose. Shopware offers different pricing plans, including a free Community Edition and various paid editions with additional features and support. It is recommended to visit the Shopware website or contact their sales team to get detailed pricing information.

Shopware is highly regarded as a reliable and powerful e-commerce platform by many businesses. It offers a user-friendly interface, robust features, and flexibility for customization. However, the suitability of Shopware as a platform for your business may depend on your specific requirements and preferences. It is recommended to evaluate your needs and consider a demo or trial of Shopware to determine if it meets your expectations.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Viber plugin for Shopware turns visitors into customers

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Viber to Shopware

Increased Reach

Convenient Communication

Enhanced Engagement

How it works

Discover the power of Viber on your Shopware site

Viber

Shopware

Features

100% No Code

50+ Channels

Customizable Appearance

Automatic Triggers

Vary by Device

Lightning Fast

How it works

Create an account

Install on your Shopware site

Get more leads

Showcase

Success stories with Boei

Make widgets with more than Viber

Boost Your Leads

Flexible and Fun

Smart Measuring

Plenty of Choices

All 50+ Shopware plugins

Shopware & Viber FAQ