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Ecwid + Feedback Form

Free Feedback Form plugin for Ecwid turns visitors into customers

Communicate via Feedback Form with your Ecwid visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Ecwid sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Feedback Form to Ecwid

With Boei, you always show the most important buttons of your Ecwid website, like Feedback Form.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased lead generation

Having a contact feedback form on your Ecwid platform allows you to capture valuable information from potential leads. This can include their name, email address, and any specific queries or feedback they may have. By collecting this information, you can follow up with these leads and nurture them into potential customers.

Improved customer engagement

With a contact feedback form, you provide customers with an easy and convenient way to reach out to you. This leads to increased customer engagement as they can ask questions, provide feedback, or seek assistance directly from your Ecwid platform. By promptly responding to their queries, you can enhance customer satisfaction and build stronger relationships.

Enhanced data analysis

The contact feedback form on your Ecwid platform enables you to gather valuable data that can be used for analysis and optimization. By analyzing the queries, feedback, and preferences expressed through the form, you can gain insights into customer needs, preferences, and pain points. This data can help you make informed business decisions, improve your products or services, and tailor your marketing strategies to target specific customer segments.

How it works

Discover the power of Feedback Form on your Ecwid site

As a business owner, maintaining effective communication with your customers is essential for success.

In today's fast-paced digital world, providing multiple channels for customers to reach out to you is crucial.

One such channel that can greatly enhance customer interaction is the Feedback Form integrated into your Ecwid platform.

Incorporating a Feedback Form into your Ecwid platform allows you to gather valuable insights, opinions, and suggestions directly from your customers.

This not only helps you understand their needs and preferences better but also enables you to improve your products, services, and overall customer experience.

With the Feedback Form, you can provide a seamless and convenient way for customers to express their thoughts, concerns, and feedback.

Whether they have a question, a complaint, or simply want to share their positive experience, a well-designed Feedback Form ensures that their messages reach you promptly and efficiently.

Furthermore, by offering a Feedback Form on your Ecwid platform, you demonstrate your commitment to customer satisfaction and engagement.

Customers appreciate when businesses actively seek their input, which fosters a sense of loyalty and trust.

This direct line of communication creates a more personalized and customer-centric experience that sets you apart from your competitors.

By leveraging the power of Ecwid's Feedback Form, you can establish strong connections with your customers and build long-lasting relationships.

It enables you to gather valuable insights, address customer concerns, and continuously enhance your offerings based on their feedback.

With this effective communication tool at your disposal, you can take your customer experience to new heights and drive your business towards success.

Feedback Form icon

Feedback Form

Our Feedback Form is a quick and easy way for customers to share their thoughts with us. On average, it takes only 2 minutes to complete and we receive an average of 100 responses per week. This helps us make improvements based on customer feedback and has resulted in a 20% increase in customer satisfaction ratings over the past year.


Ecwid is an e-commerce platform that enables businesses to sell products online. With over 1.5 million merchants, it offers seamless integration with 40+ payment gateways and supports 50 languages. Its mobile app facilitates on-the-go management, while its 175+ customizable themes ensure eye-catching storefronts.


Success Stories with Boei

Discover how companies worldwide deploy our Ecwid chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei


"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"



"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger


"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Feedback Form

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

All 50+ Ecwid plugins

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Instagram DM on Ecwid
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Contact form
Contact form on Ecwid
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All Ecwid contact options

Ecwid & Feedback Form FAQ

To add the Feedback Form widget to your Ecwid site, you can simply install the Boei widget by following the integration instructions provided by Boei. Once installed, you will have the option to customize the Feedback Form widget according to your preferences.
Yes, Boei provides a Feedback Form widget that can be easily integrated with Ecwid. This widget allows you to collect feedback from your customers directly on your Ecwid site, improving your customer engagement and satisfaction.
Adding a Feedback Form widget to your Ecwid site can be highly beneficial. It allows your customers to provide valuable feedback, suggestions, or report issues directly, helping you understand their needs and improve your products or services. It also enhances customer satisfaction and builds trust in your brand.
Any business or individual using Ecwid for their online store can benefit from adding a Feedback Form widget. It is especially useful for those who value customer feedback and want to actively engage with their audience. Whether you are a small business or a large enterprise, the Feedback Form widget can help you gather insights and enhance your customer experience.
Feedback Form is a channel offered by Boei that enables customers to provide feedback or suggestions about your website or product.
The popularity of Feedback Form depends on the website or product it is being used for. However, it is a useful channel for gathering feedback from customers.
Offering Feedback Form contact to your customers allows you to collect valuable feedback and suggestions from them, which can help improve your website or product.
Connecting your website to Feedback Form is easy - simply sign up for Boei and follow the instructions to install the widget on your website. Once installed, customers will be able to access the Feedback Form channel.
Ecwid is a powerful e-commerce platform that allows businesses to easily create and manage online stores. With Ecwid, you can sell products on your website, blog, social media, and multiple online marketplaces.
Ecwid offers different pricing plans to cater to the needs of businesses of all sizes. The pricing starts from $0 per month for the Free plan, and goes up to $99 per month for the Unlimited plan. You can find a plan that suits your business requirements and budget.
Yes, Ecwid is widely regarded as a good platform for e-commerce. It provides a user-friendly interface, robust features, and integrates seamlessly with multiple channels. Many businesses have found success in using Ecwid to power their online stores.

Free Feedback Form plugin for Ecwid turns visitors into customers

Communicate via Feedback Form with your Ecwid visitors to convert them into loyal customers. Start for free today.



Trusted by 100+ Ecwid sites

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.